Office Depot Reviews

Updated October 21, 2014
Updated October 21, 2014
1,460 Reviews
2.8
1,460 Reviews
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Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
186 Ratings

Review Highlights

Pros
  • Positive attitudes and customer service create an upbeat work environment (in 64 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 54 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

919 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Boca Raton, FL
    Current Employee - Technical Lead in Boca Raton, FL

    I have been working at Office Depot as a contractor (less than an year)

    Pros

    All-in-all, my team, which is the mobile team is by far the most exciting team I have ever worked with.

    Cons

    Jobs have their own down sides. Some times I get very busy and over burden myself.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good concept, execution not always up to par

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Manager in Lexington-Fayette, KY
    Current Employee - Customer Experience Manager in Lexington-Fayette, KY

    I have been working at Office Depot full-time (more than an year)

    Pros

    It was a very customer driven and fun environment. It was an easy job because the bar wasn't set very high.

    Cons

    Short staffed and too focused on the smaller picture. I didn't find it as a good place to move up and grow but it was a good resume builder.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Department Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Office Depot full-time (more than 8 years)

    Pros

    Good people, relaxed environment. It is not very difficult to promote if you are a hard worker. There is some opportunity for commission.

    Cons

    Schedule is the worst part of any retail job, and the same applies here. Don't expect to have a lot of holidays off especially during Thanksgiving, and Christmas. Working with public can be challenging at times, and corporate puts a high priority on customer satisfaction, so if your not a people person this is not the place for you.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Don't expect raises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Hamilton, OH
    Current Employee - Sales Consultant in Hamilton, OH

    I have been working at Office Depot part-time (less than an year)

    Pros

    Nice people, good management and the day goes by pretty quickly.

    Cons

    I work in the tech department and I think it's a rip off to pay someone $8/Hr to be extremely knowledgeable about computers and how to fix them. We always have a help wanted sign out for more techs. They seem to be always turned down by the pay. Sure you get commission, but it's 5% on certain things. Which is a ripoff if you ask me. If you want raises, look somewhere else, one of my friends that used to work there started at $8. And three years later was at $8.13. I rest my case.

    Advice to ManagementAdvice

    Treat your employees how you would want to be treated. I know you don't want to work on thanksgiving, and we don't either! You can get a job at a place that fixes computers full time and make $16/Hr. No wonder the help wanted sign is out so long.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Decent pay, Mundane Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Specialist in Denver, CO
    Current Employee - Technology Specialist in Denver, CO

    I have been working at Office Depot (less than an year)

    Pros

    Tech sales get commission, for anyone
    Structure is pretty consistent and straight forward

    Cons

    Its always Sell, Sell, Sell, managers are always pestering for more add-ons and services and cross purchases
    Very Corporate atmosphere
    Pay isn't very good for any positions

    Advice to ManagementAdvice

    Stop pushing add-on after add-on, promote us to just take care of the customer and get what they need. A sale doesn't always need a Protection Plan or a ripoff tech serivce

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    A lot of post merger questions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Great people to work with whether it's my own associates or peers from other stores. Pay is decent and bonus structure isn't bad either. Quarterly and end of year.

    Cons

    A lot of work with limited payroll. Too many reports makes it micro-managing. Discount stinks. No advancement after store manager due to recent merger.

    Advice to ManagementAdvice

    Train everyone often or the reports and daily updating will drown u.

  8.  

    Fast paced but amazing headquarters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    The amenities were beautiful. The benefits were great. Tons of young professionals and very easy to make friends.

    Cons

    Leadership. It is all about your title there. Some managers can be amazing while others are quite brutal. There is no consistency.

    Advice to ManagementAdvice

    Pay attention to the culture. It is very easy to leave your company and find the same benefits elsewhere, plus a way better culture. It is the trend of today. 90's corporate culture is a thing of the past, you should start seeing it that way too. You are one of the biggest companies in South Florida, you should have people begging to work there.

    No opinion of CEO
  9.  

    Office depot has provided a steping stone to m y professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Saint Peters, MO
    Current Employee - Sales Consultant in Saint Peters, MO

    I have been working at Office Depot part-time (more than an year)

    Pros

    Flexible work schedual
    Friendly associates. Most management are friendly

    Cons

    Not enough pay for you expectations
    Everyone is required to work black Friday unless you will be in early next morning. Most people have to work weekends and holidays unless requested not to when hired, but if you request not to, you will most likely not get the job.

    Advice to ManagementAdvice

    Cross train everyone, especially technicians on the register.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Overall pretty good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Boca Raton, FL
    Current Employee - Senior Manager in Boca Raton, FL

    I have been working at Office Depot full-time (more than 8 years)

    Pros

    (At corporate) There are opportunities to advance if you network properly within the company. The silos are starting to come down as more departments start working together. The office culture is okay - they offer a fair amount of amenities within the corporate campus such as the cafeteria, gym, credit union, dry cleaning, gift shop, massage therapy, etc. (though employees are charged for everything). They also try to do activities and events throughout the year like the holiday breakfast (all officers of the company put on aprons and serve a free breakfast to all associates, with games, giveaways and ugly sweater contests), tailgate lunch cookouts to start football season, family fun days to benefit the foundation, etc.

    Cons

    The merger with OfficeMax, although a positive step overall, has put a huge strain on the "lucky" remaining associates. In many cases you are doing the job of several individuals with no end in sight, countless extra meetings and updates to management (since everything post-merger must be closely monitored), and promises being made by upper management on your behalf of ridiculous goals that you are now expected to achieve in a very short time. Most of the decisions made are at a level too high to understand what makes sense, and I wouldn't be surprised if they end up losing a lot of talent due to burnout.

    Advice to ManagementAdvice

    When your associates share their concerns, don't just jot it down and set it aside. Try taking action to aleviate some of the unnecessary burdens that are being put on associates at this time. If not, you will lose good associates with whom you have invested time and training.

    Also, we know that our current CEO is a turnaround guy and that he won't be here more than a few years - but we never see him. He stopped holding corporate town hall meetings (these have been standard for years) - these are now held at a lower level by individual departments, so associates don't know what is happening outside of their departments. My advice is to bring these meetings back and make yourself visible to associates. It's hard to trust someone who's never around.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Great part time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Athens, GA
    Current Employee - Sales Associate in Athens, GA

    I have been working at Office Depot part-time (more than an year)

    Pros

    Typically good management, flexible scheduling, not difficult work. Opportunity for pay raise and advancement.

    Cons

    Customers can be very trying, little variety in job duties. Rare "events" where you must work well over-time without OT compensation. Managers may turn on you to save face for customers.

    Advice to ManagementAdvice

    Be less rigid with management styles

    Recommends
    Positive Outlook
    No opinion of CEO

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