Old Navy

  www.oldnavy.com
  www.oldnavy.com

Old Navy Reviews

Updated November 19, 2014
Updated November 19, 2014
1,445 Reviews
3.3
1,445 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
361 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 99 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 133 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 133 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 31 reviews)

More Highlights

144 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ehhhh..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate in Brooklyn, NY
    Former Employee - Old Navy Sales Associate in Brooklyn, NY

    I worked at Old Navy part-time (less than an year)

    Pros

    Great discount..
    ( I have to enter more than five words.. So here you go. )

    Cons

    I applied for full time and they put me in for seasonal.
    I told them my availability was for a specific time and they didn't respect that.
    The hours I would work in a day at some other place they would give me for the week.
    They hire too much people and don't have enough hours for anybody.
    15 minute breaks !
    They expect you to knock out the whole store in two seconds and fold great.

    Advice to ManagementAdvice

    Your employees work hard, extend the break, and raise the pay and hours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shipment in Atlanta, GA
    Former Employee - Shipment in Atlanta, GA

    I worked at Old Navy part-time (less than an year)

    Pros

    The people you work with are charaters

    Cons

    Management was horrible at the store I was at

    Advice to ManagementAdvice

    Make sure you do background checks on all who are employed there b/c I was sexually harassed by a manager at the store u was at

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Pushing credit cards when you know it's a disadvantage to the customer is poor customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in South Newington, NH
    Current Employee - Old Navy Sales Associate in South Newington, NH

    I have been working at Old Navy part-time (less than an year)

    Pros

    Employee discounts during sales are awesome.

    Cons

    Nothing matters (customer service, recovery, etc.) if you are not selling enough credit cards. Selling credit cards to customers when you know Old Navy is robbing them with the rates they offer leaves you with a horrible feeling at the end of the day.

    Advice to ManagementAdvice

    Stop disciplining (talking too) the employees who are actually doing a good job (i.e. customer service/recovery) just because they are not selling enough credit cards.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Part time only, no benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Old Navy part-time (more than an year)

    Pros

    Fun environment if you're a teenager.

    Cons

    Management treats older employees poorly, hours get cut with no warning, no full time positions offered, no benefits for part time, unreasonable expectations for performance. I was personally told I could not work for Target part time over the holidays unless I quit. At the time I was being supplemented by unemployment and Old Navy was only giving me 8 hours a week. They stopped scheduling me and the managers would never return my calls. The store manager took a lot of vacations and was never in when I came by. I found a full time job somewhere else so stopped bothering.

    Advice to ManagementAdvice

    Your stores look awful because there's no sense of ownership. Part time workers will only care part time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sellebrity in South Portland, ME
    Former Employee - Seasonal Sellebrity in South Portland, ME

    I worked at Old Navy part-time (less than an year)

    Pros

    Pay is $9.00/hr and they give generous breaks. Fun to work with customers

    Cons

    Scheduling is so unpredictable it's impossibel to have a personal life. They email your schedule to you and they give you hours That you can't work due to availability and then get angry about you trying to get people to cover shifts all the time.

    They treated me terribly because I apparently wouldn't work hard enough and they didn't see any potential in me and the way they fired me was over phone and said "I think it's in the best intrest of both parties"

    When I worked there they gave me my "30 day review" only after 2 weeks and basically told me I'm terrible at my job and I need to step up or else they'll Fire me. Now hear me out- I was working my butt off there and often was picking up after the other employees that have been there for years, so then after my review I would end up overworking myself to the point where I'd be so physically exhausted from 10 hour shifts every day.

    This job ruined my view of old navy. I thought this company was amazing, but I would never ever reccomend this job to anyone. The managers don't do any real work, they just walk around critiquing every employee. They really take a toll on your self confidence.

    Advice to ManagementAdvice

    Actually train employees, they simply explain things then leave you alone. Teach people to be a cashier sooner because I didn't learn until 3 weeks later.
    Managers are pampered and need to really do work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    LIARS!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate in Watchung, NJ
    Former Employee - Old Navy Sales Associate in Watchung, NJ

    I worked at Old Navy part-time (less than an year)

    Pros

    They offer you discounts at all Gap Inc stores

    Cons

    You don't get any hours.
    No one is full time.

    Advice to ManagementAdvice

    Don't offer people hours you can't actually provide!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Love Turned Lack Luster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in West Des Moines, IA
    Former Employee - Sales Associate in West Des Moines, IA

    I worked at Old Navy part-time (more than 3 years)

    Pros

    Fun People to work with, built lasting relationships

    Cons

    Management is awful. Horrible Pay, Hard to move up.

    Advice to ManagementAdvice

    My advice would be to stop being so gossipy and focus on the talent and hard work going into the store.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Aweful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Woodstock, GA
    Former Employee - Associate in Woodstock, GA

    I worked at Old Navy part-time (more than 5 years)

    Pros

    They actually have good deals,so exploit them. Coupons are a must and as many as possible cause they will do what they can to accommodate you.

    Cons

    The service is aweful, but if you complain enough especially to, Laura Sahlberg, they will accommodate everything you can wish even bullcrap coupons. Make sure you talk to anyone named Laura, they will make sure you have a great time.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Never again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Fairbanks, AK
    Current Employee - Sellebrity in Fairbanks, AK

    I have been working at Old Navy part-time (less than an year)

    Pros

    The discount is probably the only pro to working here

    Cons

    Lots of favoritism, very unprofessional always drama. Not very flexible with schedules they complain if you have to change something in your schedule. Overall horrible place to work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Say what you mean & mean what you say!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser
    Former Employee - Merchandiser

    I worked at Old Navy part-time

    Pros

    I had really great coworkers. It was great experience working as a merchandiser for a well established brand. Employee discounts were good.

    Cons

    Said they were gonna give me more hours than they did. Told me I was being considered for a team leader position when hired but never was. Said they were really excited to have someone with merchandising experience as well as a merchandising degree and would utilize that. I ended up working only 2 shifts a week the entire time I worked there. Was only paid $9 a hour although they new that I was getting paid $12 at my previous job and led me to believe that they were gonna pay me $10. I received my schedule via email & almost every other week they would make changes to it the day before the shift & when I had conflict b/c I had scheduled my week according to the schedule they emailed me they were irritated and and completely not understanding of my situation. The merchandising manager was impossible to please and was condescending and disrespectful to "new" employees but treated the employees that had been there a while totally different. She would laugh and chit chat with them and they never did any wrong. In fact after working there a couple of months 1 or 2 of the other employees started to speak to me in the same condescending and disrespectful way that my manager did. In the end it was an extremely negative workplace to work in. So much so that it effected my attitude negatively outside of work and at my other job. So I resigned.

    Advice to ManagementAdvice

    You can't get a positive outcome with constant negative feedback and attitude. If your not getting the results you want it's your job to decide on another plan of action to better achieve your desired results. Constantly reprimanding and putting down employees yet offering no solution to the problem is counter productive. Say what you mean and mean what you say. Talk is cheap unless you follow through with action.

    Doesn't Recommend
    No opinion of CEO

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