Oakley Reviews

Updated August 27, 2015
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2.0
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Oakley CEO Colin Baden
Colin Baden
15 Ratings

Pros
  • Very cool work environment, upbeat with a progressive vibe (in 17 reviews)

  • Amazing work life balance, still corporate but you can work out during lunch breaks and adhere to a casual dress code (in 14 reviews)

Cons
  • Constant conflicting directives from silo-ed upper management, resulting in fire drills (in 10 reviews)

  • Then compound this wiaht no career path and pay which is at least 15-20% below the area average (in 4 reviews)

More Pros and Cons

36 Employee Reviews

Sort: Popular Rating Date
  1. Stay Away from Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative III in Foothill Ranch, CA
    Former Employee - Customer Service Representative III in Foothill Ranch, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Oakley full-time (More than a year)

    Pros

    When dealing with non-management people, it's great. The CSRs tend to get along really well. The Supervisors are really good (not a bad on on the team). The employee discount is pretty cool. The customers are pretty easy to deal with, but on occasion can get out of control. The Training team is awesome so I started out really prepared to do good (which I did).

    Cons

    Lots of reps have left the business due to recent changes. So, there is rarely any breaks between calls now. PAY: Pay is weak. If you plan on joining the company because you think you will get opportunities elsewhere in the company, that's a possibility. But across the board, pay tends to be low. In Customer Service, you start out as a temporary without benefits. If you perform (which I did), you will have a chance to get hired on. But unfortunately, the best temps don't always get hired on. It wasn't always that way, so I'm not sure what changed. MANAGEMENT: About as bad as it gets. They are getting rid of the good managers and keeping the worst one of the group. One Manager they let go was super cool, treated people well, respected the job we did, and was open and honest. Unfortunately, he had a enough of the BS and left the company recently. The Manager they are keeping is fake. She only cares about herself and how she looks and honestly, will stop at nothing to destroy others (the Supervisors are very open and honest about sharing this!). So - beware! The only Manager staying there makes working at a great company, with a great brand, not great at all. As for the Director, she's nice, but non-existent. She rarely (if ever) spends time with the employees. I'm not sure she even knew who I was. And, she does nothing to address issues with the workforce management team (who can be quite rude at times).

    Advice to Management

    Bring back the strong managers. Eliminate the bad one. Hire the right people again. Increase the pay and give benefits to reps on day one!


  2. Busiiness systems analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst
    Current Employee - Business Systems Analyst
    Approves of CEO

    I have been working at Oakley (Less than a year)

    Pros

    Work life balnce, good Products

    Cons

    Poor Vision, running for things,

    Advice to Management

    Implove forcasting


  3. Helpful (1)

    Machine operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in Foothill Ranch, CA
    Former Employee - Machine Operator in Foothill Ranch, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Oakley (Less than a year)

    Pros

    When I was working at Oakley the process was very easy to learn. I also noticed that time went by fast. It was always easy to meet the quota since everything was so simple.

    Cons

    The cons were the employees at Oakley. They would gossip and say bad things about everybody. They would always be insulting each other and the people around them. Even the supervisors were the same.

    Advice to Management

    My advice to management would be to tell the employees to just work and stop bringing other people down by insulting them.


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  5. Loved the people, hated the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Bloomington, MN
    Former Employee - Sales Lead in Bloomington, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Oakley full-time (More than a year)

    Pros

    By far, some of the most fun group in a retail store to work with. Benefits were about average which was fine, couldn't go wrong with the discount.

    Cons

    Corp had no idea what they were doing in terms of floor set, merchandising, how to handle HR issues. Made shipping and receiving a nightmare when it came to new product releases or transferring. Made for very stressful days. My DM had very unrealistic goals to reach for my store as well. Little advancement opportunities.

    Advice to Management

    At the store level, nothing at that time. Loved my fellow managers (sales lead/key holder myself). Corp level, work in a store for a year and realize what you need to change in order to make things right.


  6. The highs were high and lows were low

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Foothill Ranch, CA
    Former Employee - Marketing Manager in Foothill Ranch, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Oakley full-time (More than 8 years)

    Pros

    The people. Hands down the best. Nothing like working with a group of people that want to build something. Infectious, tangible. Passionate.

    Cons

    Luxottica has ruined this brand. There is no trying to over diagnose what the issue is. Always go to the source. Lux deals in commodities. They don't know what it is to build a brand. No passion for people. Burn out central. I am pained for my friends left there. Get out! It's. So. Much. Better.

    Advice to Management

    Start doing the right thing for the people.


  7. Helpful (1)

    Just not the same

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Oakley full-time

    Pros

    Not to many pro's remain, Oakley lifestyle fading.

    Cons

    See above, Oakley lifestyle fading...

    Advice to Management

    Should have never come to this! Becoming just "another" company.


  8. Helpful (1)

    Oakley, Inc.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foothill Ranch, CA
    Current Employee - Anonymous Employee in Foothill Ranch, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Oakley full-time (More than 3 years)

    Pros

    Good brand and product. Co-workers are talented and are ambassadors for the brand.

    Cons

    Benefits are average at best. 401(k) and health insurance are average. Vacation is below average.


  9. Helpful (2)

    Global brand with no diversity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Oakley full-time (More than a year)

    Pros

    Great employee discount. Fun conferences.

    Cons

    I have never seen more racial discrimination than I have at Oakley. There is a bully mentality within the network and if you aren't " in " with the right people you will be targeted. Oh, and don't even think about reporting grievances to HR. This company will retaliate against those who stand up against discrimination.

    Advice to Management

    Promote a diverse environment. Manage up. Hire HR administrators with real experience.


  10. Helpful (4)

    Used to be an innovative juggernaut, now just living on old dreams under current Italian management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Oakley full-time

    Pros

    -Casual environment -Flexible hours -Past innovation still shows results today

    Cons

    -Luxottica/Italian management has ripped out the soul of this company -Must bend to the will of Luxottica, even if decisions do not make business sense -Products that used to be made 100% in USA are now outsourced off shore

    Advice to Management

    Call it a day, it's over


  11. Helpful (4)

    Job best suited for young men and women who don't have to earn a living!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Oakley (More than 3 years)

    Pros

    You get a great discount with 70% of sunglasses. If you like retail sales it is a great place to work because they don't require you to be a shark. Laid back culture.

    Cons

    Unprofessional management teams! The extent of most of the managers I dealt with tool belts consisted of write up's none had the skills to actually develop team members. Pay low compared to other retail jobs. When I asked about why we get such low pay the response was where else do you get a 70% discount on sunglasses. The 70% discount is cool for a month, if you are not trying to provide for a family.

    Advice to Management

    Stop being so arrogant! Create a management culture that actually developed talent, instead of just going straight to discipline.



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