Ocwen Financial

www.ocwen.com
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Ocwen Financial Reviews

Updated February 28, 2015
Updated February 28, 2015
56 Reviews
2.0
56 Reviews
Rating Trends

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Ocwen Financial President, CEO, and Director, Ocwen Financial and Ocwen Federal Bank Ronald M. Faris
Ronald M. Faris
56 Ratings

Review Highlights

Pros
  • good salary and good responsibility (in 8 reviews)

  • good pay , nice facilities very, good friends (in 6 reviews)


Cons
  • Management, strict, stringent, no work life balance (in 7 reviews)

  • Senior management never speaks up for their teams (in 9 reviews)

More Highlights

56 Employee Reviews Back to all Reviews

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  1.  

    Good pay with horrible leadership from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager in Coppell, TX
    Current Employee - Relationship Manager in Coppell, TX

    I have been working at Ocwen Financial

    Pros

    Pay is good and good hours

    Cons

    Job stability. Lack of communication with management

    Advice to ManagementAdvice

    Listen to your employees. Outsourcing is causing the breakdown of this company, need American workers to actually listen to the customer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Timeline Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ocwen Financial

    Pros

    There is a cafeteria onsite and parking is close to the door so that is good.

    Cons

    Leadership is not present, no guidance or room for advancement, constantly worried about jobs being outsourced.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Challenging company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Addison, TX
    Former Employee - Customer Care Representative in Addison, TX

    I worked at Ocwen Financial full-time (more than 5 years)

    Pros

    Flexibility team oriented

    Cons

    Disorganized and not allot of growth opportunity .

    Advice to ManagementAdvice

    Listen to new ideals to help the company run smoother

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    The Coppell office is a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Coppell, TX
    Current Employee - Analyst in Coppell, TX

    I have been working at Ocwen Financial full-time (more than a year)

    Pros

    Some nice co-workers in the office

    Cons

    I have worked in two departments in the year I have been there and both are a big mess. No consistency or structure. Everyone passes the buck plus the Awful off-shoring. The CEO will brag about his cost saving tactics of off-shoring. Ugh. Plus the office is in the worst geographic location ever. No easy way to get there at all. Ugh

    Advice to ManagementAdvice

    Move the office, better pay, and stop off-shoring.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    So many illegal and unethical practices going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ocwen Financial full-time (more than 8 years)

    Pros

    It's a paycheck, the former GMAC employees are knowledgeable and the only true assets to the company

    Cons

    Illegal and unethical practices, extremely limited servicing system (owned by Ocwen), horrible attendance policy

    Advice to ManagementAdvice

    Update your servicing system!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Just ok

    • Culture & Values
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ocwen Financial

    Pros

    Ok base wage offered to us

    Cons

    Deceptive about practices and bonus

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A big company that sometimes thinks they are small.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at Ocwen Financial full-time (more than a year)

    Pros

    The company has grown very quickly. There are a lot of openings and opportunities to move within the organization. Their vacation accrual is above average.

    Cons

    The company grew very fast by acquisition. The processes/policies they have are very much small company minded. Example: where in most companies, you might need your manager or department head's approval, the Ocwen Policy would often state you need VP or higher approval. Another example is salaried people having to punch in on a time lock.

    Advice to ManagementAdvice

    Review the policies and processes that govern daily operations and adopt industry standards where applicable so the employees feel like they are working in a modern-day large company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Ocwen is strongly focused on shareholders and financials however not so much in the realm of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX

    I worked at Ocwen Financial full-time (more than 5 years)

    Pros

    Very strong player in the Mortgage industry and financially stable

    Cons

    Ideas and innovation are not welcomed and opportunities for improving key ares are frowned upon by senior management.

    Advice to ManagementAdvice

    I'd strongly suggest investing in the improvement of the morale of your employees. Although work is getting done, so much more can be achieved by addressing their concerns especially within the realm of technology

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Management by Intimidation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in West Palm Beach, FL
    Former Employee - Manager in West Palm Beach, FL

    I worked at Ocwen Financial full-time (more than 3 years)

    Pros

    None I can think of

    Cons

    Where to start - so much is wrong with this company. Management style is to keep employees on edge thinking they will be fired for minor infractions (one person was fired for not having a lid on their coffee). Non-hourly employees are expected to work 60-70 hours a week. The majority of the workforce (80%) is overseas and many key people do not work US hours so it's impossible to get work done quickly.

    Benefits are terrible and other than health insurance, are non-existent.

    Advice to ManagementAdvice

    Management is above taking advice from anyone, so nothing said here would make a difference.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Big Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lewisville, TX
    Former Employee - Anonymous Employee in Lewisville, TX

    I worked at Ocwen Financial full-time (more than 10 years)

    Pros

    Great Employee's, Free Coffee in break room

    Cons

    No Training, Outsource all IT to India

    Advice to ManagementAdvice

    Replacing current employees with 3x's as many Inida employees might seem like a great money saving plan, but in the long run you will just have to bring the jobs back to the US. Many companies have tried this plan and the majority have had to bring computer support back to the US. Computer Support should never be outsourced.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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