OSI Restaurant Partners

www.osirestaurantpartners.com
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OSI Restaurant Partners Reviews

Updated February 1, 2015
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3.0
16 Reviews
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Approve of CEO
OSI Restaurant Partners President, CEO, and Director Elizabeth A. (Liz) Smith
Elizabeth A. (Liz) Smith
4 Ratings

16 Employee Reviews

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  1. Used to be a great place. not anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fixed Asset Accountant in Tampa, FL
    Former Employee - Fixed Asset Accountant in Tampa, FL

    I worked at OSI Restaurant Partners full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great co-workers. Decent food comps

    Cons

    Turned into a money grubbing company. not much fun to work for anymore. The culture of the Outback company changed to an strict place with a lot of unappreciated work

  2. Was okay until it became so corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant in Tampa, FL
    Current Employee - Staff Accountant in Tampa, FL

    I have been working at OSI Restaurant Partners full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    it used to be a lot of fun with various team building events like minigolf tournaments and office olympics. people are friendly

    Cons

    it became very corporate, less focus on employees

    Advice to Management

    Remember "if we take care of our people, the company takes care of itself"

  3. It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook/Grill Cook/Fry Cook/Expediter/Sauté/Pantry/Opener/Closer in Northern, KY
    Current Employee - Prep Cook/Grill Cook/Fry Cook/Expediter/Sauté/Pantry/Opener/Closer in Northern, KY

    I have been working at OSI Restaurant Partners full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's a job, pretty much guaranteed 40 plus hours, colleagues are knowledgable

    Cons

    Can't seem to keep the quality employees, management is somewhat "lazy"... Personally I have to pick up ALOT of slack do to scheduling issues on top off call offs.

    Advice to Management

    Need more competent managers.... I was previously a manager at a restaurant similar to to the this restaurants theme. None of the managers at my location would last there do to poor performance and knowledge. I believe that my location in particular needs to add another manager.

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  5. Decent experience, corporate runs the show big time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Frazer, PA
    Current Employee - Server in Frazer, PA

    I have been working at OSI Restaurant Partners part-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly and helpful employees for the most part

    Cons

    They do things strictly by the book and get irritated if you deviate at all.

  6. Fair.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Trainer/Key in Fredericksburg, VA
    Former Employee - Trainer/Key in Fredericksburg, VA

    I worked at OSI Restaurant Partners

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Evening Hours are a plus.

    Cons

    Management Structure works with some but not all.

    Advice to Management

    Good procedures but needs thorough follow-up.

  7. Great place to work as a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bartender in East Brunswick, NJ
    Current Employee - Bartender in East Brunswick, NJ

    I have been working at OSI Restaurant Partners

    Disapproves of CEO
    Disapproves of CEO

    Pros

    meet new people, network, great discounts, benefits available, decent/moderate income. Hospitality and customer service are always great skills to aquire.

    Cons

    It's growing wildly but making horrific budget cuts. The managers/kitchen staff are all overworked and burnt out. Holidays are insane, and the restaurant doesn't turn tables well enough to handle the volume.

    Advice to Management

    Take some initiative with the corporate structure for each store to maintain it's intended feel of a privately owned establishment, instead of a "chain." And take a day off! You're all cranky!

  8. Interesting, laid back, very informal, and fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Doesn't Matter Because OSI's Titles Are Far From Correct in Tampa, FL
    Former Employee - Doesn't Matter Because OSI's Titles Are Far From Correct in Tampa, FL

    I worked at OSI Restaurant Partners

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very laid back atmosphere. Fun place to work. Great people. Spend money on technology. Trying to improve their operations. Ideas are taken into account (sometimes).

    Cons

    Departments are too siloed. Each department is treated completely different. Lack of communication. Lack of truly caring about what their employees go through to get the job done. At times there are no clue as to what some people do or departments for that matter. Salary is way off base for some.

    Advice to Management

    Improve communication, get rid of the poor performers, change up management a bit, get a feel for what employees actually do in their jobs. Fix the job titles and then adjust the salaries accordingly.

  9. Fun but lots of frustrations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Accountant in Tampa, FL
    Former Employee - Accountant in Tampa, FL

    I worked at OSI Restaurant Partners

    Approves of CEO
    Approves of CEO

    Pros

    The company culture is fun as there is a large focus on employees. There are often events in the entire office for all departments such as office olympics

    Cons

    unfortunately t there's a lot of frustration with partners and various departments. Accountants often feel like secretaries with accounting degrees

    Advice to Management

    Give the accountants less stores and let them focus more on financial analysis then on completing a number of stores

  10. Pays well but there are costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in West Hartford, CT
    Current Employee - Anonymous Employee in West Hartford, CT

    I have been working at OSI Restaurant Partners

    Pros

    -Big checks equal big tips
    -Getting time off is easy
    -Great discounts
    -New building (new heating/cooling)
    -Looks great on resumes
    -Job is pretty clean

    There's alot of pros that make the job seem enticing. The problem lies in the cons. They're few, but they're big ones.

    Cons

    -The staff is used to complaining. They do it regularly to the point of insanity.
    -The "deals" make it great for the customers but encourage a cheaper clientele to dine and tip less.
    -The operating partner (franchise owner) sets unrealistic goals, insults his employees when stressed, and completely lacks managerial ability even though he is there regularly.
    -Management is pushy and micromanages to the point of frustration.

    Advice to Management

    Trust your employees more. They know how to do their jobs.

  11. Overall work experience at Outback Steakhouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at OSI Restaurant Partners

    Recommends
    Recommends

    Pros

    Outback Steakhouse is national company so it is easy to transfer locations within the company. There are many national marketing campaigns and programs initiated by corporate and there is a lot of support from corporate. Almost everyone I know in management started bussing tables or waiting tables so there is definitely promotion from within.

    Cons

    If you are working as part of the waitstaff you are assigned 2-3 table sections which does not allow you to make as much money as you would at other restaurants. Although, if you are strong you can pick up other tables during your shift. As with any restaurant, things can be unorganized due to the nature of the flow of the day.

    Advice to Management

    Outback corp does look for employees who shine and will advance those who do. Managers often started as bussers or waitstaff.

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