Old Navy
3.1 of 5 1,080 reviews
www.oldnavy.com San Francisco, CA 1000 to 5000 Employees

Old Navy Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.1 1,080 reviews

                             

81% Approve of the CEO

Old Navy President & CEO Gap, Inc. Glenn K. Murphy

Glenn K. Murphy

(224 ratings)

58% of employees recommend this company to a friend
618 Employee Reviews Back to all reviews
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Great Experience

Anonymous Employee (Current Employee)

I have been working at Old Navy

ProsAtmosphere is great within the store

ConsUpper management not connected to the retail floor

Yes, I would recommend this company to a friend

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Fun environment, friendly co-workers, great discounts.

Sales Associate (Current Employee)

I have been working at Old Navy part-time for less than a year

ProsThere's a few things that I really like working for my particular store: my co-workers, the positivity and coaching of my managers, and the positive vibes of the environment. The employee discount ain't half bad either. Pretty much everyone that I work with is pleasant and willing to help whenever I need. I really appreciate the feeling of being on a team when I clock in, knowing that we are all there to ensure that our store is it's absolute best. My managers are alway there to coach me through sales and how I can improve as a sales associate. And despite mistakes I've never been scolded for confusion of hours or messing up a transaction due to my ignorance of the POS system.

ConsI'm 25, and although I do appreciate the fun and enthusiasm of the environment, there have been times when I feel that managers try to make things a little too fun, almost like a camp-like activity. For example, there was a time when a manager looked at me smiled and was like "how fast do you think you can fold this entire section of women's?" I appreciate the attitude, but most times I'm fine with just being given a specific task with a specific time frame.

Advice to Senior ManagementKeep up the good work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Favorite

Sales Associate (Current Employee)
Nashville, TN

I have been working at Old Navy part-time for more than 3 years

ProsI love how at ease I can feel at my job at Old Navy. I am never on edge about doing things wrong or getting fired. My supervisors and management team were there to coach and help out with learning experiences.

Conshard to move up within the company, it can be easy to be overlooked if you are not on top of somebody pushing for the job you want

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The way a business should run

Sellebrity (Current Employee)
Westminster, CA

I have been working at Old Navy part-time for more than a year

ProsOld Navy is very professional and everyone follows the rules. The employees are always excited and very fun to work with. And there's always motivation to work hard and give great customer service.

ConsThe only con I can think of is the lack of hours, but it is the slow season and it is going to pick back up closer to summer in a month or so.

Advice to Senior ManagementKeep up the good work! This company is great and a lot of fun! I actually WANT to come to work :)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun, but horrible pay

Anonymous Employee (Current Employee)

I have been working at Old Navy

ProsFamily environment, if your looking for a fun part time job you should apply.

ConsYou could work your but off but you're still only going to be paid the least amount of money. I have co-workers that have worked there for 3 years plus and still make minimum wage.

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Great company.

Cashier (Current Employee)
Farmington Hills, MI

I have been working at Old Navy part-time for more than a year

ProsDecent pay, nice, friendly environment.

ConsNot a lot of growth

Advice to Senior ManagementGet more diverse.

Yes, I would recommend this company to a friend

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I love working for Old Navy, Gapinc. is a great company to work for.

Sales Associate (Current Employee)
Paramus, NJ

I have been working at Old Navy part-time for more than a year

ProsThe managers and employees are very casual and allowed to express themselves. Old Navy does not discriminate at all and the staff is very diverse. They give good hours and are very organized. You meet with a manager at the beginning of your shift and they go over sales with you as well as how many Old Navy Cards we still need. They tell you what department you are in and you get to work. You get great discounts at Gap, Banana, and Old Navy.

ConsIt is hard to be promoted, there are team leaders which is more or less a key holder. Those people work the most hours and have been with the company for a long time, they most likely are going to continue to stay with the company and keep their position.

Advice to Senior ManagementThere should be a solid raise every year with the company, if it is understood that there was a 25 cent raise every year for example it would definitely be an incentive for employees to stay with the company.

Yes, I would recommend this company to a friend

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It was great for a first job

Customer Service Associate (Current Employee)
Tustin, CA

I have been working at Old Navy part-time for more than 3 years

Prosgood employees discount at gap and banana republic
get free promotional shirts
good environment

Consduring holiday time, hours can be long. I stayed at the store till 3am once.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great because of Customers

Sales Associate/Cash Handler (Current Employee)
Orlando, FL

I have been working at Old Navy part-time for more than a year

ProsThe company does care about it's employees and they'll recognize you when you do something noticeable. They also do not discriminate against anyone which i think is a major positive. I really enjoy making each customer happy.

ConsThey are always pushing for you to get Old Navy Cards (credit cards) and management like to gossip about everyone

Advice to Senior ManagementManagers need to stop talking about each other and other employees all the time

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's a fun, high energy place, but it has it's downsides.

Old Navy Sales Associate (Current Employee)
Roseville, MN

I have been working at Old Navy part-time for more than a year

ProsI have so much fun with my co-workers. It all depends on the place that you work at and your leadership team there. From my experience, they don't try to micromanage you and they actually do the same level of work as you do such as running the fitting room or cashiering. They're also very accommodating to your school schedule, if you have another job, volunteer, etc.

ConsThe problem with working here is the pay. They pay very little, they hire many workers at a time and give them each about 8-15 hours a week. A lot of people quit because it isn't a livable wage. However, if you do your job and stick with it, you can be promoted to a manager position pretty fast.

Advice to Senior ManagementGive people enough hours and a high enough wage to pay their bills.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Old Navy reviews and ratings — including employee satisfaction and approval rating for Old Navy CEO Glenn K. Murphy. All 618 reviews posted anonymously by Old Navy employees.