OfficeMax Reviews

Current Employee – been working at OfficeMax full-time for more than a year

Pros – The best advancement rate and amazingly strong Leadership at store level. The company is stable and was not affected by the economy. The business model breeds a hybrid of tech knowledge and enhanced customer service.

Cons – The staff are under paid for the amount of work and knowledge the bring to the table. Each store seems to have a considerable problem staying staff due to the employees not receiving proper composition for their amazing sales and technical abilities. Management above the store level seems to have become disconnected from us (management) at store level.

Advice to Senior Management – Fix the pay scale... I am a Sales Specialist (key carrying MOD) and make less then a cashier at Costco... This is the reason I will be departing from the company.

Yes, I would recommend this company to a friend

Current Employee – been working at OfficeMax full-time for more than 3 years

Pros – The people and culture are great. I love the laid back environment and the people are generally really good to work with. At headquarters, not unusual to see the CEO and EVPs walking around and being, well, normal people. I think the company has a lot to offer its employees.

Cons – Some disconnect between some departments makes it difficult to get the information we need.

Advice to Senior Management – trust that your employees are trying their hardest in a fragmented market and a bad economy.

Yes, I would recommend this company to a friend

Current Employee – been working at OfficeMax

Pros – Great hours and schedule and the pay was decent

Cons – No chance for growth, very micromanaged, poor benefits,

Advice to Senior Management – Back off let the employees do there job, get rid of all the stats that don't make any sense, take a serious look at benefits there some of the worst I ever had

Yes, I would recommend this company to a friend

Current Employee – been working at OfficeMax part-time for more than 3 years

Pros – The associates are great and friendly
Managers try to work around your schedule for work

Cons – 1. Pay isn't high enough to make me want to stay
2. Some of the customer make you want to lose your minds
3. Tech that we have to use ( cash registers, Impress computer) all out dated and slow which doesn't make our customers happy either
4. Have been teased for 3 years on advancement in the company. I have just given up.
5. Always about sales

Advice to Senior Management – Pay raises
New tech for the stores
To many questions you have to ask the customers, maxperks, godaddy, plcc, mimedia, Paper, then you have to tell them about the survey. becoming very tedious.
Remember every store is different and everything won't work for every store.

No, I would not recommend this company to a friend

Current Employee – been working at OfficeMax full-time for more than a year

Pros – Advancement if you perform well

Cons – Stand on feet all the time, always cutting hours, not paying well for performance

Advice to Senior Management – Higher Pay

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at OfficeMax

Pros – Depends entirely on which store your at but normally very good employees to work with.
Advancement from associate to consultant which really isnt any different is quite easy.

Cons – Store management was incompetent.
Disregarded employees schedules and individual needs.
Definite safety hazards.

No, I would not recommend this company to a friend

Current Employee – been working at OfficeMax part-time for more than 7 years

Pros – Not micromanaged
Free to work on own terms

Cons – Low pay
High turnover
lack of commitment to employees
poor upper management

Advice to Senior Management – Stop looking for interesting promotions or collaborative projects and focus on the actual stores and B2B sales.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at OfficeMax full-time for less than a year

Pros – Work from home 4 days per week - direct to sales calls.
Easy to sell product.
Fun samples to give to customers.

Cons – Manager have little experience in B2B sales.
Internal support is lacking.
Tools outdated.

Advice to Senior Management – Spend some time actually doing the job you are over-seeing. B2B Sales is NOT the same as being an AE or Store manager. Also, devote some time to self study of management, leadership, etc..

No, I would not recommend this company to a friend

Current Employee – been working at OfficeMax full-time for more than a year

Pros – Opportunities abound in technology services. You will be put to good use if you are good with computers.

Management and higher ups do seem genuinely interested in the workings and deeds of store associates.

Company policy is generally very favorable for work-home balance, especially for full time associates.

Cons – Increased focus on MaxAssurance sales, coupled with an imperfect system that often results in other associates getting the credit for another associate's MaxAssurance

Lack of well-trained associates--most stores have subject matter experts who, if they left, would be difficult to replace.

Tech services are done remotely through CtrlCenter; this can cause a headache for associates who want the service done quickly.

Advice to Senior Management – Make sure stores hire a good proportion of floor associates to cashiers.
Don't go crazy on the tech services--some of them seem superfluous.

Yes, I would recommend this company to a friend

Current Employee – been working at OfficeMax full-time for more than 8 years

Pros – If you can conform and follow policies verbatim, your job will be enjoyable and conflict free. Plenty of room for growth.

Cons – Conflicts with management tend to be one sided and there is no work/life balance, though it is allegedly endorsed. Incentives are wishy washy at best, rules often change in the 11th hour.

Advice to Senior Management – Reward those by their actions and efforts to contribute, not those who conform and are machines. Growth comes from free thinking and creativity, be consistent and live the values promoted.

No, I would not recommend this company to a friend