OSI Restaurant Partners

  www.osirestaurantpartners.com
  www.osirestaurantpartners.com

OSI Restaurant Partners Reviews

39 Reviews
2.8
39 Reviews
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OSI Restaurant Partners President, CEO, and Director Elizabeth A. (Liz) Smith
Elizabeth A. (Liz) Smith
12 Ratings

11 Employee Reviews Back to all reviews

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  1.  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OSI Restaurant Partners full-time (more than an year)

    Pros

    Great tips, Great Management, excellent scheduling

    Cons

    Drive for perfection could be a little overbearing at times. Don't expect someone to sell hundreds of dollars in alcohol on prom night, or give happy go lucky service to funeral parties. Not much upward mobility.

    Advice to ManagementAdvice

    They know what they're doing.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Used to be fun to work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Developer in Tampa, FL
    Current Employee - IT Developer in Tampa, FL

    I have been working at OSI Restaurant Partners full-time (more than 5 years)

    Pros

    Good people to work with, everyone is willing to pitch in to do what needs to be done. Discount cards for restaurants is a nice perl

    Cons

    New Management needs to understand more about the business. Health Benefits keep getting worse. Salaries are stagnant. Older employees seem to be deprecated over new hires.

    Advice to ManagementAdvice

    Get better benefits

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The Company is one of the best places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at OSI Restaurant Partners

    Pros

    The Company really cares about giving their customers a great dining experience with great quality at an affordable price. They also listen to customers comments and makes changes where needed. As for the employees, OSI believes in life balance and allows flexibility to meet your work and family needs. It is really a good company to be a part of.

    Cons

    Promoting people to manager positions that do not have management experience. They should have a program in place to develop managers before they can be promoted. Also, the direct reports should be given a survey or list of questions and their feedback on the performance of the new manager.

    Recommends
    Approves of CEO
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  5.  

    OSI seems to care about their people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bartender in Overland Park, KS
    Current Employee - Bartender in Overland Park, KS

    I have been working at OSI Restaurant Partners

    Pros

    There is consistency of product from store to store, allowing for repeat customers and a sense of pride in one's work. There is a considerable amount of training. That's always a positive.

    Cons

    It's corporate. If there is a problem it can take a long time for resolution. It also means that if a mistake is made, there are more people to point it out. Mistakes are far more readily recognized than a job well done.

    Advice to ManagementAdvice

    The store I work at is run down. As far as I can tell, nothing is being done to resolve the physical issues. These include sewer and roof issues as well as drainage.

    Recommends
    No opinion of CEO
  6.  

    If you've worked at one restaurant, you've worked at them all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bartender in Aurora, CO
    Current Employee - Bartender in Aurora, CO

    I have been working at OSI Restaurant Partners

    Pros

    Flexible schedule, understanding managers, opportunity of advancement if you are truly good at what you do.

    Cons

    Working at a restaurant means the bottom of the barrel as far as customer service is concerned. Pay is not good. Qualifying for benefits means being on your feet for 35+ hours a week; this is difficult and the benefits are expensive and suck anyway!

    Advice to ManagementAdvice

    Offer a better benefits package to your part-time employees. Give your quality employees more responsibility and ability to build your business. Allow your quality employees to provide you with more structured insight and suggestions to become more successful.

    Approves of CEO
  7.  

    Outback Steakhouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server in Bayside, NY
    Former Employee - Server in Bayside, NY

    I worked at OSI Restaurant Partners

    Pros

    The only good thing about working there was the coworkers. And you would earn about 650 a week which is comparable to my carear job now.

    Cons

    Waiting on tables just sucks,management is overworked and underpaid and they let you know it. It was very hard to call out sick.

    Advice to ManagementAdvice

    Take a chill pill, you signed up for this to be your carear not us. Stuff is gonna go wrong in that industry probably everyday-learn to deal with it better.

  8.  

    If it's the casual dining segment you want, then OSI is the company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Managing Partner
    Current Employee - Managing Partner

    I have been working at OSI Restaurant Partners

    Pros

    Some of the best concepts in the business, best name recognition. They treat employees with respect and are great in community awareness.

    Cons

    The hours are not so much long, but they are so inconsistent you never feel rested. Base pay is a joke, you have to have a great location with good sales to make any money via bonus. No match on 401k.

    Advice to ManagementAdvice

    Change the 401k, get better health insurance, and get some reviews of your JVP's from your MP's. You may not always know what is going on!

    Recommends
    Approves of CEO
  9.  

    Nice people, Clean Enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server in Pittsburg, CA
    Former Employee - Server in Pittsburg, CA

    I worked at OSI Restaurant Partners

    Pros

    Now open for lunch and dinner. Flexable schedule and part-time work is ok. Good for students, 2nd job and parents.

    Cons

    Like all server jobs, it is hard physical labor with minimal breaks and it is not encouraged to eat on your break.

    Advice to ManagementAdvice

    Yearly parties are nice, continue having them. Maybe you can give other awards away, like letting the server pick their section for a night.

    Recommends
  10.  

    Decent restaurant job for the college goer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Oklahoma City, OK
    Current Employee - Server in Oklahoma City, OK

    I have been working at OSI Restaurant Partners

    Pros

    Great place to put yourself through college.
    Can make decent money. The average ppa is about $11. It is not hard to make 60+ dollars per shift. The pay is 2.13/hr, and very few servers make more than that. The atmosphere is fun, and the people that work here are great. The management team will work around your schedule most of the time. They provide adequate work/life balance. If you show up, and work hard, you will be recognized.

    Cons

    Usually too many servers scheduled; this means little money on nights that are expected to be slow. Management can make you wonder sometimes. Consistency is low.

    Advice to ManagementAdvice

    Be more proactive. Spend money to make money. Set employees up for success.

    Recommends
  11.  

    Outback good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Rock Hill, SC
    Current Employee - Server in Rock Hill, SC

    I have been working at OSI Restaurant Partners

    Pros

    It is flexible with work schedules and you can make alot of money in a short time. The new hotschedule systems also enhances the flexibility of scheduling. Some middle management have good attitudes towards staff, but seniority takes place. The atmosphere of the restaurant is exceptional, the boss is more concerned with getting your personality accross than the detailed components of services that are oulined in the secret shop event. This does create of since of community and humanness, because striving to attain all service standards does become redundant and almost robot like. The boss is definatley approachable and easy to talk to, along with middle managment, but sometimes employees are ignored.

    Cons

    The tipshare system, the seniority of management with pompus key employees, head wait, and middle managment. The attitude of a promoted head wait can ultimately affect the timilines of you getting out on time. In short, if head wait does not like you, then your bag will be last. So you almost have to be extremely nice to these canadates. In addition, if you do request only a couple of days for school, you are seen as a filler, no matter how long you worked with the company and be schedule horrible closing shifts and 5.15 shifts. This does not include everyone. Also racism is prevalent.

    Advice to ManagementAdvice

    Keep doing what you are doing as far as food quality and consistency. Upgrade your current employee feedback, because it is not a good system. Furthermore, when taking the employee survey management says if you rate it poorly then we will have to have another meeting, so most gave a favorable postion with its managers.

    Approves of CEO

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