Old Navy Reviews

Updated August 26, 2014
Updated August 26, 2014
1,298 Reviews

3.3
1,298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
310 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 90 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 120 reviews)


Cons
  • you will only become a cashier if you get customers to open old navy credit cards (in 123 reviews)

  • They don't offer any unpaid time off or paid benefits to part time employees (in 60 reviews)

More Highlights

728 Employee Reviews Back to all reviews

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  1.  

    Lots of things to do in marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Opelika, AL
    Current Employee - Sales Associate in Opelika, AL

    I have been working at Old Navy part-time for more than a year

    Pros

    Flexible schedules, friendly coworkers, fun environment. I love that you're not always doing the same thing everyday. They always switch it up so you don't get burnt out on something. Lots of things to learn in marketing/retail that you wouldn't realize.

    Cons

    I feel like the sales associates don't get enough credit for their hard work. Having to sale Old Navy cards to every customer, is awful! Always some new promotion to memorize. Rude customers.

    Advice to ManagementAdvice

    Pros: Love that they are very caring about personal schedules, and trying their best to give you the days off you want/need. They are very caring towards their employees personal lives, situations. Super friendly, and usually easy to talk too.

    Cons: They don't give their sales associates enough credit, and tend to run over people with a good work ethic. They can be a little harsh sometimes when leadership comes into play. They expect you to be P.E.R.F.E.C.T. They need to realize when someone is doing the absolute best they can, but sometimes make mistakes, to be happy about it. Rather then scrutinize them to be better, or quicker. Because, they will never, ever, ever find a perfect person for the positions. So, be happy when you know you have a hard worker who is giving all they've got to a great job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Old navy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    I enjoyed working there was there for 3 years

    Cons

    They keep changing the discounts for the employees

    Advice to ManagementAdvice

    Keep original discounts for employees

  3.  

    Business Model is very promising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cash Handler  in  Tempe, AZ
    Current Employee - Sales Associate/Cash Handler in Tempe, AZ

    I have been working at Old Navy part-time for more than a year

    Pros

    I continue to work here because they treat employees like a family on a store level
    They are very reasonable with availability

    Cons

    A huge con is that the 2014 raises did not include merits on top of them. Meaning as my position as a cash handler I did not get a raise on top other associates $9 raises.

    Advice to ManagementAdvice

    Associates who have a higher position should be compensated for their level of employment. Including Cash handlers.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great Place to work Part-time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Associate  in  Dunwoody, GA
    Current Employee - Cashier/Sales Associate in Dunwoody, GA

    I have been working at Old Navy part-time for more than a year

    Pros

    Management is great and will always help you. Does not pay minimum wage.

    Cons

    Customer complaints. Hard to move up as a part time associate.

    Advice to ManagementAdvice

    Better training for new employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD

    I have been working at Old Navy part-time for more than 5 years

    Pros

    I love working for Old Navy. It has been a great job while in college. Super flexible with my hours, and the discount at Banana Republic and GAP is reason alone to stay. Only work when I am home from school. Company has a great culture for minorities.

    Cons

    Reasonably high turn-over. Extremely repetitive work. Company pushes credit card sign up on customers over customer service. Must be able to work with immature employees as well as rude customers.

    Advice to ManagementAdvice

    Do more for those who have had consistent quality work for many years. I have been a dedicated employee and am treated no better than the new hires which end up getting fired anyway. Also the new hires shouldn't make the same amount as those who have worked for many years since we all got bumped up to $9. Our raises over the years should have been added to the $9.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Overall I have loved working for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity  in  Tyler, TX
    Current Employee - Sellebrity in Tyler, TX

    I have been working at Old Navy part-time for more than a year

    Pros

    Pros are good management, the recent company wide pay increase has been nice, promotions from within, extremely flexible scheduling, great coworkers.

    Cons

    cons are the pushing of old navy cards which have a ridiculously high interest rate. also with the company wide pay increase people who have been working for the company for 6 months are making the same pay as people who have been working there for several years. Sometimes the hours suck. I normally get 4 or 5 shifts a week but there are times when i've only gotten 1 shift.

    Advice to ManagementAdvice

    Be more understanding about old navy cards. credit cards suck.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    okay I guess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Specialist  in  Fort Worth, TX
    Current Employee - Merchandising Specialist in Fort Worth, TX

    I have been working at Old Navy part-time for more than a year

    Pros

    discount
    employees
    dress code
    customers
    hours and the company really has a open mind to culture

    Cons

    commumication between management
    no benefits
    self training
    no help
    problems with other people never gets resolved

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Overworked, Underpaid, Terrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Kissimmee, FL
    Current Employee - Retail Sales Associate in Kissimmee, FL

    I have been working at Old Navy part-time for less than a year

    Pros

    Management and coworkers were fantastic. Everyone was friendly and helpful . Stood on top of breaks because I was under 18 at the time.

    Cons

    Minimum wage. Not paid enough for the amount of work. I was responsible for boys, girls, baby boys & baby girls. Very unfair considering there were 3 people working other departments. I was scheduled for every single holiday although it was supposed to be a rotating schedule. Very long shifts and always stuck an additional 3 hours than scheduled. Customers were rude and careless. They'd take things right out of your hand and then toss it when they decided they didn't want it. Never watched their kids so I was constantly getting balls kicked at me. Teenagers were forever trying to steal from the store.

    Advice to ManagementAdvice

    Pay your employees more and they won't leave so often.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Low Pay, Mediocre Leadership

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Old Navy part-time for more than 8 years

    Pros

    Very flexible with availability. Perfect side job for college students. Easy to learn all the various aspects, good experience to put on a resume. Possible to slowly move up if you're interested. Great coworkers.

    Cons

    Lots of amateur leaders, impossible to move up while going to school, no real opportunities for college graduates who have been with them for a long time to move up quicker. Awful pay until you become an assistant or store manager. Lets be honest, its retail.

    Advice to ManagementAdvice

    Give opportunities for long term employees coming out of college to move up faster, or they will DEFINITELY leave your company. You're losing a lot of talent this way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Stock/Logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock  in  Manhattan Beach, CA
    Current Employee - Stock in Manhattan Beach, CA

    I have been working at Old Navy part-time for more than a year

    Pros

    Product Discounts, Promotions, Hours, Office Culture

    Cons

    Management, Work-Life Balance, Compensation, Career Advancement, Benefits

    Advice to ManagementAdvice

    Properly communicating to employees will produce greater and more efficient results.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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