OfficeMax
2.7 of 5 935 reviews
www.officemax.com Naperville, IL 5000+ Employees

OfficeMax Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.7 935 reviews

                             

49% Approve of the CEO

(no image)

Roland Smith

(85 ratings)

36% of employees recommend this company to a friend
549 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    For College students, a good place to work

    Services Center Associate (Current Employee)
    Bee Cave, TX

    ProsAgain, this does not pertain to the entire store, but only to the Services Center (a.k.a print center):
    -Colleagues have some form of formal education in Graphic design.
    -Allowed a lot of autonomy in decision making.
    -Ability to exercise independent judgement on best way to meet customer needs.

    Cons-Services Center Associates payed the same as sales floor associates despite having three times the workload.
    - Merger with Office Depot is allegedly leading to entry salaries going back down to minimum wage (not confirmed at this time).
    -Stressful workload and customer demands.
    -Many of the people that work on the sales floor are in no way trained to handle any of the equipment behind the Services Center counter, which means if you are short handed, tough luck.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Career Opportunities
           
    • No Opinion of CEO

     

    Okay part-time job

    Sales Associate (Current Employee)
    Woodbury, MN

    Pros-Flexible schedule
    -Job is not too difficult once you get the hang of it
    -Overall, the experience should improve after merger with OfficeDepot

    Cons-Expected to know quite a bit of information for how much you are paid
    -Training wasn't the greatest
    -Working with co-workers that are not trained well makes the job more difficult for everyone

    Advice to Senior Management-Training for employees should be better

    – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Great place to start.

    Anonymous Employee (Current Employee)

    ProsGreat people to work with.

    ConsNot a whole lot of advancement offered to store front employees.

    Advice to Senior ManagementPersonal growth.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good for a long time and now not so much

    Assistant Store Manager (Current Employee)
    Roswell, GA

    ProsWork/life balance, the people I work with

    ConsPay, Corporate not being realistic, merger, High Turnover due to horrible pay.

    Advice to Senior ManagementPay your bottom tier associates better. I'm a manager and can't constantly replace employees with unskilled employees because we refuse to pay the people that work for us.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Front lines of retail can be quite interesting.

    Anonymous Employee (Current Employee)

    ProsMost associates are great to work with. I enjoy solving problems for customers or just making sure they find what they are looking for. ~~>It's also great to take business from competitors<~~ nothing beats gaining market share.

    ConsLousy marketing, cheap corrugates for displays and endcaps. VERY LITTLE PAYROLL!

    Advice to Senior ManagementWith the new merger it would be nice to have payroll added for training purposes. There is a lot of new things to learn for both banners and just spewing do this or else doesn't help with morale or results.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good place to work

    Assistant Store Manager (Current Employee)
    Cleveland, OH

    ProsCompensation and benefits are fair within the retail industry. Always looking to evolve to be an industry leader. Allow managers to manager their particular store. IE very little micro-managing.

    ConsCoordination between corporate decisions and implementation in the stores can be less than transparent and can cause confusion and unnecessary work.

    Advice to Senior ManagementFlow of communication in BOTH directions from corporate to stores needs to be improved. Lack of understanding creates confusion, unnecessary work, inefficiency and loss off productivity.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great coworkers, current merger with office depot is making things difficult.

    Assistant Store Manager (Current Employee)
    Kansas City, MO

    ProsGood coworkers, decent opportunities to grow within the store level. I have a great store manager and lots of paid time off.

    ConsNever enough payroll to properly staff the store which leads to very heavy workloads and lots of stress for store management. The current merger is making things very difficult for the time being.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Great

    Anonymous Employee (Current Employee)
    Baton Rouge, LA

    Prosfriendly, great people, fast paced

    Consmerger, depot rules, depot this, depot that.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Operations Supervisor

    Anonymous Employee (Current Employee)

    ProsLots of input in store based decisions. Friendly environment

    ConsPay not competitive. Not a lot of room for advancement

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Overall not a bad company to work for, I have had great experiences that out weigh some of the micromanagement issues.

    Print Supervisor (Current Employee)
    Oxford, AL

    ProsThey offer plenty of entry level positions to gain experience working with customers and products. Management has been helpful with training, time off, etc

    ConsEntry level positions don't offer much above minimum wage but if you can sell then you can earn commissions. At the end of the day your still a number to upper management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for OfficeMax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at OfficeMax reviews and ratings — including employee satisfaction and approval rating for OfficeMax CEO Roland Smith. All 549 reviews posted anonymously by OfficeMax employees.