Office Depot Reviews

Updated March 27, 2015
1040 reviews filtered by
  • Any Location
  • Any Job Title
  • Current Employees
2.9
1,040 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
275 Ratings

1,040 Employee Reviews

Sort: Popular Rating Date
  1. Merger Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Office Depot full-time (more than 10 years)

    Pros

    Good People Professional Customer Base

    Cons

    Many issues related to merger and potential Staples buyout

    Advice to ManagementAdvice

    get the replenishment system fixed. Get back to the basics.

    Doesn't Recommend
    Negative Outlook
  2. OfficeMax was great - until merger with Office Depot. Customers end up losing out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Bristol, VA
    Current Employee - Customer Service in Bristol, VA

    I have been working at Office Depot full-time (more than 10 years)

    Pros

    The people you work with everyday. Pay and time off. Good support within the center.

    Cons

    Losing our jobs as they are sending the work overseas.

    Advice to ManagementAdvice

    Mngmt was great here & support you to the best of their ability.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Customer Focused Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Ability to go above and beyond for customers

    Cons

    No overtime
    Value customer surveys over sales

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. competitive company that is fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Category Manager in Boca Raton, FL
    Current Employee - Senior Category Manager in Boca Raton, FL

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    fast paced environment that challenges you everyday. you will learn a lot in this company and makes you stronger and more confident

    Cons

    Compensation has gone backwards with this company. certain managers do not believe in work life balance and can be demeaning. Flawless execution strategy that forgets to celebrate any win

    Advice to ManagementAdvice

    need to celebrate wins and not make everything so negative. Work life balance is needed especially since regrading certain jobs and claiming less responsibility but asking for more from associates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Decent part time sales job for someone who doesn't have to worry about paying bills

    Current Employee - Sales Consultant in La Vista, NE
    Current Employee - Sales Consultant in La Vista, NE

    I have been working at Office Depot part-time (less than a year)

    Pros

    -Good management
    -Good coworkers and teamwork
    -Get to sell technology or things that I like (computers, tablets, printers, laptops etc)
    -Get to learn about a lot of different retail items
    -Relatively clean environment, nicer than manufacturing or fast food environments
    -Social job

    Cons

    -Very low pay...bearly above minimum wage
    -5% Commission....but only on tech services and ppp's which is a small percentage of a small pool of money. Negligible benefit. Not a good enough incentive to sell them on the employee end.
    -Training is mainly learning on the job. Have to go through something the hard way numerous times until it finally sinks in. Takes a long time to get to a high level of execution that management is expecting. I'm 2 months in and im still not 100% proficient with everything yet just because there are so many little different things to memorize like where a specific item is in the store or how to get a check to clear through the bank if a customer tries to pay with a check that's like $1000 or more.
    -Cash Register systems are intuitive which is good but making a sale at the register is tedious and time consuming. the problems are things must be done in a very specific way or order, otherwise you have to start all over again and rescan all the items. They are getting really old, slow and they can act up at times which can frustrate customers at the point of sale. Customers get backed up a lot at the registers because it takes so long to check them out.
    -Tedious and sometimes exhausting processes or scenarios, especially in Copy & Print. Takes so long to get something done that the time tables don't match for customers and employees. Copy & Print gets backed up easily. Technology sales take a lot of talk time to be successful. In general a lot of work per customer.
    -Store is understaffed so things get hectic during peak business times.
    -Inconsistent work schedule. Can't plan anything ahead of time outside work because it might collide with my schedule for that week.
    -Paid breaks are minimal, have to ask for them. Management does not manage this.

    Advice to ManagementAdvice

    Well you're doing the best you can do but there are few things I'd like to suggest: 1) Increase pay 2) Hire more employees so store is not understaffed 3) Give more comprehensive training besides watching 4-8 hours worth of videos the first 2 days on the job and 4) Upgrade company store computers so they can handle today's demands

  7. Would be better if they adhered to one business model and stuck with it long enough to gain traction...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Antonio, TX
    Current Employee - Store Manager in San Antonio, TX

    I have been working at Office Depot

    Pros

    Great growth opportunities, customer demographic, pay is good, and work environment.

    Cons

    Inconsistent expectations across the board, lack of in-depth training on new initiatives, high turnover, overly complicated and complex business models.

    Advice to ManagementAdvice

    Simplify and cohere to one business model. The associates at the store level can see the panicking when everything you release is overly complicated and is evident that you're trying to hard to keep the company afloat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 50/50

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Decent pay, nice building, nice location.

    Cons

    People are unhelpful if you're new. I've had two very bad managers who do not have any leadership skills. They are good at their jobs but not good leaders.

    Advice to ManagementAdvice

    Train your managers to lead teams and manage people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. Great Company.....vey unstable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Office Depot full-time (more than 5 years)

    Pros

    Great management and a lot of autonomy.

    Cons

    Two mergers in two years.

    Recommends
    Negative Outlook
  10. Project manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Great people, awesome facility and room for growth.

    Cons

    Is being aquisition ed by Staple

    Advice to ManagementAdvice

    Improve on boarding process

    Recommends
    Negative Outlook
    Approves of CEO
  11. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst
    Current Employee - Marketing Analyst

    I have been working at Office Depot full-time (more than a year)

    Pros

    At work at OD Headquarters and it is a great place to work. The have a relaxed but professional work ethic. It's the best company I have worked for by far.

    Cons

    Upper management seems to be only concerned with the bottom line and not everyone in between. I think if the acquisition by Staples is approved, they should at least offer compensation to the Office Max employees that relocated from Illinois last year only to find out that we might be closing at the end of this year.

    Recommends
    Negative Outlook
    No opinion of CEO

Work at Office Depot? Share Your Experiences

Office Depot

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.