OfficeMax

  www.officemax.com
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OfficeMax Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

2.7 954 reviews

48% Approve of the CEO

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Roland Smith

(90 ratings)

36% of employees recommend this company to a friend

Review Highlights

Pros
  • The work-life balance changed with the season(in 25 reviews)

  • Most of the associates that you work with are fun to work around(in 15 reviews)


Cons
  • Naperville HQ closing as position relocate to new Office Depot Office Max HR in Boca Raton(in 38 reviews)

  • During that period the number of upper management roles continued to grow(in 36 reviews)

252 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Be prepared to be over worked, extremely stressed, and under paid.

    Operations Supervisor (Former Employee) Dearborn, MI

    Pros- I enjoyed working with most of my coworkers and they enjoyed working with me. I was an Operations Supervisor and this was my first retail management position after having worked in retail for 15 years.
    - Some of the training is valuable, especially with the Microsoft Office and OS.
    - Benefits are pretty decent and reasonable in cost.

    Cons- Extremely under-staffed.
    - As a manager you are expected to get the same amount of work done as all other stores who have adequate staffing. To sum up, the workload is terribly unbalanced.
    - The pay was a joke. Again, I had worked for 15 years in retail and this was my first management position, but my store manager only offered me $12.50/hr. I was desperate for a full-time job so I took it. BIG MISTAKE!!!
    - As with all retail jobs, the customers could be unreasonable pains in the butt.
    - If you have a family (kids), think twice before applying for a management position. If you close, you'll never be able to tuck your kids in at night. Most weekday nights, I wasn't able to leave until almost midnight.
    - Very high turn over of employees. There was a new assistant manager at my store who quit within a week because she hated the job so much.

    Advice to Senior Management- Think more about the well-being of your employees.
    - Think better about who you hire for your store team leader positions. One of mine actually yelled at me in front of customers calling me an idiot and stupid.
    - Take into better consideration your employees who have families. Situations like cancelled child care and children getting sick happen and can't be helped. As a parent my first priority is my child. If she gets sick, I will take care of her. I will not pawn her off onto someone else when she's sick.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Awesome people to work with, corporate always seemed to get in the way.

    BSA (Former Employee) Statesboro, GA

    ProsI enjoyed the staff I worked with. Selling computers and getting commission was nice (incredibly hard and small though).

    ConsStock was always out, despite being one of the biggest stores in the region, yet the smaller stores always received more computers. Commissions were only given if you could sell a warranty (which were nice warranties, but still...) and if you got a commission, it was extremely low ($10 on a $2500+ purchase). our stocking ladder was re-welded multiple times very shoddy (I can tell because I'm certified in 4 welding

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It's all downhill from here

    Impress Associate (Current Employee)

    ProsThe people I work with are wonderful (for the most part). It's easy to get time off and the job itself is really not that difficult

    ConsWith the current merger going on with Office Depot, we are really not doing well at all. Between turning OMax into a forced sales environment and issuing unreasonable (or ridiculous) demands, the new corporate office is bringing us up that famed creek without a paddle...

    Advice to Senior ManagementRespect your employees, and value them and their needs. Wages need to go up, as do opportunities for raises.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Merger with Office Depot and going downhill

    Anonymous Employee (Current Employee)

    ProsGood people at my location

    ConsConstant change and never gets better. Too much expected in this environment.

    Advice to Senior ManagementWe aren't in an office or even field management position. We pay the price of dealing with anyone who walks in the door and retail hours all with decreasing hourly pay. How can you really keep expecting more?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Too many things to do at once

    Store Associate (Current Employee)

    ProsThere is never a boring time. Even when it is slow there is plenty to do. Managers seem to try to work around employee schedules.

    ConsOften you are told to do many things at the same time...and they often conflict with each other. For example: running the register, have to answer the phone even if you are ringing a customer out. Also, having to recover the store away from the register, but get "reprimanded" for not being their when a customer pops up. I've been with the company for a year and make only 15 cents more than when I started. I have yet to be trained for Impress or on-the-floor sales. The spiffs are for the assurance program and the only ones register folk get to tackle are those that the sales staff couldn't sell in the first place.

    Advice to Senior ManagementAnyone can answer the phone! Usually the calls are for managers or Impress. So why make the front end person liable when there are several customers in line???

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I would not suggest this to a friend.

    Store Associate (Current Employee) Memphis, TN

    ProsMy manager was a very considerate, understanding person. The training was not difficult. The hours were flexible. The customers were usually not too hostile, not overly friendly either though.

    ConsCo-workers would show you how the job was done but didn't want to work themselves. Also, it's a lot of just standing around because it never stays busy. The hours seem to drag on. The pay was one quarter over minimum wage.

    Advice to Senior ManagementAppreciate the good workers that have this job because it seems like the lazy ones are abundant. Lay out more things that would be useful to do during the day.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Print Production artist at OfficeMax

    Print Production (Current Employee)

    ProsWork experience in graphic design and print production. Voted most ethical company!

    Flexible hours

    ConsNo true advancement opportunities when already inside the company! They only allow a 20percent wage increase per promotion even though there are base pay for hiring out side workers. They do not meet base pay for internal hires / promotions. So get hired on at the highest possible if you plan to move up with in.

    They do not train Photoshop or Graphic Design instead they hire college graduates and keep them with in their pay grade (which is not much more than minimum wage). If you are a serious Graphic Designer then DO NOT work here, it is a resume killer. Retail Print Shops in general do not seem to build experience as it is not seen as true graphic design position to other shops and graphic design firms. This may not be true for every one, but having Staples and Max on my resume has not brought me opportunities but instead pigeon holed me. Graphic Designers beware!

    I would also like to add my manager also feels the need to constantly rub in college educated employees face's that he makes so much more money than them, even though he only has a highschool diploma. He abuses his power on a daily bases and it makes me sick to think he is the manager of a district training store.

    This job has taught me to not work at a place where they only require a highschool diploma or GED for its managers.

    Advice to Senior ManagementUp the bar a little bit, require that your management be educated and be more selective. Watch your district managers closely to make sure they are keeping a professional relationship with its managers and not building drinking buddies that they stomp out flames for when they do some thing wrong. Promote within and pay your people good money, give them base pay too... It is important to keep the employees happy because we are customers too. If you hire college educated employees in graphic design pay them competitive wages for print shops! Change your name and change the way people view your print shops, educate your people and pay them for their education! Value their educations!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great job for college students

    Impress Associate (Former Employee) Tyler, TX

    ProsEnjoyed working with customers. Someone brought cake once. Close Knit Team. Close to my home. In-depth training per department.

    ConsHigh turnover, dated tech and software, gossip prone, low pay, miscommunication, dishonesty

    Advice to Senior ManagementBelieve in your employees. Invest for your customers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    My store is going downhill

    ImPress Specialist (Current Employee) Lake Geneva, WI

    ProsI like the work since I have an Associates in Graphic Design and I work in ImPress. I like the rapport I have built with the regular customers over the years as well.

    ConsStore management, pay rate and the ridiculous amount the yearly raises turn out to be. I mean you really can't round up from .6151 to .62. Advancement opportunities are zero to none. I applied for the Supervisor position in ImPress and they hired from outside the company.

    Advice to Senior ManagementKnow your print department! Only some of my managers know how to do anything other than basic copying and sending FedEx. I think that ALL management should be required to know more than that.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Print Production Associate for the ImPress Department

    Impress Associate (Current Employee) Leominster, MA

    ProsGood team environment, variety of tasks, good position to explore and mature in print and copy production

    ConsPoor training, felt ill equipped to perform as needed. Associates had little experience in print production, and the wages were too low to retain quality personnel.

    Advice to Senior ManagementWith regard to the Impress department, my Office Max experience, and the experience of impress customers was poor due to the lack of training and support intrinsic to print and copy production. It was as if impress was a "thing" management had to deal with but didn't understand.

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