OfficeMax Reviews

Updated September 27, 2014
Updated September 27, 2014
1,005 Reviews
2.8
1,005 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roland Smith
109 Ratings

Review Highlights

Pros
  • In my group they understand work life balance (in 29 reviews)

  • I worked at OfficeMax to get through college so the flexible schedule of retail worked for me (in 39 reviews)


Cons
  • Naperville HQ closing as position relocate to new Office Depot Office Max HR in Boca Raton (in 41 reviews)

  • During that period the number of upper management roles continued to grow (in 37 reviews)

More Highlights

580 Employee Reviews Back to all reviews

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  1.  

    Good starting job for Sales/Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Office Max  in  Vallejo, CA
    Current Employee - Sales Associate - Office Max in Vallejo, CA

    I have been working at OfficeMax part-time for less than a year

    Pros

    constant customer service, you get a foreground of sales and what it initials. Stepping stone for other jobs. Hours were good, just know that it is part time so your not going to get major hours. BUT the hours i got were about 50 hours every check. So job wise it was stable. I didn't slack off. When you slack, you aren't seen as a priority. You want them to notice when your working or not. What i mean is that you want to be known as "one of the good ones" that they always want working because your so good at your job

    Cons

    Management wasn't stable, always changed managers. Within almost the first year, i am at my third manager. Good guy, very friendly. Works with you if your in school.

    Advice to ManagementAdvice

    Be confident in sales, push yourself , be self motivated and don't doubt yourself. Sales is just the way you word things. Just keep having perseverance, its a learning process! Always have to start somewhere!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Place to work, but going the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time for more than 5 years

    Pros

    Great place to work and continue to grow your career. Great people and customers. Good benefits including lots of YTO

    Cons

    The market is getting smaller and the company doesn't know how to stop the bleeding, besides selling services that no one wants. Say they are all about customer service but the sales model they are trying to use is scaring customers out the door.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    After the "merger" with Depot there is a lack of interest in personal development and an over abundance of ignorance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time for more than 5 years

    Pros

    The customers are great and our regulars are very understanding of what is going on. Most associates are pleasant to work with.

    Cons

    Too much "do this or else". Micromanagement mentality with little to no training on how to achieve expectiations. No interest in personal development or growth. Horrible work/life balance. The CEO seems to be imaginary or possibly a ghost.

    Advice to ManagementAdvice

    Learn to Retail. If you want your associates to make the customer their top priority, it is up to you to make your associates your top priority.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Lost interest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Impress Associate and Sales Consultant  in  Brooklyn Park, MN
    Current Employee - Impress Associate and Sales Consultant in Brooklyn Park, MN

    I have been working at OfficeMax part-time for more than a year

    Pros

    Fun as first, people are nice, managers are nice and can be fun.

    Cons

    Not much help on the job, becomes a nuisance after a few months

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A job's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time for more than 10 years

    Pros

    The schedule was good. The time off is great.

    Cons

    There is no such thing as work-life balance. You are expected to be completely involved with work. Kids? Doesn't matter. Outside obligations? Forget it. And if you happen to have an ongoing illness or issue, don't expect anything approaching understanding. Favoritism is absolutely rampant in my center. Management is very "do as I say, not as I do." Open door policy? Sorry, I would like to keep the job until I find something else. And I am very excited at the idea of finding something else.

    Advice to ManagementAdvice

    Stop discussing your values and live them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    A long road with a bad ending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Naperville, IL
    Current Employee - Store Manager in Naperville, IL

    I have been working at OfficeMax full-time for more than 8 years

    Pros

    Working hours, People you work with in store.

    Cons

    To many changing ideas. Too much time spent changing things not enough focusing on the customer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    New Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Consultant-Store Operations
    Current Employee - Senior Sales Consultant-Store Operations

    I have been working at OfficeMax full-time for less than a year

    Pros

    Compensation, work life balance, jod opportunities.

    Cons

    It is retail. No retail job is perfect.

    Advice to ManagementAdvice

    Continue to take care of employees at the store level.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It is a good company to work for with an interesting atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at OfficeMax part-time for more than 8 years

    Pros

    Flexible scheduling for those in high school and college as well as chances to transfer if need be.

    Cons

    It is not a place for those who get stressed out easily. There is also little recognition for those who have been there for more than just a few years.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Northridge, CA
    Current Employee - Anonymous in Northridge, CA

    I have been working at OfficeMax full-time for more than a year

    Pros

    Friendly environment would recommen to other to work here

    Cons

    As we know retail will always have it's ups and downs , great costumers and bad ..

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Stuart, FL
    Current Employee - General Manager in Stuart, FL

    I have been working at OfficeMax full-time for more than 5 years

    Pros

    Opportunity to advance. You feel like destiny is in your hands.

    Cons

    Job security. We are in transition and no one feels safe.

    Recommends
    Negative Outlook
    Disapproves of CEO

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