OfficeMax Reviews

Updated September 4, 2014
Updated September 4, 2014
997 Reviews
2.8
997 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roland Smith
107 Ratings

Review Highlights

Pros
  • The work-life balance changed with the season (in 25 reviews)

  • Most of the associates that you work with are fun to work around (in 15 reviews)


Cons
  • Naperville HQ closing as position relocate to new Office Depot Office Max HR in Boca Raton (in 38 reviews)

  • During that period the number of upper management roles continued to grow (in 36 reviews)

More Highlights

577 Employee Reviews Back to all reviews

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  1.  

    Great Place to work, but going the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time for more than 5 years

    Pros

    Great place to work and continue to grow your career. Great people and customers. Good benefits including lots of YTO

    Cons

    The market is getting smaller and the company doesn't know how to stop the bleeding, besides selling services that no one wants. Say they are all about customer service but the sales model they are trying to use is scaring customers out the door.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    A job's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time for more than 10 years

    Pros

    The schedule was good. The time off is great.

    Cons

    There is no such thing as work-life balance. You are expected to be completely involved with work. Kids? Doesn't matter. Outside obligations? Forget it. And if you happen to have an ongoing illness or issue, don't expect anything approaching understanding. Favoritism is absolutely rampant in my center. Management is very "do as I say, not as I do." Open door policy? Sorry, I would like to keep the job until I find something else. And I am very excited at the idea of finding something else.

    Advice to ManagementAdvice

    Stop discussing your values and live them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Stuart, FL
    Current Employee - General Manager in Stuart, FL

    I have been working at OfficeMax full-time for more than 5 years

    Pros

    Opportunity to advance. You feel like destiny is in your hands.

    Cons

    Job security. We are in transition and no one feels safe.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    A long road with a bad ending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Naperville, IL
    Current Employee - Store Manager in Naperville, IL

    I have been working at OfficeMax full-time for more than 8 years

    Pros

    Working hours, People you work with in store.

    Cons

    To many changing ideas. Too much time spent changing things not enough focusing on the customer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    New Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Consultant-Store Operations
    Current Employee - Senior Sales Consultant-Store Operations

    I have been working at OfficeMax full-time for less than a year

    Pros

    Compensation, work life balance, jod opportunities.

    Cons

    It is retail. No retail job is perfect.

    Advice to ManagementAdvice

    Continue to take care of employees at the store level.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It is a good company to work for with an interesting atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at OfficeMax part-time for more than 8 years

    Pros

    Flexible scheduling for those in high school and college as well as chances to transfer if need be.

    Cons

    It is not a place for those who get stressed out easily. There is also little recognition for those who have been there for more than just a few years.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Northridge, CA
    Current Employee - Anonymous in Northridge, CA

    I have been working at OfficeMax full-time for more than a year

    Pros

    Friendly environment would recommen to other to work here

    Cons

    As we know retail will always have it's ups and downs , great costumers and bad ..

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    An excellent stepping stone for young and eager employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Associate  in  Woodbury, MN
    Current Employee - Logistics Associate in Woodbury, MN

    I have been working at OfficeMax part-time for less than a year

    Pros

    Provides quality training on technology, office products, and computer services. The learning curve can be as shallow or as deep as you want it. If you're willing to learn, there will be someone there to teach you.

    Cons

    All processes are hindered by outdated systematic obstacles. The recent merger with Office Depot has introduced Windows 7 OS to the new computers and there are hopes that the new registers (which were said to run on IPads) will drastically make things les cluttered. Future promises seem to resolve these current cons.

    Advice to ManagementAdvice

    Consider integrating newer technology to compete against primary competitors.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Values and Ethics. Low Pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Chandler, AZ
    Current Employee - Sales Consultant in Chandler, AZ

    I have been working at OfficeMax part-time for more than a year

    Pros

    Great people, Fun Atmosphere, Nice products, Work-life balance is really good and They really work around your schedule. Its perfect. Especially if you're in school; College or High School.
    You learn about sales, inventory, truck, product displays and management, sets of EC, POG, TECH, and well theres so much I could mention but you really do learn a lot from this enviroment. If you like to start drama and just wanna play around I SUGGEST YOU GO ELSEWHERE. You can joke around and have fun but don't start FIRE and expect to get off easy. Communication is really IMPORTANT. You can always ask QUESTIONS.

    Cons

    Low Pay when you do so much work.
    If you start off as Cashier all I have to say is ask to do something otherwise you'll get bored ASF.
    Due to Customers Feedback (Negative especially),
    OfficeMax MaxPerks Card - MaxPerks need to show rewards or points on cashiers screen
    instead of having customers check and print them out..

    Advice to ManagementAdvice

    Its not advice to Management because they actually do a lot and pay well attention. its more of advice to HR and OMAX in general because if you really want to keep good employees you should pay more because its not enough and I know a lot of employees complain about it but employees especially Sales Associate and Sales Consultants should get paid more than a measly... minimum wage. The raise is alright but its like a couple of cents. Like c'mon really? Also, I noticed customers are always complaining about the rewards program. Many employees and even customers have tried to talk about how they're rewards don't show up on the cashiers screen and that other retail stores FOR EX., CVS, Walgreens, Staples, etc. While we as a company cannot even tell our customers how many points or rewards they have. I can't tell you how many customers complain about the MAXPERKS CARD.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Found some amazing mentors and learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Naperville, IL
    Current Employee - Account Manager in Naperville, IL

    I have been working at OfficeMax full-time for more than 3 years

    Pros

    In my group they understand work life balance. The personal growth is very strong in my department and we support each team member's success.

    Cons

    Some of the leadership is questionable.

    Advice to ManagementAdvice

    learn to be in a role that is best suited for you instead of pretending to understand

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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