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Nuance
2.8 of 5 185 reviews
www.nuance.com Burlington, MA 5000+ Employees

Nuance Reviews

Updated May 24, 2013
All Employees Current Employees Only

2.8 185 reviews

                             

36% Approve of the CEO

Nuance Chairman and CEO Paul A. Ricci

Paul A. Ricci

(127 ratings)

42% of employees recommend this company to a friend
57 Employee Reviews Back to all reviews
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Incredibly inteligent colleagues, products are execptionally interesting, but pace is outrageously exhausting.

Senior Marketing Manager (Current Employee)
Burlington, MA

I have been working at Nuance full-time for more than 7 years

ProsSmart people. Interesting products. Great pay. Lots of opportunity.

ConsNo culture. No time to build a culture. Lots of people are burnt out buy stay because they are well paid.

Advice to Senior ManagementFocus on building a culture and respecting focused priorities and work/life balance to keep the incredible talent you have.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Work Many Many Many Hours

Analyst (Current Employee)
Burlington, VT

I have been working at Nuance full-time for more than 10 years

ProsNew technology, interesting work. Many internal teams are good to work with.

ConsWhile upper management continues to get obscene bonuses and salaries, the peons in the field are expected to work 60-80 week. No overtime for most positions, no comp time. Constantly told to work faster, get more revenue recognition - they think if you can implement a project in 120 days, you can cut that to 90 and if you cut it to 90, you can cut it to 60 and come to think of it, get it done in 30 days. You'll get lectures from the CEO during quarterly meetings telling you you're special and appreciated, BUT sales are never high enough, and you're never really giving it your all. then you read that the marketing manager (marketing!) is pulling in over $7 million salary.

Advice to Senior ManagementYou have a lot of people out in the field working their butts off for you. Salaries are decent, but not when you factor in the number of hours you have to work. Managements seems completely and totally out of touch with what actually goes on with the worker bees.

No, I would not recommend this company to a friend

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Pay is more competitive now

Medical Transcriptionist (Current Employee)
Houston, TX

I have been working at Nuance full-time for more than a year

ProsFlexibility
Work, home balance
No commute
Good life insurance

ConsPay is not that great
Medical is expensive

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Hard to identify a culture

Anonymous Employee (Current Employee)

I have been working at Nuance full-time for less than a year

ProsSmart, talented people. Plenty of opportunities to learn. Quite common to be able to look at different approaches to solve the same problem because of teams coming in from numerous acquisitions.

ConsTypical large company culture in a negative way - easy to feel isolated. Benefits are below average. No real sense of belonging. Acquired companies largely identify themselves as teams from "X" rather than being a "Nuance" team.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Mediocre

Anonymous Employee (Current Employee)

I have been working at Nuance full-time

ProsLearning about speech technologies. Salary at industry median. Good work/life - 9 to 5.

ConsHigh insurance premium. RIF exercise every year. Company spread out across Burlington, Montreal, west coast and Europe - not a good thing if travel restrictions are imposed for face-timing with internal partners. Slow to hire in meeting innovation pace. Top management seems to be dominated by non-tech executives. A lot of sales pitch and tech promises but slow and poor execution. Confusing product lines. At times the office can feel a bit stodgy.

Advice to Senior ManagementSpeed up the innovation.

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1 person found this helpful  

Dynamic.

Anonymous Employee (Current Employee)
Burlington, MA

I have been working at Nuance full-time for more than 3 years

ProsDynamic environment. The building is full of some of the smartest people I've ever met. I have learned more here than in any other job I have ever had.

ConsWork versus life balance is tough.

Yes, I would recommend this company to a friend

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It is a company highly resistant to change and lorded over autocratically by its CEO.

Vice President (Former Employee)

I worked at Nuance full-time for more than a year

ProsSome very bright people are there.

ConsOver time, the bright people tend to leave because they get fed up.

Advice to Senior ManagementSimplify your product line. Focus on a few areas and do them extremely well rather than continue to support hundreds of products in a mediocre fashion.

No, I would not recommend this company to a friend

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Top-down management company, not seeing career development

Anonymous Employee (Current Employee)
Burlington, MA

I have been working at Nuance full-time

ProsExciting technology, some smart people to work with, open communication with management team

ConsNo work-life balance; limited time to think about development because you are too busy; managers know about workload issue and would like to help but have no immediate budget to hire; management team appreciates your contribution, but the compensation is not as good as outside

Advice to Senior ManagementNeed to solve brand confusion, be supportive to hard-working folks and allocate the resources reasonably, try to keep great people stay with the company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Some great people in the firm and some cool products but...

Manager (Former Employee)
Burlington, MA

I worked at Nuance full-time for more than a year

ProsAt the mid level and even at the layer below the exec level there are some really great folks. Hard working, friendly and approachable. They have several products that are very cool and very cutting edge -- so working there from a technology standpoint may be different than working there as a non-tech person. There is a small, clean gym on site and a pretty good cafeteria.

ConsHistorically there has been a lot of turnover either voluntary or involuntary in many of the departments. If you are interviewing with them ask what their attrition rate is for their group. Also be wary of the CEO. He has a reputation of ruling by humiliation and of being very difficult to deal with. The rest of the exec team seems fine.

Yes, I would recommend this company to a friend

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Large corporation focused licensing

Senior Engineering Manager (Former Employee)
Burlington, MA

I worked at Nuance full-time for more than 10 years

ProsSuccessful. Extremely driven executive management. This is a company that will always get the upper hand in any negotiation. Incredible IP portfolio.

ConsFocus is on sales and licenses, not very much employees or work environment. Innovation comes mostly thru acquisition but that value is eventually squashed by the sales focused culture of Nuance.

Advice to Senior ManagementSpend a some real time, effort and money on investing in your employees and updating the infrastructure.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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