Old Navy

  www.oldnavy.com
  www.oldnavy.com

Old Navy Reviews

Updated December 17, 2014
Updated December 17, 2014
1,483 Reviews
3.4
1,483 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
375 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 103 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 138 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 137 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 34 reviews)

More Highlights

474 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great starter job. Flexible hours perfect for students. I will be back next year to work part time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Austin, TX
    Current Employee - Sales in Austin, TX

    I have been working at Old Navy part-time (less than an year)

    Pros

    flexibility, good hours, team atmosphere

    Cons

    Low pay for part time people. Students have books to buy!

    Advice to ManagementAdvice

    I have no advice to management. They seem to know what they are doing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall a great first job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Monroe, LA
    Former Employee - Sales Associate in Monroe, LA

    I worked at Old Navy part-time (more than an year)

    Pros

    The employee discounts were the best! The managers at my store were amazing and caring. The other employees treated me like family.

    Cons

    Long hours for minimum wage. Sometimes there are horribly rude customers who you have to placate simply because they have "the customer is always right" mindset.

    Advice to ManagementAdvice

    Better pay would keep sales associates for longer since most of the employees I started with had left by the time I changed jobs.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Decent for a part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX

    I have been working at Old Navy part-time (more than 5 years)

    Pros

    -They are very flexible with hours.
    -Tends to be a fairly positive work environment
    -Let's be honest....it's a pretty easy job,customer service,and keeping clothes organized and tidy.
    - Decent discount

    Cons

    -No paid time off or sick day pay
    - There is little training for new associates
    -Pay for associates who have been there for a long time is not good. I have almost 8 yrs. with the company and make about 1.50 more than some new hires due to them capping a part time associates pay at a certain point.
    -Management has a high turnover rate.I think it is due to lack of training and stress of the position. This leads to situations where I know more than some of the managers and have to bite my tongue a LOT.

    Advice to ManagementAdvice

    -Value your long time associates more
    -Get on the same page and communicate with each other

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    a little better then most retail job s

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Seattle, WA
    Current Employee - Sales Associate in Seattle, WA

    I have been working at Old Navy part-time (more than an year)

    Pros

    good partime job! Especially when in school. As long as you can request it off a a week in advance you can almost always get it off. Very good employee discounts.

    Cons

    Tedious lots of folding,your clients have no respect majority of them a rude, old navy credit cards and e-mail capture is painful. I would enjoy being a cashier if I didn't have to talk constantly about the card and getting their e-mails. almost no hours in the slow months january-march, Hours are scheduled based on favoritism as long as you do a good job and are liked you will get hours, the raises are a joke! Most of the people working there have lower or same salary then the new sales associate starting out there.

    Advice to ManagementAdvice

    Review the salary structure you should reward based on merit! It doesn't make sense that some of the brand new employees get $10 per hour and the have no experience while there are people who have been with the company for 1 year still getting paid 9.50!!!!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Overall Gap Inc, is not a bad company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Old Navy

    Pros

    Plenty of vacation time as management Insurance is good. Good work life balance if in an hourly management position. Exempt management is still a little better balance than some other retailers.

    Cons

    Managing with upper field management knowing little about day to day operations within a store. Their expectations do not line up with labor budget and are always changing direction from one day to the next. And you have to hope too have a team that is flexible in availability to change there life around to accommodate the change of sale sets and truck process from one day to another.

    Advice to ManagementAdvice

    Don't make plans one week and next week change them. Analyze your business ahead of time and be confident in your decision when relaying the message down the pipeline.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Fun but painful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity
    Current Employee - Sellebrity

    I have been working at Old Navy part-time (less than an year)

    Pros

    Awesome coworkers and managers, good employee discount.

    Cons

    Walking on a concrete floor for 8 hours, and not being allowed to wear sneakers (in the dress code).

    Advice to ManagementAdvice

    We need to get corporate to allow gym shoes in the dress code.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service and Training Manager in Kansas City, MO
    Current Employee - Service and Training Manager in Kansas City, MO

    I have been working at Old Navy

    Pros

    Fair compensation, Flexible scheduling, opportunities for advancement (within a large sized market).

    Cons

    Unreliable coworkers, lots of ideas from above that don't play out well in the real world.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Hard work with competitive pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lexington, KY
    Former Employee - Sales Associate in Lexington, KY

    I worked at Old Navy part-time (more than an year)

    Pros

    They are a large retail company under GAP, so the discounts are awesome.
    They pay competitive wages compared to other companies.
    The online portal is helpful and makes it easy to move up in the company.
    There are several managing and assistant managing positions for each store.

    Cons

    Very hard work and long hours on your feet.
    Working on those concrete floors for over a year gave me knee issues.
    Can be a little disheartening when you fold clothes perfectly and they're messy again in 5 minutes because someone needed the size that was at the bottom.

    Recommends
    Neutral Outlook
  10.  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Gulfport, MS
    Former Employee - Sales Associate in Gulfport, MS

    I worked at Old Navy full-time (more than an year)

    Pros

    Good working environment and good working culture.

    Cons

    Retail positions in general are just difficult.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    love the people I work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Old Navy

    Pros

    great managers , good employee discounts , theyre really big on pushing their credit cards on people.

    Cons

    pay could be better considering all of the work you do. training is a little lacking most of everything I have to figure out myself

    Advice to ManagementAdvice

    stop pushing the onc on people , and properly compensate employees

    Recommends
    No opinion of CEO

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