Glassdoor is your free inside look at OSI Restaurant Partners reviews and ratings — including employee satisfaction and approval rating for OSI Restaurant Partners CEO Elizabeth A. (Liz) Smith. All 6 reviews posted anonymously by OSI Restaurant Partners employees.
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Elizabeth A. (Liz) Smith
Former Employee – worked at OSI Restaurant Partners full-time for more than 3 years
Pros – Hours are balanced with lifestyle. Work space is new but smaller desks and storage. Discounts on meals. Employee benefits. Team building outings. Youthful atmosphere.
Cons – Management needs to improve best practices in the workplace especially with all of the changes that are currently going on. Creating a workplace that is safe, productive and pleasant requires a maximization of good practices and a minimization of bad practices.Saying nasty things about coworkers behind their backs undermines staff morale, creates rivalries between coworkers and generally damages the character of a workplace. Even professional and mature employees often have problems with other people, but they are aware enough to keep their destructive comments to themselves. Constructive criticism is sometimes needed, but should be presented in a constructive way to the person involved, not to someone else as a form of gossip. In addition, accounting services have been outsourced.
Advice to Senior Management – My advice to management is to take a refresher course in best and worst practices in the workplace. My feelings on outsourcing-It looks bad. Sprint and T-Mobile are prime examples of companies that look bad because of their decision to outsource.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-01 12:31 PDT
Current Employee – been working at OSI Restaurant Partners
Pros – During season the money can be pretty good. Not as great as it was before the recession but if you work hard you can make a living.
Cons – OSI treats Roy's like the unloved step child. Employeed for over 5 years and never once did OSI make an appearance within the restaurant or host any group events. No interaction with the company as a whole.
Advice to Senior Management – I can only speek for Roy's Orlando. Management needs to not show so much favoritism and stop being so head strung and rude.
No, I would not recommend this company to a friend
2011-02-21 16:50 PST
1 person found this helpful
Current Employee – been working at OSI Restaurant Partners
Pros – Great co-workers
Food discount or comp card
Cons – Very unorganize overall
No HR department
No job training
Lack communication
Manangement don't know what they are doing
Advice to Senior Management – Get it together!!!
No, I would not recommend this company to a friend
2010-09-03 15:07 PDT
2 people found this helpful
Former Employee – worked at OSI Restaurant Partners
Pros – The pay is decent and you get a comp card which is very nice. You are eligible for 3 weeks of Paid-Time-Off which is also nice.
Cons – This company is soooooooooo unprofessional it is hard to know where to begin. Given its size you would think it would be structured like a blue chip company, but it is a joke. The organization is the most political I have ever worked in and is full of cliques. There is no professional leadership and the credentials of the leadership are more fitting of a fraternity or sorority president than a corporate executive. If you are the fortune 100 or 500 type and want to work with a reputable company I would not work at OSI as you will not progress with the industry. Also, OSI has no HR so there is very little support of its employees.
Advice to Senior Management – Take your business more seriously and get rid of the good old boy network. Quit acting like this large company is some sort of fraternity or sorority--it is ridiculous.
No, I would not recommend this company to a friend
2010-05-16 18:20 PDT
Current Employee – been working at OSI Restaurant Partners
Pros – You don't work during the day. They are only open at night (4-5 weekdays) and then open in the afternoons Sat/Sun. People freak out about coming to Outback so people feel they are coming into a restaurant that is special and it's a special occasion. That is its blessing and curse.
Cons – It's a corporate environment so they will no matter what side with the guest and give them what they want. We have some very undesirable customers who believe it's fun to come in and act ignorant, run you to death then complain to management so they can get stuff free. Then they leave you NO TIP. Just to shut people up and get them out the door the managers give away the whole restaurant to them and sent them on their way.
Advice to Senior Management – Stand up for your servers!! Take a stand and don't give in to all of the ridiculous demands of our clientele. Please have some schedule flexibility and don't have your server scrounging around trying to get a shift covered.
No, I would not recommend this company to a friend
2009-07-08 10:47 PDT
Current Employee – been working at OSI Restaurant Partners
Pros – They are flexiable with their scheduling.
Cons – Most of the management could not run a hot dog stand much less a restaurant. Advancement based on your friendship with management. They are extremely uncoordinated and have no common ground with employees. They continually over look employees for customers and see most employees as expendable. They view most servers as numbers rather then people.
Advice to Senior Management – Try serving tables for a day and see what its really like.
No, I would not recommend this company to a friend
2010-08-10 17:58 PDT
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No thanks – I'll just look around