Old Navy

www.oldnavy.com
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Old Navy Reviews

Updated March 3, 2015
Updated March 3, 2015
906 Reviews
3.5
906 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
906 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 103 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 138 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 137 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 34 reviews)

More Highlights

906 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Mostly positive with some store management issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Albany, NY
    Current Employee - Associate in Albany, NY

    I have been working at Old Navy part-time (less than a year)

    Pros

    There are plenty of opportunities for advancement, a team environment, and a fast pace. The store managers are friendly and always willing to help you understand a task.

    Cons

    While it is pleasant to see so many people receive opportunity for advancement, the individuals who sometimes receive them are not qualified. Employees not trained in all aspects of the store work as management and will readily admit they don't know how to do things outside of their field. Most employees only make minimum wage and are only given four hour shifts.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    A slow paced retail experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Niles, OH
    Current Employee - Old Navy Sales Associate in Niles, OH

    I have been working at Old Navy part-time (less than a year)

    Pros

    Flexible schedule and convenient scheduling via computer and online access.

    Cons

    Store isn't doing very well and the sales traffic can be slow. It can be difficult to find tasks to keep busy.

    Advice to ManagementAdvice

    The environment is better now that the general manager has left.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great start in Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Sanford, FL
    Current Employee - Sellebrity in Sanford, FL

    I have been working at Old Navy part-time

    Pros

    I find my coworkers to be happy and upbeat people. My boss is understanding of my schedule with school and always works with me when I have projects come up.

    Cons

    You work pretty much every holiday but you have to expect that going into retail.

    Advice to ManagementAdvice

    I wish that coaches got paid for becoming coaches. What is the point of training someone for more responsibility and then not compensating them for it?

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very laid back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Greensboro, NC
    Current Employee - Old Navy Sales Associate in Greensboro, NC

    I have been working at Old Navy

    Pros

    work/life balance is awesome. Management is really nice and understanding of employee needs.

    Cons

    no cons for me! really good company to work for.

    Advice to ManagementAdvice

    keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Old Navy part-time (more than 3 years)

    Pros

    Relaxed, laid back setting. The strive by management to work hard and accurately is demonstrated in a respected manner. Very fast paced (especially on busy weekends), but it makes work go by quicker.

    Cons

    More monetary incentives would be nice!

    Advice to ManagementAdvice

    Don't hover so much. Employees know what we're doing, and it's a bit annoying when every time I turn around someone seems to be watching.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Buffalo, NY
    Current Employee - Sales Associate in Buffalo, NY

    I have been working at Old Navy part-time (less than a year)

    Pros

    : Great company. take care of there employees.
    : Great Management
    : Awesome coworkers
    : Fun work environment
    : Flexible Schedule
    :Great music
    : Relaxed dress code
    : Excellent Training
    : Room for advancement

    Cons

    : Push Old Navy Cards, but not hard if you ask every customer trust me. There easier to get then what people say.

    Advice to ManagementAdvice

    Keep doing what your doing, awesome job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Working for a genuinely good natured company like Old Navy is awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Phoenix, AZ
    Current Employee - Sales Associate in Phoenix, AZ

    I have been working at Old Navy part-time (more than a year)

    Pros

    Old Navy has always been really good about hiring good managers with great personalities. They also look for really personable people to hire, so that makes working with people there fun! The pay is also phenomenal!

    Cons

    Scheduling conflicts with a student's schedule, the pressure to always hound customers about Old Navy Credit Cards, and miscommunication amongst management.

    Recommends
    Positive Outlook
  9.  

    Exciting time to be with a leading retailer in the value sector.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Richmond, VA
    Current Employee - General Manager in Richmond, VA

    I have been working at Old Navy

    Pros

    Old Navy values the General Manager's work/life balance. We are a results driven organization with an emphasis on leading through our teams. The overall benefits package is solid including leave and 401k.

    Cons

    Being in a results driven organization can bring stress. With the company's right decision to move toward living minimum wage, cuts in resources have us stretched a little thin.

    Advice to ManagementAdvice

    Don't overlook the talent in small stores. Not just for building bench, but ensure the teams of small stores are supported and recognized for their value in the brand.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good culture and environment for retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sellebrity in Houston, TX
    Current Employee - Seasonal Sellebrity in Houston, TX

    I have been working at Old Navy

    Pros

    great work culture, friendly employees, nice managers

    Cons

    scheduling work hours, tiring work

    Advice to ManagementAdvice

    Have a more efficient system of scheduling work and taking days off

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good pay rate but random, inconsistent hours, and have to deal with outrageous customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time (more than 3 years)

    Pros

    Old Navy offers a good pay rate (higher than other retail jobs), an overall easy job (nothing too mentally taxing), and good employee discounts. They are also good at letting employees take their mandatory breaks.

    Cons

    When scheduling, you will have Inconsistent hours (hours are assigned at random), job review is dependent on credit card sign ups, and the customers will have ridiculous and often insane demands that you just have to smile and nod at.

    Advice to ManagementAdvice

    Stop making employees push the credit cards.

    Recommends
    Neutral Outlook
    Approves of CEO

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