Office Depot
2.9 of 5 1,175 reviews
www.officedepot.com Boca Raton, FL 5000+ Employees

Office Depot Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

2.9 1,175 reviews

                             

51% Approve of the CEO

Office Depot Chairman & CEO Roland C. Smith

Roland C. Smith

(59 ratings)

40% of employees recommend this company to a friend
317 Employee Reviews Back to all reviews
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Human Resource Manager Store Ops

Human Resources (Current Employee)

I have been working at Office Depot full-time for more than 8 years

ProsCollaboration with Business Units and the people

ConsLots of organization change and displacement

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Changes always promise better.

Business Development Manager (Current Employee)

I have been working at Office Depot full-time for more than 5 years

ProsVery large company with many opportunities.

ConsSilos almost at war with each other over sales.

Advice to Senior ManagementFine tune the way all sales communicate.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Company

Store Team Leader (Current Employee)
Saint Louis, MO

I have been working at Office Depot full-time for more than 8 years

ProsGood company to work, Good benefits, quality of life is good

ConsNeeds to fix POS system.

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend

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Office Depot was a solid employer overall but for a part timer it was below average.

Sales Associate (Former Employee)
Hoover, AL

I worked at Office Depot part-time for more than a year

ProsSolid work environment. You learn plenty working there regarding products and services. Self motivated to do better.

ConsThe pay is almost an insult, with little to no chance for raise or incentives for reaching sales goals.

Advice to Senior ManagementManagement should not demand the impossible from their staff

No, I would not recommend this company to a friend

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good experience

District Sales Manager (Former Employee)

I worked at Office Depot full-time for more than 10 years

ProsStrong employee base throughout company

ConsPoor leadership at the exec level

Advice to Senior ManagementGet back to the customer focus and commitment to excellence the company was founded on.

Yes, I would recommend this company to a friend

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Emphasis on technical know how

Anonymous Employee (Current Employee)

I have been working at Office Depot

ProsDiverse clientele good prices and customer service

ConsLack of technical acuity diluted results

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Sell expensive and pointless warranties. More focus placed on pushing the add-ons than the actual product itself.

Customer Service Specialist I (Former Employee)
Victoria, TX

I worked at Office Depot part-time for less than a year

ProsIts and easy job to do. Mindless stocking everyday with some sales opportunities in between.

ConsI hated how no commission was given for selling a freaking laptop or any other electronics in an office supply store. Only commission was earned by selling warranties and service plans.

Advice to Senior ManagementStop placing such heavy pressure on managers and employees to sell warranties and services. You're an office supply store, not an electronics retailer.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good company but room for improvement

Anonymous Employee (Current Employee)

I have been working at Office Depot full-time for more than 10 years

ProsGood hours, flexible schedule, great people to work with. The company has been run with integrity and honesty during my tenure. Customers are extremely important to the organization. Great pride is taken by the sales operations organization to provide for the needs of the sales team.

ConsUpper management in B2B isn't kept up to date on all developments. No one seems to have the courage to tell them the truth or to take a stance on important topics. Upper management tends to insist on and expect unreasonable results without asking the subject matter experts for feedback. The end result is that employees find themselves producing deliverables that have failed in the past or going through the motions so upper management is content.

Taking great care of the sales team is a definite pro, unfortunately the con is that all other B2B roles take a back seat to the sales team.

Advice to Senior ManagementPlease consider that in a sales support organization, creating development plans and managing people through it is as important as all the positions we support. I would also ask the people who do the job for their recommendations and to take their suggestions seriously by listening to them completely before making a decision. Office Depot has some of the brightest, most conscientious employee's in the workforce. Trust them, they care.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Assistant Manager

Anonymous Employee (Former Employee)

I worked at Office Depot

ProsA good place to work if you are attending college

ConsUpper management is in the buddy system

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Okay place to work if you have good managers.

Anonymous Employee (Former Employee)

I worked at Office Depot

ProsCopy and Print is a nice job, kind of stressful but fulfilling.

ConsManagers can be unreasonable with requests.

Advice to Senior ManagementListen to your employees more.

No, I would not recommend this company to a friend

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