Old Navy

www.oldnavy.com

Old Navy Reviews

Updated January 25, 2015
Updated January 25, 2015
1,555 Reviews
3.4
1,555 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
400 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 103 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 138 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 137 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 34 reviews)

More Highlights

153 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    HORRIBLE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Associate in San Francisco, CA
    Former Employee - Logistics Associate in San Francisco, CA

    I worked at Old Navy part-time (more than 8 years)

    Pros

    No pros you start off part time stay that way until you become a manager

    Cons

    All cons n benefits at all. You start part-time and v stay that way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Shady upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service and Training Manager
    Current Employee - Service and Training Manager

    I have been working at Old Navy full-time (more than a year)

    Pros

    Great discount at Gap and Banana Republic. Benefits are great. Its retail, no matter what he name is outside its all the same

    Cons

    If upper management wants you out they will dig for THE SMALLEST thing to get you fired. Communication is awful. Goals are pulled out of the air. When traffic is down 30% because of renovations how are Credit card goals up 30% from LY? Less people to work with doesn't always equal a higher rate of cards. Pressuring people to open up cards or to hurt their credit line just so upper management can stay off our backs is a little much. its actually NOT that great of a card

    Advice to ManagementAdvice

    work life balance is non existent. I couldn't plan anything with my family. Schedule was never up in time and if it was done early, it was always changing and my plans had to be changed. A schedule should be made 2-3 weeks in advanced. If you're a store manager and you don't know your forecast for your month (or at least 2 weeks of it) you shouldn't be the store manager. Nevermind not working here in the future with any of their companies, not going to shop for their clothes

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Old Navy Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Long Beach, CA
    Current Employee - Old Navy Sales Associate in Long Beach, CA

    I have been working at Old Navy

    Pros

    Flexible Schedules
    Sometimes they have good music on.

    Cons

    Yearly raise is nonexistent
    No benefits
    Hours are few and in between
    No room for moving up the ladder.

    Advice to ManagementAdvice

    Give more hours/money to those that actually work hard.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Low pay, disorganized, unhappy managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Commack, NY
    Former Employee - Sales Associate/Cashier in Commack, NY

    I worked at Old Navy part-time (more than 3 years)

    Pros

    If you wanted to slack off and do nothing, not caring that it was at the expense of others that had to pick up the slack, you could.

    At least for me, I started above minimum wage.

    They took all college employees back when we came home from break to work during that short time period such as Thanksgiving and Winter breaks. Even Spring Break so if that applies to your situation I'd give it a shot. That is hard to find and it is better than nothing. That is why I stayed despite being unhappy.

    Cons

    There are a few different managers that you report to and all of them will tell you something different. I was finishing college in my twenties but most of the employees were in high school and just didn't care. I didn't get recognition for anything I did which was pretty much direct everyone in order to get out on time. Speaking of time, they would often call an hour before our shift and tell us they didn't need us or that we needed to go home early. Managers were sometimes younger than me and played favorites, also doing the exact things they asked us not to do. I was cheated out of a raise which only came around once a year, usually only 10-20 cents. One guy started at more than I did when it was his first job, while I'd never been without a job since age twelve. I really could go on and on.

    Advice to ManagementAdvice

    Base the business model off of Gap. Same company, entirely different world (I work there now).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Hired but not really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sellebrity in Brea, CA
    Former Employee - Seasonal Sellebrity in Brea, CA

    I worked at Old Navy

    Pros

    -25% discount
    -schedule emailed to you

    Cons

    -orientation is reading out of a book for 6 hours (on floor for about 2 hours while still reading out of a book)
    -seasonal employment was from early November to early January in which i only worked twice
    -tried to contact management multiple times to talk about scheduling would not return calls or emails
    -told that i was "never promised any hours"

    Advice to ManagementAdvice

    Do not hire people for season and have them go through a lengthy orientation to only work a few days in two months. This is not only extremely frustrating for the employee but can cause them to lose other work opportunities based on their belief that they will be working for you. Especially prior to Christmas when this can cause financial hardships and depression for people seeking employment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good Company/Coworkers...Very Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sellebrity in New York, NY
    Former Employee - Sellebrity in New York, NY

    I worked at Old Navy

    Pros

    Coworkers were nice and supportive.
    Always an ability to be promoted.

    Cons

    Store manager highly disrespectful--barks orders all day. Almost every sentence that came out of the manager's mouth was a harsh command that was widely accepted as very rude! The atmosphere was always cheery, happy, and we could do better customer service until store manager showed up. Then, all the leaders became tense (not mean), but tense. You could tell they were all afraid of being yelled at (which was inevitable for most) or losing their job.

    Advice to ManagementAdvice

    Calm down. Everything will be alright. You can get your point across without being so disrespectful. Management seems to think the store's success is all because of the customers...that is not true. It is highly successful because of the work of their employees. When employees are calm and happy, they promote their store and sales proudly. They are able and willing to service customers because they want to be there. If there is always tension when the manager enters, then clearly, no one is working to the best of their ability to service the customers. They are working to not be yelled at or fired. They have no pride in what they do because their managers have no respect for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Highly dissatisfied with the work environment and management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Brunswick, GA
    Current Employee - Sales Associate in Brunswick, GA

    I have been working at Old Navy part-time (less than a year)

    Pros

    Good employee discount and large amount of holiday hours.

    Cons

    Lack of training, incredibly short shifts, poor management, short breaks, unfriendly and degrading work environment, lack of communication of what is expected of you, very low pay, and always understaffed.

    Advice to ManagementAdvice

    Hire sales leads, assistant managers, and store managers more efficiently. Those who run the store should be held accountable to follow the company code of conduct and treat their sales associates with dignity and respect.

    Doesn't Recommend
    Negative Outlook
  9.  

    it's only about the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Hammond, IN
    Current Employee - Old Navy Sales Associate in Hammond, IN

    I have been working at Old Navy part-time (more than 10 years)

    Pros

    I'm still looking for the pro's

    Cons

    Money drives this company, they talk a big game, but they don't practice what they preach, to many experienced management people have left, they don't care about their employees, pay for new employees is crap

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    boo this place is trash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy part-time

    Pros

    they give you american currency

    Cons

    pretty much everything that happens

    Advice to ManagementAdvice

    don't suck

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    Making good friends, learning a lot of new things and gaining experience

    Cons

    Store manager does not try to work with your availability, plays favoritism, expects too much from you when you know your limitations to working there.

    Advice to ManagementAdvice

    Try to understand that people have a life outside the store and that they might have another job, communicate and work with the people want to work there. Also to stop the favoritism, that is unprofessional.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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