Office Depot

www.officedepot.com
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Office Depot Reviews

Updated February 25, 2015
Updated February 25, 2015
314 Reviews
4.0
314 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
314 Ratings

Review Highlights

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Highlights

314 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Not like it used to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Department Manager in Cincinnati, OH
    Former Employee - Technology Department Manager in Cincinnati, OH

    I worked at Office Depot full-time (more than 5 years)

    Pros

    Career advancement, great store teams, livable wage, benefits, development

    Cons

    High turnover, no room for local decision making, too much corporate oversight

    Advice to ManagementAdvice

    Go back to allowing stores and districts to be run more autonomously. Often times managers on the ground have a better feel for the needs of their local customers.

    Recommends
    Negative Outlook
  2.  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy and Print Specialist in Conway, SC
    Current Employee - Copy and Print Specialist in Conway, SC

    I have been working at Office Depot part-time (more than a year)

    Pros

    Wonderful company, friendly staff and coworkers, awesome management.

    Cons

    Not enough available hours. Low pay

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good experience, great team to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Odessa, TX
    Former Employee - Customer Service Representative in Odessa, TX

    I worked at Office Depot part-time (less than a year)

    Pros

    Great introduction into the corporate world for a high school kid needing a job. Good team of people working together in different areas.

    Cons

    Focus is a bit one sided to selling basically worthless protection plans. Electronics salesmen get treated like rock stars.

    Advice to ManagementAdvice

    Focus more on customer needs and less on pushing protection plans.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good company to work for in IT

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Good environment. Very qualified colleagues

    Cons

    Staples is purchasing Office Depot...

  6.  

    good place to work at any age

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist I in Hampton, VA
    Former Employee - Customer Service Specialist I in Hampton, VA

    I worked at Office Depot part-time (more than 3 years)

    Pros

    they will train you in areas such as technology if you have an interest. Patient managers. work-life ratio is fair to everyone.

    Cons

    some managers can be difficult to work with due to egos

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Place to Get Sales Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist I in Chicago, IL
    Former Employee - Customer Service Specialist I in Chicago, IL

    I worked at Office Depot

    Pros

    If you work long enough, and get along with everyone, it almost feels like a family. Made some really good friends. Management is generally understanding and accommodating, as long as you continue to produce results.

    Cons

    If you get on the bad side of certain managers, they won't hesitate to cut your hours and essentially squeeze you out. But that won't happen as long as you do your job and remain accountable.

    Advice to ManagementAdvice

    Have a staffed sales floor. No one likes staying late because we were understaffed. It reduces employee satisfaction/production.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Company Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    The company has great leadership across all business areas. Managment truly cares about their employees and they are very engaging.

    Cons

    There is a lot of change. The company recently merged with a major competitor and is currently in the middle of an aquisition by the leader of the space. The future is very uncertain. The aquisition confirmation will take between 6-10 months to be reviewed/approved by the FTC.

    Advice to ManagementAdvice

    Keep up the good work!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    High achieving major accounts sales producer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vertical Market Manager - Sales in Boca Raton, FL
    Current Employee - Vertical Market Manager - Sales in Boca Raton, FL

    I have been working at Office Depot full-time (more than 5 years)

    Pros

    Excellent manager and team. Support is fantastic.

    Cons

    Low paying bonus structure based on achievements. Difficult to grown within due to recent merger and new merger in the works

    Advice to ManagementAdvice

    I would highly consider meeting with me based on what I would personally bring to your organization. My sales experience and success is outstanding and I have very strong work ethics. I am an overachiever and work extremely well with others.

    Positive Outlook
  10.  

    A calm place for creatives in print production

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copy and Print Specialist in Alpharetta, GA
    Former Employee - Copy and Print Specialist in Alpharetta, GA

    I worked at Office Depot part-time (more than a year)

    Pros

    I really liked having a ton to do in print and learned so much. If you like to think on your feet, roll with the punches, and don't need a lot of money this is a great place. Recommended for students.

    Cons

    Odd hours put off my sleep schedule a lot, most employees get minimum wage and will never get full-time status, and customers flip out periodically. Also Office Depot is very anti-union, and crushes any attempts to organize.

    Advice to ManagementAdvice

    Show more humanity and respect to the people who make you thousands of dollars a day each.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Retail Office Supplies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Office Depot full-time (more than a year)

    Pros

    Smaller Retail store so one person can directly effect the profitability of the store. Great amount of Paid time off. Starting your first year you will have 128 hours of paid time off.

    Cons

    Lack of communication. Lack of staff. Archaic processes. Horrible registers and tools available to the associates. Slow turn around when ordering much needed supplies critical to everyday functionality.

    Advice to ManagementAdvice

    Have more staff meetings to discuss up coming projects and updates. Pay rate should be a little higher. People who have been there for 5+ years are now making the same as someone right off the streets now that minimum wage is now 8.75 per hour.

    Recommends
    Positive Outlook
    Approves of CEO

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