OfficeMax

www.officemax.com

OfficeMax Reviews

Updated January 26, 2015
Updated January 26, 2015
1,109 Reviews
2.9
1,109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Roland Smith
154 Ratings

Review Highlights

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 47 reviews)

  • During that period the number of upper management roles continued to grow (in 40 reviews)

More Highlights

291 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    OfficeMax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter in Buffalo, NY
    Former Employee - Recruiter in Buffalo, NY

    I worked at OfficeMax full-time (more than 8 years)

    Pros

    Great salary and good benefits

    Cons

    The company had no room for promotion for the past 5 years.

    Advice to ManagementAdvice

    Listen to the people who work for the company

    Doesn't Recommend
    Negative Outlook
  2.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at OfficeMax full-time (more than 10 years)

    Pros

    Great store teams and supportive peers

    Cons

    At Corporate, the right hand doesn't know what the left hand is doing, often leaving you stuck in the middle. Constant budget cuts are common, while demanding more out of your staff.

    Doesn't Recommend
    Negative Outlook
  3.  

    The merger of not equals - Post merger views

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Boca Raton, FL
    Current Employee - Senior Director in Boca Raton, FL

    I have been working at OfficeMax

    Pros

    The culture at OfficeMax was great. People didn't always agree but there was a sense of drive and focus to where we wanted to be as a company.

    Cons

    With headquarters being in Boca now, the culture has morphed into what Depot was and is. The goals seemed to be what the quickest solution was instead of the best value or long term gain. You always felt that someone was going to use you as a scape goat or stab you in the back.

    Advice to ManagementAdvice

    The new Depot needs to create a common goal and foster an attitude of success for all and stay away from blame. Learn from all experiences and try to take a little time to determine long term strategy from a corporate standpoint not just a departmental standpoint.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    7 years with mixed reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    Some advancement opportunity, downtime, supportive coworkers.

    Cons

    Management outside the store had no understanding of the dynamics inside the store. Pushed out best managers as a power move.

  6.  

    Great location, great products and company vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    great location, great products and company vision

    Cons

    they talk about a work-life balance, but there is not one.

    Advice to ManagementAdvice

    find out what time and resources and people are needed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Boring at times

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    Cool co-workers, fairly easy and simple job.

    Cons

    boring, management does not care much for employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    I know you don't mean much to corporations, but man does this job make you feel it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy & Print Center Associate in Kansas City, MO
    Current Employee - Copy & Print Center Associate in Kansas City, MO

    I have been working at OfficeMax part-time (more than a year)

    Pros

    Pays slightly above minimum wage.

    Cons

    Hires workers to do skilled labor, and does not compensate appropriately. The whole tier of management visible from my position (Shift, Store, and District Managers) refuses to acknowledge reported issues within the store. Even when the issues are reported by an entire department's employees. Even when the issues are reported by over half of the store.

    Advice to ManagementAdvice

    Pay your employees for the services you're making nearly 100% profit from. Such as Graphic Design.

    Listen to a department full of employees telling you their manager is a jerk who won't to do his job, nor to train you to do yours.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Wouldn't Work here again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Sales Associate in Austin, TX
    Former Employee - Front End Sales Associate in Austin, TX

    I worked at OfficeMax full-time (more than a year)

    Pros

    - Loyal customers who I developed relationships with
    - Great Coworkers
    - Flexible Scheduling
    - Self Start
    - DM/GM visits (they talk to you and get to know you)
    - Keep you up to date on new policies, and sales goals
    - New store Manager wrote encouraging notes on daily sales goals sheets
    - Get rewarded for surveys that mention your name

    Cons

    - They don't tell you if a managerial position is available, they just hire externally.
    - As a front end sales associate, you also work in the print department, inventory/stock, shipment, custodian, and floor sales associate
    - Managers that will throw you under the bus to save face, and humiliate you over the radio
    - sucks if you have a difficult name for customers to remember when they take he survey

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Not very enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Akron, OH
    Former Employee - Assistant Store Manager in Akron, OH

    I worked at OfficeMax full-time (more than a year)

    Pros

    The job itself was pretty easy. The pay scale is good if you get in from the outside. Vacation time and benefits were good.

    Cons

    The company had entirely to many mid level managers all giving you conflicting direction. Selling extended warranties was more important than making the sale. Merger with office depot made this job hourly instead of salary.

    Advice to ManagementAdvice

    Cut out the middle management. Lay off of the services. Not everyone coming into your stores wants to be talked to about owning a website or payroll solutions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    Most of time of the time workload are ok.

    Cons

    Poor management, unbalanced workload, repetitive work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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