Old Navy Reviews

Updated October 17, 2014
Updated October 17, 2014
1,382 Reviews
3.3
1,382 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
340 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 98 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 130 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 131 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 31 reviews)

More Highlights

153 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    As a part of GAP Inc; Old Navy is an overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI

    I have been working at Old Navy full-time (more than 10 years)

    Pros

    Great benefits, flexible schedule, room for internal advancent.

    Cons

    Constantly migrating job descriptions, job titles and areas of responsibility. Very bad work/life balance.

    Advice to ManagementAdvice

    Old Navy is great for families to shop, but not to work.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    great experience and friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate in Brooklyn, NY
    Former Employee - Cashier/Sales Associate in Brooklyn, NY

    I worked at Old Navy part-time (more than 3 years)

    Pros

    great staff and management....fun place to work

    Cons

    holiday time is very busy

    Advice to ManagementAdvice

    keep encouraging employees

    Recommends
    Positive Outlook
  3.  

    My experience was horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facilitator in Raleigh, NC
    Former Employee - Facilitator in Raleigh, NC

    I worked at Old Navy part-time (less than an year)

    Pros

    Pay, fast pace, nothing else

    Cons

    Not enough hours, changing schedule, rude employees, harassment, ect.

    Advice to ManagementAdvice

    Make sure to sell those cards because that's all they care about.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    costumer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time (more than 5 years)

    Pros

    They are very flexible and willing to work with you. I am a college student and Gap inc allows me to transfer back and forth between states. There are no real promotions unless you want to be in a leadership position.

    Cons

    You are required to work black Friday. The holiday season can be very stressful but it is part of retail. I have worked for gap inc for 5 years and feel as if they have provided sufficient training for all the positions that my job requires.

    Advice to ManagementAdvice

    There is lots of favoritism at both of the stores I work at which bogs down the employee atmosphere.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Wheeling, WV
    Current Employee - Old Navy Sales Associate in Wheeling, WV

    I have been working at Old Navy part-time (more than an year)

    Pros

    Great people to work with, lead back, very family like. Willing to work around school or other jobs.

    Cons

    Most are part time jobs. Only have 3 full times at my store and they managers.

    Advice to ManagementAdvice

    Let people be PRN where they can be called in when someone calls off. So someone that loves old navy can still work there and have a full time job somewhere else.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Family atmosphere, caring company, ideal part time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Victor, NY
    Current Employee - Sellebrity in Victor, NY

    I have been working at Old Navy part-time (more than an year)

    Pros

    My experience at ON has been that they will do almost anything if only to have a happy customer. Every policy is geared toward customer convenience, even the ones that benefit the company as well (i.e., cardholder incentives and upselling techniques). This makes it easy to work in retail because there's always a way to improve the experience for an agitated customer and by extension, yourself. The company discount is great as well.

    Cons

    While Gap Inc. works hard to improve this- $9 or $10 an hour is still not enough to live on in most cities if you're supporting yourself. A job at ON is ideal for holiday part time work and an evening/weekend gig for students. But you won't be able to live off of it if you're paying rent and loans.

    Advice to ManagementAdvice

    Extend full time work to associates who are not managers. Providing benefits and a more stable amount of hours to your best employees will be an incentive to keep them with you for years, doing the best work they can for a quality company.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The best work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Evansville, IN
    Current Employee - Old Navy Sales Associate in Evansville, IN

    I have been working at Old Navy part-time (more than an year)

    Pros

    You meet new people and everyone their acts as a family and really open and caring , also when you dont understand there is always someone you can go to.

    Cons

    There are really no cons , someones angry customers

    Advice to ManagementAdvice

    More training with newbies

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    old navy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cash Handler in Orange, CA
    Former Employee - Sales Associate/Cash Handler in Orange, CA

    I worked at Old Navy part-time (more than 3 years)

    Pros

    good pay, fun work, nice people, employee discount made buying clothes easier. Incentives when selling old navy cards, easy to move up

    Cons

    at times the work can be slow and boring. depending on the location the store may not be around for long i have seen many locations shut down while working for old navy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great management, flexible schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Saint Paul, MN
    Current Employee - Sellebrity in Saint Paul, MN

    I have been working at Old Navy part-time (more than 3 years)

    Pros

    The management at the store has been consistently fantastic. They are clear with expectations and objectives in every given shift. They are very flexible when it comes to students rearranging hours or returning only over their breaks.

    Cons

    It is only a part time job so there are no benefits or perks associated with the position. However, Gap is leading the charge when it comes to increasing retail wages and is raising the minimum wage for all employees in 2014.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great team work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    Great environment to work in. There is a great sense of team.

    Cons

    Wish my contract would convert to permanent.

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Old Navy

 
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