Oakwood Worldwide Reviews

Updated June 6, 2015
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Oakwood Worldwide Chairman and CEO Howard F. Ruby
Howard F. Ruby
9 Ratings

15 Employee Reviews

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  1. servicing the nightmare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Oakwood Worldwide full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The only good thing is the pay

    Cons

    Outdated systems Horrible benefits Expected to work long hour management

    Advice to Management

    Not a great place to work...very stressful... long hours without any support...major changes need to happen in this company... low moral...no flexibility...no breaks(state requirements) and if you take lunch at your desk you are expected to answer phones...benefits are the worst (way to big of a company for them to have horrible insurance).


  2. Helpful (1)

    A once great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Los Angeles, CA
    Current Employee - Account Executive in Los Angeles, CA

    I have been working at Oakwood Worldwide

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    They are the biggest in their industry. Not the best just the largest

    Cons

    Lack of intelligent leadership. Confuses technology with innovation. Repackages old ideas with new titles to portray thought leadership

    Advice to Management

    Leave and bring in someone that realizes you are a hospitality company not a commodity. Your biggest asset used to be your people but the best have gone to the competition


  3. Team Lead

    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Oakwood Worldwide full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great co-workers, location, awesome flexible hours

    Cons

    Management is horrible. Double standards on all rules. Too many cliques. No communication between process flows causing processes to be inefficient. Management never gets to the root of the problems. Account Coordinators sell and sell but yet we couldn't collect. Would never go back to this company. Supervisor was more concerned on how you spend time when you're not at work, then how you perform at work.

    Advice to Management

    Use Root cause analysis. Hire only those who are qualified and only promote those who are qualified.


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  5. Helpful (2)

    small pay, no 401k matching, hostile long-term employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Oakwood Worldwide

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There is a small group that tries to plan fun things to boost employee morale. They have things like, specialty coffee morning and potlucks. The group really tries to create an enjoyable environment. The medical plans are affordable and fairly comprehensive.

    Cons

    Raises are few and far between. If at all, they are less than standard cost of living. Tenured employees tend to push out new, enthusiastic employees. Company may or may not contribute a minimal amount to 401k if they did well for the year. Employees are told all year how well the company is doing only to be told at the end there will be no raises or 401k contributions. Some departments are allowed flexibility in their schedules, but attendance policies are incredibly strict. Employees are allowed to roll over unused sick time to the next year, but if they go over 48 hours, they are penalized. So, it doesn't matter if they have accrued 100 hours of sick leave, they can't use more than 48 in a year.

    Advice to Management

    Re-evaluate the importance of some of the hostile employees who have been there for a long time, they are pushing out potential rock stars. Listen to the employees. The grumbling on the floor are not just your everyday gripes. There are real issues that need to be addressed. Ignoring them will not make them go away. Do not just promote management because they have been there a long time. Reconsider your compensation packages. Wages are low. Even if someone is promoted or finally receives a decent wage, the raise is eaten by an increase in cost of benefits once you hit a certain, rather low, pay rate.


  6. Unorganized, inconsistent and just a bad company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Oakwood Worldwide

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You learn a lot... mainly what not to do... but still it's learning...

    Cons

    Favoritism in the company is everywhere. Management is clueless. Poor training if any. Each manager has different conflicting rules. Management has no knowledge of basic housing laws. There is no such thing as fair housing.

    Advice to Management

    Start over


  7. Not the brightest leads

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Oakwood Worldwide

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great hours, no overtime. Close to freeway.

    Cons

    - Important meetings quickly prove key members are uninformed or do not care. - Telling lies to what people want to hear is rewarded over telling the truth. - Good people leave.

    Advice to Management

    Advice to founder: Desperate need of complete overhaul.


  8. Helpful (1)

    No Leadership or Direction and No Training - Setup for Failure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Representative in Phoenix, AZ
    Current Employee - National Account Representative in Phoenix, AZ

    I have been working at Oakwood Worldwide full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent Pay, consistent schedule, and short commute

    Cons

    No Leadership, no direction, no training

    Advice to Management

    Better understand the job role


  9. Helpful (2)

    National Account Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Oakwood Worldwide

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None, zero, complete waste of time and energy, a lot of overweight women if you're comfortable or like that environment.

    Cons

    No training, 4 interviews with incompetent white trash, recruiter Didnt have a clue terrible as well, did not follow up and gave inaccurate pay info, low balled pay but I was told by manager different amount which seemed a bit off.

    Advice to Management

    Fire yourself, you should be ashamed and embarrassed of yourself, don't be so territorial, accept people with diverse backgrounds and don't be so judgemental, put together a training program, peer to peer interview was a joke. Everyone knows star interview questions are a great way to have made up stories ready before your interview. Although I did enjoy making up my fake dramatic stories with climactic endings on how I saved the day. My advice get a clue.


  10. Helpful (1)

    No Communication among management to associates.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSR in Phoenix, AZ
    Former Employee - GSR in Phoenix, AZ

    I worked at Oakwood Worldwide full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Assisting people. People that you work with are nice.

    Cons

    Communication and management/supervisors feeling better than you. Staff too afraid to speak to management about this.

    Advice to Management

    Training needs to be more open than just in the training room and let it be an open communication once you are on the phones. Stop showing personal favoritism of certain people.


  11. Unstable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Oakwood Worldwide

    Pros

    Have reduced its workforce by 40% in the last few years.

    Cons

    Lack of knowledge at the VP level.



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