ONEOK Reviews

Updated May 30, 2015
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ONEOK President & CEO Terry K. Spencer
Terry K. Spencer
1 Rating

7 Employee Reviews

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  1. Service Desk NOC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Operations Center in Tulsa, OK
    Former Employee - Network Operations Center in Tulsa, OK

    I worked at ONEOK full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good work environment great manager and team of employees/contractors. in the NOC .
    I can't say enough how well this team works together and is driven to resolve issues. They take on so many responsibilities.

    Cons

    I have no Cons from working in the Service Desk- NOC . Although the nature of the position is questionable it is being manned by contractors . This job although really fun to do won't go anywhere . Like most I.T. jobs in the Tulsa market it is only a service desk position. If you like that sort of thing then this is the place for you . but I found people usually burn out after 1 to 2 years. I think if more responsibility is giving to that team it would be more engaging for higher qualified professionals.

    Advice to Management

    Not sure I can offer any to the big Oneok.
    You have a strong NOC team build o it and your organizations network will be in really good hands .


  2. eh...ok place to work

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ONEOK

    Pros

    they pay well, some departments flexible

    Cons

    not what you know but who you know


  3. Helpful (3)

    It's a job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ONEOK full-time (More than 3 years)

    Pros

    Good safety culture, gets you the experience to move to a real energy company. Opportunities if you are willing to move to ND.

    Cons

    Pay is not market based it is well under, company does not seem to promote from within and I've work as many as 17 days in a row due to not having coverage.... 12 hour days and nights

    Advice to Management

    Pay your people more and the will stick around


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  5. Helpful (2)

    It's ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK

    I have been working at ONEOK full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You are left to complete projects without micromanaging. About the only thing I saw people fired for was poor ethics. If weather or bad circumstances hit a project, it was not considered the personal fault of the project team. That is different from some other energy companies. Some managers are great at making employees feel valued and heard. They provide the right stretch assignments and can grow the employees knowledge base.

    The discounts at ONEOK are pretty good. 1/2 off Drillers tickets (local AA ball club) and pre-sale access to concerts at the BOK Center. Discounts on other stuff are less.

    Cons

    Other posters have touched that there management categorizes employees as mules and stars. Stars go on recruiting trips and interview prospective employees. Mules do not. Mules are kept around to do the work but are not considered for advancement. They are not abused but expected to stay in place regardless of performance, good or bad. The value they bring to the company is often attributed to stars, even if the star had little to do with it. Star employees are often mentor, are promoted quickly and sometimes do not finish projects before moving to the next position. Star employees often receive 2nd and 3rd chances without being relegated to mule status. These things aren't minor and would be automatic dismissals at other energy firms. Year after year, poor performers are retained, both stars and mules.

    Some managers understand very little about the business or what they are responsible for. There are no clear and accountable goals for managers. If a manager fails year after year, there are no consequences. These managers provide no direction to their reports and the whole organization suffers. There's lots of talent being wasted this way.

    Pay and benefits are well below market. Without the stock award program, the average employee receives no cash incentive for safety, good operations, appreciation ect. The stock award program will end in a few years after the last tranch of stock is awarded. There are no safety awards or free shirts like other energy firms.

    Advice to Management

    Bring back the old culture. It used to be pretty collegial and now it is overtly political.

    Bring back the zero tolerance policy on nepotism. There are a growing number of parent/child employee pairs even if they report to different people in different divisions. It used to be rare and only child-in-law but now there are more than a few parent/child or parent/children pairs working in the HQ office.

    Get rid of the DCHP program and replace it with an HSA. For those who don't know, the alternative to the PPO at ONEOK is like an HSA plan but rather than the company funding a savings account the employee owns, they fund an account that the company owns and is cap it's balance at 5k. If you leave the company, they keep the money.

    Take the time to actually figure out which managers provide value and which ones just punch the clock waiting for retirement. Fire or early-retire the bad mangers. ONEOK does not have a lot of overhead or spare employees so bad managers have large impacts on individual business units.


  6. Helpful (1)

    Good company, under pays.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Tulsa, OK
    Former Employee - Financial Analyst in Tulsa, OK

    I worked at ONEOK full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Awesome orientation program. Strong steady company. Good environment.

    Cons

    Below market pay.

    Advice to Management

    Consider setting up a longer orientation program where you allow your new hires to advance. I know several who wanted to advance but weren't given the chance so they left and advanced elsewhere, including myself. I enjoyed my time there but you've got to reward innovation and drive more than you do.


  7. Helpful (2)

    Solid company with solid mgmt

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at ONEOK

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Average comp
    Good bonus
    Plenty of vacay
    Great asset base
    Laid back work place (at least at ONG)

    Cons

    Professional and career development are talked about but not specifically addressed nor are they acted upon.
    Lots of dead weight in the work force and it seems ONG won't fire someone unless they break the law. This drags down the rest of the company.
    Over staffed and not enough work to keep everyone busy. Typical of a quasi governmental entity like a utility.
    Low wages compared to other companies.

    Advice to Management

    Communicate possible career development plans or processes to employees so they can have an attainable career goal to work towards.
    Bump salary so employees won't leave.


  8. good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gas Department
    Current Employee - Gas Department

    I have been working at ONEOK full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    laid back atmosphere, good benefits, strong company to be with. They match 6% 401K and they are very involved in the community in Oklahoma.

    Cons

    The market based pay system seems to be very low in the market that you are in. Management won't argue with this they know it's true.

    Advice to Management

    Promote from within. Don't let great employee's leave over pay.



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