Office Depot Reviews

Updated July 31, 2015
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2.9
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Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
211 Ratings

Pros
  • The customer service oriented approach they have to selling works once you get the hang of it but it can be difficult at first (in 67 reviews)

  • You can negotiate a flexible schedule (in 55 reviews)

Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results the company wants/ (in 66 reviews)

More Pros and Cons

1,190 Employee Reviews

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  1. Logistics at OD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Associate in Columbia, MD
    Current Employee - Logistics Associate in Columbia, MD

    I have been working at Office Depot (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It definitely is not boring... you stay busy and can make an impact on the retail side.

    Cons

    Part time positions only. They have a tendency to hire people that can't really meet physical requirements for freight work.

    Advice to Management

    Hire big, conscientious people for freight full time!


  2. Nice starter job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Sales Associate in Austin, TX
    Current Employee - Retail Sales Associate in Austin, TX

    I have been working at Office Depot (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent pay and encouraging management

    Cons

    relatively low hours, horrible beneifts


  3. More Cons than Pros

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot full-time (More than 3 years)

    Pros

    Flexible schedule, opportunity for advancement, on the job training.

    Cons

    Poor team work, under staffed, low pay raises with salary caps, under qualified store managers, work on religious and national holidays ie. Easter and Thanksgiving with upper management having no respect for religious days. No security for store employee protection. Poor medical insurance benefits with very high out of pocket expenses.

    Advice to Management

    Negotiate a high salary to start with as pay raises are low. Be a team leader not a follower. Do your home work on your store and district manager. Some are better then others.


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  5. Coworkers great, customers bad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Sales Specialist in Huntsville, TX
    Current Employee - Technology Sales Specialist in Huntsville, TX

    I have been working at Office Depot part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've worked at the OD for nearly a year as a tech sales specialist. My coworkers are fantastic and I feel like I'm getting valuable skills by working here.

    Cons

    The customers are mostly elderly and can be very rude and irritating, although you will find an equal number of nice people. Management can sometimes be a little too pushy over insignificant things. The company is very much numbers driven.

    Advice to Management

    Don't take rough sales days out on the employees. If it's a slow day, it's a slow day. There's nothing that can really be done about it.


  6. Quick Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FLORIDA in Miami, FL
    Current Employee - FLORIDA in Miami, FL

    I have been working at Office Depot full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Office Depot has some very well thought out training programs and also you to grow with the company. You can easily start from from cashier and work your way up the ranks and across channels.

    Cons

    The company is not very competitive with salary or starting pay for non salary employees. The annual reviews matrices change constantly or are delivered mid year which makes it difficult to reach goals.


  7. Time

    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL

    I have been working at Office Depot (More than a year)

    Pros

    working with people and meeting different people.

    Cons

    no hours, working two to three days a week


  8. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director

    I have been working at Office Depot full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Executive backing in changing atmosphere and facing possible merger. Willing to provide needed resources to get the job done.

    Cons

    Tough work life balance as multiple priorities cause excessive work demands and has led to multiple people leaving the company.

    Advice to Management

    Analyze the initiatives and narrow them down to a manageable number. Senior executives need to be more visible and try to reach out to everyday workers.


  9. ying yang

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Sales Specialist in Los Angeles, CA
    Current Employee - Technology Sales Specialist in Los Angeles, CA

    I have been working at Office Depot

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great employees and managers, all very friendly and helpful. ..managers actually helping out on the floor rather then sitting in the office all day long

    Cons

    Office depot has its ups and downs...I was hired as a tech but not told that actually I would be a sales consultent 10 years of tech experience they started me with minimum wage and tought me the ropes....those ropes being we connect all of our computers to some unkown remote location to repair, and they cant do it we have to ship out to a central repair center that will take over a month with no guerentee. ..so yea the company itself is typical corporate bs...but this office depot I work at has awsome staff and management. ..just corporate rules im no fan of.

    Advice to Management

    Let techs be techs give us a in store tech center with propper tools and a big area...also (not mentioned above) get rid of stupid corporate scripts you think work...in reality those following scripts scare away customers and those telling you they follow them but not actually doing it is where your sales are really coming from "what brings you to office depot today" forget that BS as a customer I dont want to hear fakeness and its obious. ..no tech bench...tech center...tech name tags...no scripts...and you will get millions back!


  10. Great but Can be Hit and Miss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy & Print Supervisor in Saint Louis, MO
    Current Employee - Copy & Print Supervisor in Saint Louis, MO

    I have been working at Office Depot full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    For me the reason I work at Office Depot (was an Office Max until conversion) is because of the people I work with. I love my co-workers and my managers. The company as a whole has it's act together and they know what they are doing. I've been told that several years ago Depot hired a consulting company to come in and stream line and update their systems and practices. This seems to have worked great.

    Cons

    First of all if you are in retail for the company it can be really hit and miss. It all depends on the management and co-workers at each store. I assume it is like that with most retail but that is something to keep in mind when you go into an interview. If the place is a mess and totally disorganized than maybe give it a little extra thought. The pay isn't that great and because I'm at the pay cap for my position I can't even get the yearly pay increases. This is the biggest problem that I have right now. There are other standard frustrations of course just like there is in any huge retail company.

    Advice to Management

    Even though there are a decent number of chances for growth within the company it can take a while to come around and the only way you are going to keep talent long enough for them to be promoted is if you pay them more. Depot is great at helping to grow talent but the problem is that other companies swoop in, offer a little bit better pay and then reap the rewards of the talent you grew. I don't think anyone is complaining about how long it takes to get promoted (if you're good) but you need to provide an incentive to stay while they are waiting.


  11. (Warehouse) Ok place to work, lack of organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Newville, PA
    Current Employee - Warehouse Associate in Newville, PA

    I have been working at Office Depot full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -plenty of overtime -nice managers -lots of opportunities to cross train -good hours during certain seasons -flexible with college schedules

    Cons

    -plenty of overtime -mandatory sundays -last minute notification of 12 hr shift -lack of organization of employees and schedules -managers can be impossible to find at times

    Advice to Management

    -Don't restrict management positions to only people with degrees. A lot of employees have worked here long enough and know enough to be a manager, and even do manager duties when the manager fails to do so.



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