Nuance

www.nuance.com

Nuance Reviews

Updated January 26, 2015
Updated January 26, 2015
361 Reviews
3.0
361 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
230 Ratings

Review Highlights

Pros
  • Good work/life balance, if you are in the right division or have the right manager (in 26 reviews)

  • The pros of working at Nuance is they allow employees to work from home resulting in better work life balance (in 15 reviews)


Cons
  • They claim to support work/life balance, but that truly doesn't exist (in 24 reviews)

  • HR and senior management will listen to you, but they won't hear a word you're saying (in 16 reviews)

More Highlights

94 Employee Reviews Back to all reviews

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  1.  

    Nuance

    Former Employee - Global Systems Analyst in Melbourne Gardens, FL
    Former Employee - Global Systems Analyst in Melbourne Gardens, FL

    I worked at Nuance

    Pros

    Great morale, culture, atmosphere, free food, working conditions

    Cons

    Not always enough time to complete customer requests in a timely manner

    Advice to ManagementAdvice

    Treat all employees equal

  2.  

    Love what I do, wish there was more support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance

    Pros

    Industry leading provider of integral systems within the healthcare field

    Cons

    Long hours with little compensation. Quota's astronomical with the expectation of endless internal meetings which greatly hinder the attempt to reach quota.

    Advice to ManagementAdvice

    I understand that remote employees are something sort of new and up and coming, but my manager puts micro-manger all-stars to shame, she is literally legendary status. Invest in eating your own dog food as the saying goes...Nuance is a multi-billion dollar company with the back-end systems of a start-up on a shoe-string budget.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    My company was acquired by Nuance, we were treated fairly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time (more than 5 years)

    Pros

    My company was acquired by Nuance and they treated us fairly in the acquisition. People I have dealt with seem nice and professional..
    Salary and benefits are fair.

    Cons

    Company has made a LOT of acquisitions, seems like they are having some trouble keeping track.

    Advice to ManagementAdvice

    Company is going through a lot of change. Changes could be communicated better to employees.

    Neutral Outlook
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  5.  

    Nuance Upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software QA Engineer in Burlington, MA
    Current Employee - Principal Software QA Engineer in Burlington, MA

    I have been working at Nuance full-time (more than 5 years)

    Pros

    Great work life balance. Manager readily allowed me to work from home 3-4 days. Technology has made it all possible.

    Cons

    No vision for the future, people always stepping on your toe. No progress allowed, asking for promotion seems like i am asking them to step down.

    Advice to ManagementAdvice

    .

    Doesn't Recommend
    Negative Outlook
  6. 4 people found this helpful  

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Nuance full-time (more than 8 years)

    Pros

    Flexible hours; can work from home

    Cons

    Low cubicle walls, which is very distractive. Relatively low salaries; Very bad healthcare. If you are falling into the category of high paid employee you can't deduct more than $12K to 401K. Bonuses are paid in stocks, which vest over a few years, which makes them quite worthless, considering that the NUAN stock is going mainly down.

    Advice to ManagementAdvice

    Paul must go. He's pocketing huge sums while the company's EPS is negative. The future of the business under the current management is blurry.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great company and technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SE - Desktop Speech Recognition in Remote, OR
    Former Employee - SE - Desktop Speech Recognition in Remote, OR

    I worked at Nuance full-time (more than 8 years)

    Pros

    Always moving and always going. Great technologies and best people to work with. Always felt that the company had a lot of upside.

    Cons

    Constant mergers made the company a melting pot of people. Got tired of the endless 'this is the most important quarter of our lives' mentality.

    Advice to ManagementAdvice

    Concentrate on your people. They are the best asset you have.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Overall seems to be a great company to work for if you are not part of an acquisition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time

    Pros

    The pros of working at Nuance is they allow employees to work from home resulting in better work life balance. We were acquired by Nuance, and they guaranteed everyone's positions at the time of the acquisition. They were great about adjusting salaries to be competitive with the Nuance structure and similar companies. It is a fast paced environment with a lot of talented folks.

    Cons

    The different divisions within healthcare work in silos, so it is not integrated resulting in lack of clear direction and obtainable goals. They maintained all positions as promised but we were never fully integrated so it was challenging from the client satisfaction perspective.

    Recommends
    No opinion of CEO
  9. 2 people found this helpful  

    Nuance Communications, Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time (more than 3 years)

    Pros

    Opportunities to learn, decent bonus if company is doing well, colleagues very helpful and supportive.

    Cons

    Recent management changes. Managers now micromanage. Too much favoritism and nepotism. Not much work-life balance.

    No opinion of CEO
  10.  

    3 years as a senior-level C# tools developer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Burlington, MA
    Former Employee - Software Engineer in Burlington, MA

    I worked at Nuance full-time (more than 3 years)

    Pros

    Interesting technologies, mostly based on speech recognition (Dragon), some cutting-edge. Most development teams allow at least part-time telecommuting. Decent benefits.

    Cons

    Everything depends on what team you're in. Some are great, some are terrible. Nuance has no corporate culture of its own to speak of, the company has grown through mergers and acquisitions (sometimes that seems to be their business model). There's not nearly enough cooperation between product teams, and sometimes outright hostility. Corporate politics is brutal within mid-to-upper management.

    No opinion of CEO
  11.  

    Overall a good company, however constant buying of other companies caused a lot of flux.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Marketing in Burlington, MA
    Current Employee - Director Marketing in Burlington, MA

    I have been working at Nuance full-time (more than 3 years)

    Pros

    Good compensation, strong in healthcare market

    Cons

    A vey ever changing structure. fair amount of turnover

    Advice to ManagementAdvice

    Stabilize

    Recommends
    Neutral Outlook
    Disapproves of CEO

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