Ocwen Financial
2.5 of 5 162 reviews
www.ocwen.com Atlanta, GA 5000+ Employees

Ocwen Financial Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.5 162 reviews

                             

44% Approve of the CEO

Ocwen Financial President, CEO, and Director, Ocwen Financial and Ocwen Federal Bank Ronald M. Faris

Ronald M. Faris

(61 ratings)

32% of employees recommend this company to a friend
46 Employee Reviews Back to all reviews
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    • Culture & Values
           
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    Ocwen is strongly focused on shareholders and financials however not so much in the realm of their employees

    Anonymous Employee (Former Employee)
    Coppell, TX

    ProsVery strong player in the Mortgage industry and financially stable

    ConsIdeas and innovation are not welcomed and opportunities for improving key ares are frowned upon by senior management.

    Advice to Senior ManagementI'd strongly suggest investing in the improvement of the morale of your employees. Although work is getting done, so much more can be achieved by addressing their concerns especially within the realm of technology

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Management by Intimidation

    Manager (Former Employee)
    West Palm Beach, FL

    ProsNone I can think of

    ConsWhere to start - so much is wrong with this company. Management style is to keep employees on edge thinking they will be fired for minor infractions (one person was fired for not having a lid on their coffee). Non-hourly employees are expected to work 60-70 hours a week. The majority of the workforce (80%) is overseas and many key people do not work US hours so it's impossible to get work done quickly.

    Benefits are terrible and other than health insurance, are non-existent.

    Advice to Senior ManagementManagement is above taking advice from anyone, so nothing said here would make a difference.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Big Disappointment

    Anonymous Employee (Former Employee)
    Lewisville, TX

    ProsGreat Employee's, Free Coffee in break room

    ConsNo Training, Outsource all IT to India

    Advice to Senior ManagementReplacing current employees with 3x's as many Inida employees might seem like a great money saving plan, but in the long run you will just have to bring the jobs back to the US. Many companies have tried this plan and the majority have had to bring computer support back to the US. Computer Support should never be outsourced.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Steer clear of this company

    Customer Care Coordinator (Former Employee)
    Coppell, TX

    ProsThey say they are growing

    ConsI worked here 2 weeks before I ran for the hills! Extremely negative environment. The position I was hired for was nothing like they described and I was highly over-qualified. I was supposed to get my final check on Monday and I am still waiting for them to issue it. Employees complained about being micro-managed and not getting paid for their bonuses and commissions. They are laying people off and hiring new people.

    Advice to Senior ManagementManagement needs to care more about employee satisfaction. This company seems like they work you to death and have no appreciation for your efforts.

    No, I would not recommend this company to a friend

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    Not Happy

    Loan Officer (Current Employee)
    Dallas, TX

    ProsThey pay you on time...

    ConsMost of the processor are horrible. Takes too long to close refinances.

    Advice to Senior ManagementMake processor financially accountable for funding loans just like processors.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Don't waste your time If you think to make a career in this organization

    Customer Care Coordinator (Current Employee)
    Houston, TX

    Prosgood pay , nice facilities very, good friends

    Consnot organized you need to find the information by yourself , a lot of system issues, customers disagree with the policy of the company

    Advice to Senior ManagementManagers tried to do their best

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Only a pit stop. Not a place to grow.

    Anonymous Employee (Current Employee)
    West Palm Beach, FL

    ProsChallenging work content that gives deep insight into the mortgage servicing industry. Overtime available. Great people to work alongside.

    ConsRampant micromanagement, constant mergers and acquisitions that create staffing issues and high turnover, little work-life balance (in certain departments)

    Advice to Senior ManagementValue people. Please.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Mistake

    (Former Employee)

    ProsWill have to think of one... If you're technically talented, then you will be in demand because no real talent sticks around at this place.

    ConsPolitical hierarchy with lots of impediments to productivity; horrible work-life balance

    Advice to Senior ManagementKeep focusing on getting people from overseas. They are the only ones who would be willing to stick with you.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    No set procedures and management has no idea of what is going on.

    Customer Service Representative (Former Employee)
    Addison, TX

    ProsYou can get paid for doing nothing.

    ConsNo one takes ownership of anything.

    Advice to Senior ManagementCheck to see that your Supervisors and Managers know what is going on.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    They don't really care.

    Anonymous Employee (Current Employee)

    ProsPros? What pros are you talking about?

    ConsYour job will be offshored. It's all about the shareholders and not about the value of people.

    Advice to Senior ManagementLearn how to communicate with employees. Build a culture where associates will thrive.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Ocwen Financial reviews and ratings — including employee satisfaction and approval rating for Ocwen Financial CEO Ronald M. Faris. All 46 reviews posted anonymously by Ocwen Financial employees.