Ocean Properties Reviews

Updated June 7, 2015
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Michael Walsh
12 Ratings

15 Employee Reviews

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  1. Helpful (1)

    Unable to grow with this company.

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Delray Beach, FL
    Former Employee - Anonymous Employee in Delray Beach, FL

    I worked at Ocean Properties (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice employees, they pay you every pay period without delay.

    Cons

    Lousy benefits, No upward mobility unless you are friends with the owner.

    Advice to Management

    Nothing, they don't care about the employees and they don't care to listen.


  2. Helpful (3)

    They will use you up and spit you out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ocean Properties full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Its so badly managed that you can probably get away with not knowing or doing anything for a long time
    A lot of transfer opportunities

    Cons

    poor management
    don't develop, support or treat employees well
    company run by a group of sexist frat boys who are way beyond their prime

    Advice to Management

    stop screwing over loyal employees all to save $


  3. Helpful (3)

    reservations agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ocean Properties

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Very nice agents to work with

    Cons

    No incentives! A resort making 3 mil in one month and buying us pizza is like a punishment-local pizza shops are horrible. I want a cut of that on my next paycheck! I did a high booking and got a bag of swag whereas a gift card with a decent amount would have been much better so I can get what I need, not useless crap!
    Hated how the company would spy on me and I quit because I need better wages than the pittance I got. They have a 401k but the corp doesn't contribute because they're cheap. Logging in EACH AND EVERY CALL and the VAST amount of calls means we were backed up constantly and it is high stress! Do not apply here!

    Advice to Management

    Why don't they treat their employees better? Up the wages, level 2 agents should be making more than they are. I was making only $9 an hour so up that ante and quit punishing my friends with really bad pizza.


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  5. Helpful (4)

    A company that preaches loyalty but has NONE!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ocean Properties full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good locations in Florida that you can take advantage of during the slow season!!

    Cons

    If you prefer to be underpaid this is the right company to work for.
    If you are looking for the WORST benefits in the hospitality industry this is the company to work for.
    If you hate having a Work/Life balance and you don't expect yourself to have one, this is the perfect company to work for.
    If you like and agree with Dictatorships, this is the right company to work for.
    If you enjoy destroying your career , this is the right company to work for.
    If you love to be talked down to, this is the right company to work for.

    I believe my title says it all:

     A company that is built as a family business and always preached loyalty turned out to have none to its loyal employees.

    RUN AS FAR AS YOU AND NEVER LOOK BACK!!! THE GRASS IS ACTUALLY WAY GREENER ON THE OTHER SIDE!

    Advice to Management

    They won't listen anyways.


  6. Helpful (5)

    Not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in South Portland, ME
    Current Employee - Customer Service Agent in South Portland, ME

    I have been working at Ocean Properties full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    very little, hotel discounts and chocolate sometimes. There were some good people to work with.

    Cons

    no breaks, just a half hour lunch, long hours, constantly on the phones with like 15 sec between the calls. Managers would be quick to anger and yet they pay min wage and expect the world. you start as an agent 1 and take marriott and holiday inn calls. then they tell you your ready for the all properties which is twice the work and the biggest joke of it was no pay raise... you get paid the same as the level 1 agents and twice the work...

    Advice to Management

    don't treat you employees like dirt, pay them something decent and maybe everyone wouldn't walk as soon as they fond something better..


  7. Helpful (3)

    Awful. Still healing from the experience years later.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales in Portland, ME
    Former Employee - Director of Sales in Portland, ME

    I worked at Ocean Properties full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A few nice properties in their portfolio.

    Cons

    All managers are REQUIRED to work 50 hours a week MINIMUM. More is expected. Even if you are on Intermittent FMLA leave, this policy stands - NO MATTER WHAT. Even if you have a death in your immediate family, you are STILL REQUIRED to meet this minimum or you will be written up. I came back from the funeral to a write up that I hadn't met my weekly minimum hour requirement.

    Advice to Management

    It's time to look at bringing in some top hospitality professionals to evaluate the way this company operates. Instead of just protecting the "chosen" few that allows them to get away with the awful things they do to people. Please take better care with the people that make you succesful at the top. Look at your turnover compared t


  8. Helpful (2)

    Terrible, management did not care about their employees and stacked hours on you!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in South Portland, ME
    Former Employee - Reservations Agent in South Portland, ME

    I worked at Ocean Properties full-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some people who worked as a reservations agent, nothing else really, supervisors were awful and treated you terribly, when asked to transfer it's the biggest deal in the world

    Cons

    Don't get me started on this, the hr acts friendly but tells people your business and boy are they rude and one last thing, they skipped out on some of my checks as well!

    Advice to Management

    Change it especially at the sable Oaks reservation center


  9. Helpful (1)

    This was the Lido Beach Resort property. Glorified motel. I learned why the managers are not at a real hotel.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ocean Properties full-time (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Room discounts at other properties. Some decent benefits.

    Cons

    Run down, tacky place. Extremely high employee turnover and poor morale Managers are very out of touch with their team. GM actually told me once "Well this isn't a four star hotel." Wow! Way to set the bar so high for you and your team. Only thing going for this place is some of the views of the Gulf of Mexico. I was written up for being 11 min. late once with no prior problems. Then you have the concierge who would not only yell, but berate coworkers right in the lobby in front of guests, myself being one of them. Everyone in our dept. could not stand working with her, she got nominated for employee of the month?! HR manager, Asst. GM, and FB manager all rude and clueless about what being a good manager is. I worked for many years in the hospitality business, I never worked somewhere that management was so oblivious.

    Advice to Management

    Try a new line of work.


  10. Opportunity for Growth and Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Key West, FL
    Current Employee - Manager in Key West, FL

    I have been working at Ocean Properties full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    1. Employee turnover is high. High turnover creates an opportunity for a new inexperienced employee to get experience for a resume so the person can get a job at a better company offering better benefits, pay and nice work atmosphere.

    2. Perpetually understaffed. Understaffing creates an opportunity for a new employee to feel like they are making a deposit in the emotional bank account when they are asked, with no advance notice to come in early, stay late and pick up an extra shift. Be prepared to have your schedule constantly change between night and day shift or night and day shift on the same day.

    3. Experience in a crisis environment. High turnover and understaffing give an employee the opportunity to learn to function in a work environment filled with crisis after crisis. You can go to any hotel after working here and you'll be experienced in dealing with any problem you can imagine.

    Cons

    1. Unappreciative. No matter what you contribute no one cares. You can do everything that is asked of you and volunteer for every unpleasant task and be on standby every minute of the day and no one will ever care what you've done for the company.

    2. If a new employee is hired that the owner or managers believe is more experienced than you are the owners and managers will get rid of you in a passive aggressive manner. They will cut your hours or give you a shift you don't like. They may call you in to work with no notice and if it's impossible for you to come in they will write you up. If you agree to come in they will then send you home shortly after you arrive. If something goes wrong that has nothing to do with you, expect to receive a written reprimand.

    3. Write up management style. Owners and managers write up employees to manage them. If an employee has a few write ups in their file they can be fired at any moment and it appears that the employee was fired with cause. If you are fired this way you may have difficulty finding another job in the hotel industry. OPL will report that you are not eligible to be rehired.

    4. Low pay. Expect to earn the lowest pay for the job that you're doing. Be sure to get it in writing. You may be promised an hourly rate, an annual salary, a bonus or commission structure. After you receive your pay check you may notice that you haven't been given what you were told you would be paid. If you are an hourly employee your hours will be limited. If you're an hourly employee you probably can't buy insurance. You will likely choose between paying your bills and buying insurance. If you're a salary employee you'll work so many hours that your hourly rate will be lower than your employees. You may live in a constant state of sleep deprivation and stress caused by the crisis work environment. If you are promised a commission or bonus structure you may not get the money you were promised. The owner will come up with some excuse for why the company can't afford to pay you.

    5. Don't get hurt. If you get hurt, expect to get written up almost immediately for something you had no control over. You may then be fired due to the write ups in your file.

    6. Don't Complain. If you complain to your supervisor, a manager, human resources or an owner be sure to have another job lined up prior to your complaint. You will be written up shortly after for something that you didn't do or had not control over or that you had permission to do. Then, due to the write ups in your file you'll be fired. When a new employer calls to find out the circumstances they will be told that you are not eligible to be rehired and you probably won't be hired by the new company. You may need to find a job in a new industry.

    7. Crisis environment. You'll work in a high stress environment. If you are a manager and have compassion for your staff this will be difficult to take on a day to day basis. If you are asked to get rid of a good employee without cause you will have a great deal of stress and regret. If you are an hourly employee and are helping angry guests there will be little than you can do to fix the problem. Understaffing will continue so there will be a constant crisis with many guests every day. If you are an hourly employee you will constantly be called in to work because someone quit unexpectedly or was fired unexpectedly. If you are a manager you will have employees quitting the moment they find a better work environment or can earn more money.

    8. Long term managers. Some long term managers or directors make a decent living. They have been working for OPL for a decade or multiple decades. The managers and directors who make it this long are very impressed with the owners of this company. They have no problem working in this crisis structure. They have no problem treating employees with indifference. There is a coldness and lack of empathy in their character. It's disturbing.

    9. Vacation. Don't expect to take a vacation during high season. If the summer is slow expect to be sent home without notice if you're an hourly employee. If you're a salary employee you will work more hours to save money so that you're hourly rate of pay is even lower than it normally is.

    10. Owners. Speak only when spoken to. Do not talk to an owner unless they speak to you. A greeting such as hello or an owner looking at you doesn't mean you are permitted to talk to the owner. If an owner speaks to you keep your response limited. Most questions should be answered in a short sentence. The owner probably doesn't care about your opinion and likely is looking for a general attitude on the subject.


  11. Helpful (1)

    There are better options!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ocean Properties

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Not very many pros at all when working for this company. They could care less about you if you are not family or friends.

    Cons

    Lousy pay, incompetent low-wage managers, overrun with minimum wage immigrant workers that are shipped around seasonally. Quality of food in their restaurants is a joke, and it's a shame what they do to a 3 or 4 star restaurant in a new property they acquire. I worked for over 4 years and every time my benefits or vacation time came up my hours were cut just enough to make me ineligible. They don't care about you.

    Advice to Management

    Management wouldn't listen anyway, like I said, if you are not family or close friends you are nobody to this company.



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