Old Navy Reviews

Updated August 28, 2015
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3.5
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Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
327 Ratings

Pros
  • Plus- that you get discount at gap and banana republic (in 103 reviews)

  • Employee discount for all GAP branches was good (in 138 reviews)

Cons
  • Highly pressured to sell credit cards (in 137 reviews)

  • No work life balance 10-17 hr days (in 34 reviews)

More Pros and Cons

1,163 Employee Reviews

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  1. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible schedule. Easy to work around school.

    Cons

    Holiday hours were too long. Inability to take holidays off.


  2. Helpful (1)

    Great Student Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Old Navy part-time (More than a year)

    Pros

    Good pay, friendly environment, Management treat employees to treat occasionally, Very easy and free flowing, flexible hours

    Cons

    When its not busy or store is low on revenue, shifts are reduced or just cut. Fortunately, one is able to pick up shifts easily if coworkers dont want it anymore

    Advice to Management

    More influx of payroll to stores to pay for more workers to be on staff. The Old Navy i work in is pretty popular in my area and very often we're stuck short-handed. NEED MORE HANDS ON DECK!


  3. Mostly a fun experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You get a nice discount on merchandise that is sold in the store and at Gap and Banana Republic. They offer flexible schedules. The management is very nice.

    Cons

    Dealing with annoying customers can get very irritating.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A wonderful job that engages in communication skills and it is also an excellent first time job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sellebrity
    Current Employee - Sellebrity
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Old Navy part-time (Less than a year)

    Pros

    Good discounts throughout the various stores. Great company to work for. Friendly atmosphere from the beginning. A fantastic first time job for nearly anyone.

    Cons

    Weird hours from time to time when scheduled. A few of the systems are somewhat buggy but not too bad.


  6. Old Navy Sellebrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Orland Park, IL
    Current Employee - Sales Associate in Orland Park, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Old Navy (More than a year)

    Pros

    Great company to work for! Treat employees wonderful. You get a yearly assessment which is really helpful. They tell you want you are excelling at and also what you need to work on. Opportunities to move up in the company.

    Cons

    There are cons with every retail job; whether it be other employees or snarky customers.


  7. Helpful (1)

    Best Job Ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sellebrity in Washington, PA
    Current Employee - Sellebrity in Washington, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible scheduling, great management, Awesome place to work during the holidays and great pay!

    Cons

    The Old Navy I work at is at an outdoor mall, so in the winter, business is slow and it is a long walk to the car sometimes.

    Advice to Management

    Keep sales associates up to date with changes in the routine or rules surrounding ONCs and other products in the store.


  8. Stressful, but provides good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Fairview, TX
    Current Employee - Sales Associate in Fairview, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Old Navy part-time (More than a year)

    Pros

    Old Navy gives back to the community through community service, and I love almost all of my coworkers and have developed great friendships! The employee discount is okay at Old Navy, 25%, but there is a 50% discount at Gap, which is very nice if you like their clothes.

    Cons

    Management turnover is incredibly fast; four hour shifts; the products attract a certain type of customer that can be difficult to deal with; stressful weekends when it becomes incredibly busy due to understaffing.

    Advice to Management

    The registers are ancient, it'd be amazing if Old Navy could update the computers and the program's we use because they're always breaking and my managers have had to waste so much time calling support about it.


  9. Helpful (1)

    Loving It (mostly)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sellebrity and Sales Associate in Argyle, TX
    Current Employee - Sellebrity and Sales Associate in Argyle, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Old Navy part-time (Less than a year)

    Pros

    Good work environment, simple but professional dress code, ability to move up, good manager/associate balance, ability to distinguish oneself from other associates

    Cons

    terrible employee website and hotline, leniency on phones/laziness, lack of respect for environment, no email receipt option, no reward for customers reusing bags

    Advice to Management

    Go green! I recommend a five cent discount per bag a customer returns, with a purchase of 10 dollars or more and the ability to email receipts.


  10. Helpful (1)

    Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time

    Pros

    Starting wage is well above minimum wage for GA. I started at $9.20 per hour. The employee discount at GAP Inc stores will great as well. 25% at Old Navy, 50% at GAP and Banana Republic. Flexibility with scheduling. Typical shift is 4 hours.

    Cons

    As with all retail, they will cut your hours if business is slow.


  11. I love Oldnavy

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Old Navy part-time (Less than a year)

    Pros

    Flexible hours, Polite, good pay for college student

    Cons

    no paid time off for part timers,

    Advice to Management

    should have some train new employees



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