Old Navy Reviews

Updated March 30, 2015
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4.0
545 Reviews
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Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
451 Ratings

545 Employee Reviews

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  1. 3 years with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Chicago, IL
    Current Employee - Sales Associate/Cashier in Chicago, IL

    I have been working at Old Navy part-time (more than 3 years)

    Pros

    Flexible work schedule and shift switches allowed, fun environment, friendly staff, time and a half holidays

    Cons

    Short hours in the winter and other slow times, open 363 days a year, christmas time gets crazy and always working thanksgiving.

    Advice to ManagementAdvice

    Black friday should start later, schedule better so everywhere is covered and make it less stressful for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  2. It's fun sometimes, talking to people and doing register but doing fitting room and working on "GoBacks" sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Orlando, FL
    Current Employee - Sellebrity in Orlando, FL

    I have been working at Old Navy part-time (less than a year)

    Pros

    Starbucks gift card for signing an old navy card. 25% discount . Being on register is helps the day go by faster.

    Cons

    Too much folding, fitting room clothing to put back gets pulled up really fast and you can't leave night shift til it's done.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 years in the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Philadelphia, PA
    Current Employee - Old Navy Sales Associate in Philadelphia, PA

    I have been working at Old Navy part-time (more than 3 years)

    Pros

    There are opportunities to move up within the company.

    Cons

    Must have a flexible schedule to get steady hours.
    Terrible annual raises.

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. It was fun

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy

    Pros

    People were very nice and inviting

    Cons

    Hard work, expects a lot out of you

  6. Perfect for students!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Old Navy part-time (more than a year)

    Pros

    Great part-time hours for associates being generally about 5hr shifts.
    Very flexible work schedules.
    Chance to win small rewards for meeting or exceeding goals individually and as a team.
    Chance to work in each area of the store.

    Cons

    Only part-time for associates.
    You aren't allowed to count your own cash drawer.
    Working during the day on thanksgiving.
    Hours are cut often.

    Advice to ManagementAdvice

    My store specifically has a lot of managers, so associates end up confused with 5 different voices directing them within such a short shift. Communication between managers could be improved to make it less confusing and more concise.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Enjoyable, long days, stressful bosses, lack of communication, customer service, LOTS OF CLEANING AND FOLDING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Selebrity Then Merchandising Specialist
    Former Employee - Selebrity Then Merchandising Specialist

    I worked at Old Navy

    Pros

    For part-time: Paid 15 min breaks and non-paid lunch either 30 min or an hour depending on your work day. Shouldn't (not can't) work you more than 7 days in a row or over 40 hrs a week. Paid lunch if you work over-night.

    For Full-Time: Paid 15, non paid hour lunch, Paid holiday hours, over time,

    Cons

    Lots and lots of folding and cleaning. It eventually hurts your back from leaning over for so long on the folding carts. I HATE working the Fitting Room, it is a nightmare. People are mean and they pee in clothes or leave them inside out just to be mean. I don't want to touch the crotch of anything anyone tried on. GROSS. Lack of communication. UGH. I worked in 2 different stores and they both had this problem.

    Advice to ManagementAdvice

    Please keep communication, communicating is key! Keep your roles. Don't jump from role to role. If your SiTM stay that, if your OP's, stay there.

    Recommends
    Positive Outlook
  8. Sales Lead (CSL)

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy

    Pros

    Fun environment
    great discount
    Flexible hours for students
    Good opportunities for motivated employees
    High Energy keeps things from getting boring
    great team environment

    Cons

    retail holidays!!!
    Limited full time positions
    Low starting wages
    Bllack out days for time off (standard in most retail positions)

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great Business Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Specialist
    Current Employee - Pricing Specialist

    I have been working at Old Navy full-time (more than 3 years)

    Pros

    Flexible schedule, employee discount across all Gap Inc. brands, fun and ever-changing workplace. Easy to move up, though not always without having to move locations.

    Cons

    The classic retail cons: low pay, long and unpredictable hours (early mornings and late nights), working through the holidays. Work/life balance is very difficult to achieve. Business needs drive everything. Sometimes difficult to manage young employees who don't quite understand the responsibility a job requires.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Old navy sales associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    Good management, flexibility, getting to wear my own clothes to work

    Cons

    Low pay, dealing with unkind customers

  11. Sellebrity / Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in San Antonio, TX
    Current Employee - Sellebrity in San Antonio, TX

    I have been working at Old Navy part-time (more than a year)

    Pros

    Hip, fun, and relaxed environment. Flexible hours and employee discounts. Gap Inc. will start raise the hourly pay rate to $10 this coming summer. A good stepping stone for gaining retail experience for other higher paying jobs in retail. A good place to sharpen soft skills and learn customer service.

    Cons

    Lack of commission when signing up customers for the Old Navy credit card (Dillards gives employees $0.25 per card but it is better than none), lack of full-time, and employee benefits. Getting the amount of desired hours is very competitive because you have to work hard and be good. Cash handlers do not get a pay increase.

    Advice to ManagementAdvice

    Managers sometimes favor other employees and give them more hours.

    Recommends
    Positive Outlook
    Approves of CEO

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