Old Navy

www.oldnavy.com
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  1. 2 people found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Door II Floor Team Member in Ann Arbor, MI
    Former Employee - Door II Floor Team Member in Ann Arbor, MI

    I worked at Old Navy part-time (less than a year)

    Pros

    Employee Discount is the only pro for me.

    Cons

    They tell you that you are going to have hours and be trained in other areas-hours for everyone were cut to 3.5 hr shift. They don't have to give a lunch this way. Days were cut to 2-3 days a week. They do not follow through on the promises they make.

    Advice to ManagementAdvice

    Make the time to train employees on other duties if they were told they would be trained. Show them you care.

    Doesn't Recommend
  2. 2 people found this helpful  

    It's a great place to work if you want just over minimum wage and to be treated like a toddler.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sellebrity in Sevierville, TN
    Current Employee - Seasonal Sellebrity in Sevierville, TN

    I have been working at Old Navy part-time (less than a year)

    Pros

    It's a job. You can blend in to the crowd, because to them you're just a faceless bonus boost to management.

    Cons

    Low pay, they expect you to eat, sleep, and breathe the brand, no benefits, no PTO, no holiday pay, incompetence of management, working really hard to give management bonuses while I receive nothing, they don't care about employees or their time, home life, or well being; They treat you like a toddler and as though you never could have had a life or job before them. They treat you like you can absolutely bring nothing to the table. Oh yea, register area is completely cramped (one square foot of space per person to stand in and the same counter space), and you're not considered competent enough to handle more than ones and fives at the register. No room for advancement. Also, from a consumer standpoint, their clothes are certainly not as "affordable" as they seem to think. You can get the same type of stuff pretty much anywhere else, but not ugly, while spending less money.

    Advice to ManagementAdvice

    Hire a set amount of employees to cover specific shifts. If you're open 9-9 for example, hire day shift employees (8-5) and night shift employees (2-10). That way there is overlap of extra employees during the busiest time and everyone gets full time, while needing less employees. Realize that your adult employees have held other jobs and have experience to bring to the table. Also realize that most people are competent enough to handle larger amounts of money and not need someone glaring over their shoulder every five seconds. Oh yea, and their clothes are freaking ugly. I would never wear anything that they are currently promoting, yet I'm supposed to show my "love" for the brand at all times.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Seasonal employee, long hours, forgot to lay me off .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in Valencia, CA
    Former Employee - Seasonal Sales Associate in Valencia, CA

    I worked at Old Navy part-time (less than a year)

    Pros

    Lots of hours. Seasonal employment was good for getting my foot in the door for other jobs. Good employee discount for Old Navy, Gap, and Banana Republic.

    Cons

    Spent many nights recovering store until 3AM, even the night before finals. Unrealistic expectations for clean up after holidays. Many employees had to find shortcuts around fixing everything up. Typical management favoritism. Forgot to give me an end of the season lay off letter. Didn't know I didn't work there anymore until I stopped being scheduled. Awkward because Old Navy isn't even an ex-boyfriend.

    Advice to ManagementAdvice

    Train better. Don't assign just one person to two different departments and expect everything to get done. Treat all employees equally and not as disposable because they are seasonal.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Set up to fail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Specialist
    Former Employee - Merchandising Specialist

    I worked at Old Navy part-time (less than a year)

    Pros

    --Decent employee discount that extends to all arms of Gap, Inc.

    --Many of the sales associates were great and made the job tolerable.

    Cons

    --Work full-time hours for what is technically considered a part-time position

    --Only negative feedback from management, when feedback was provided at all.

    --Other management members allowed to make their own schedules at will, but the merchandise specialist is expected to work their properly scheduled shift and extra.

    --Was told upon hiring there were supposed to be 2 people in my position, and that they were going to be hiring someone else. It never happened, leaving all the responsibility to fall on me, especially if shipment wasn't completed in the absurdly short time period allotted. Was told later that the previous person who held my position left for this very reason.

    --Merchandising Specialist is supposed to work with the Assistant GM of Merchandising. It really is just a fancy title for running the stockroom, for which there already is a Stockroom Specialist.

    --Any merchandising made--which I was told I just needed to consult with the AGM before doing it--was never "correct" in the AGM's eyes. Was eventually told not to make any merchandising moves unless given explicit instruction, even when stock levels demanded change.

    --Training for my position wasn't real training, but "on the fly." As a member of management, expected to just know all policies and procedures without proper training, then would get reprimanded for not knowing proper procedures.

    --Pushing people to open a credit card during each transaction is uncomfortable, particularly in a bad economic climate. Expectations for applications unrealistic based on customer traffic and transactions.

    --Schedule published on Fridays for the following Sunday. This makes it nearly impossible to plan anything outside of work on short notice, which is especially difficult when one has a family.

    --Management preaches being aware of everyone on the sales floor, yet spends much of the time in the office chit-chatting, leaving little to no floor coverage.

    Advice to ManagementAdvice

    Instead of acting like a high school clique that treats all others horribly because they aren't part of the in-crowd--including talking bad about other members of management and associates behind their backs IN FRONT of other associates--start actually emerging from the back room and pay attention to what is actually happening in the store in terms of both customers and associates. If you're so concerned with CES numbers being below company average, stop blaming all the associates for your failure to recognize that you, too, need to be on the salesfloor as leaders. You manage by example, not by dictation. Associates will work harder if you show them a bit more positive reinforcement and by proving to them that you are willing to work to help them out. That means you need to stop micro-managing everything from the office and practice what you preach.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Worst job I have EVER had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Burnsville, MN
    Former Employee - Sales Associate in Burnsville, MN

    I worked at Old Navy part-time (less than a year)

    Pros

    A few people I worked with were nice

    Cons

    - The sales goals were ridiculous
    - They constantly put you in the same department without giving you a chance to work in other areas of the store
    - The managers pick favorites
    - Does not work well with 2nd jobs
    - Do not care about your availability, will schedule you on days/times you can't work anyways.
    - If you need work off for a FUNERAL or a wedding the store manager will NOT let you off, meanwhile she gets her time off whenever she wants.
    - Management is awful
    - The pay if awful
    - The "raise" they give you is laughable
    - There are no consequences for manager's actions against long-standing employees who have worked there longer than they have

    Advice to ManagementAdvice

    Get to know your store managers a little better before you put them in charge of a store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Led by uneducated morons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Old Navy full-time (more than 8 years)

    Pros

    Discount is good but nothing worth bragging about. Working with my team and developing talent is something I enjoy as well.

    Cons

    Since the inception of "Market Leaders" upper level field management has been completely uninvolved in their stores. They have NO idea what is happening and when they visit it is solely business and merchandising driven and there is NO focus on people. At ON if you want to be a person filling a position and not an individual running THEIR business you will fit right in because that is all they see you as, we do NOT have names. They put no value on their Managers and SCARE them into being afraid to make decisions for fear we will be fired. Someone was recently fired for leaving their keys unattended in a LOCKED office that only manager's have a key to, seriously..FIRED!! The whole point of Market Leaders was to un-layer the corporate ladder and make senior level leaders more accessible to the stores. Unfortunately, what the creation of Market Leaders really did for the business was lay off all the AWESOME District Managers and promote all the lower paid, unexperienced District Managers to save money. The company is being led by uneducated, inexperienced, University of Phoenix graduates that have the talent of a tea spoon and the managerial skills of a 8 year old baseball team captain.

    Advice to ManagementAdvice

    Business is business but don't sacrifice our company energy and distinctive competencies in order to save nominal amounts of money. At the end of the day we need leaders who can LEAD our company to success based on the foundations Don and Doris built for us. When we promote inexperience to save a dollar we radiate inexperience and uneasiness to our staff, customers and shareholders. Bring back some of the old DM's and you will see the return that you initially projected you'd see with the Market Leader position. What you pay in extra salary they will return and exceed in extra sales.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    I mean it sucked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Associate in New York, NY
    Current Employee - Cashier/Sales Associate in New York, NY

    I have been working at Old Navy part-time (more than a year)

    Pros

    co-workers around my age were pretty cool

    Cons

    everything else was jank and sucked

    Advice to ManagementAdvice

    its old navy not freakin goldman sachs, unclench

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Old Navy is the most horrible company I have ever worked for in my 18 years of Retail Experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Hingham, MA
    Former Employee - Assistant Store Manager in Hingham, MA

    I worked at Old Navy full-time (more than 3 years)

    Pros

    *Managers are well versed in "action planning"
    *You will learn to get rid of "bad Employees" by cutting their hours or making them miserable until they get frustrated and quit.
    *Assistant Managers can perform "miracles" in their merchandising and such, especially before a corporate store visit.
    *You will be devoted to your job, who needs work/life balance...Love not having a life outside of work!

    Cons

    *Company direction constantly changing...
    *Really great managers are lost to other companies due to being overworked and underpaid while enduring unrealistic expectations.
    *Too many promotional changes and too much of a focus on robotically repeating promotions to customers that can clearly read the sale signs for themselves.
    *The expectation to push customers into applying for an Old Navy Credit Card with its ridiculous interest rate.

    I could go on and on, but I am sure you get the general idea...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    The good and the bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy part-time

    Pros

    Great Employee discount, work around your schedule outside of your job.

    Cons

    Don't really care about its employees

    Doesn't Recommend
    Neutral Outlook
  11.  

    worst job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in North Bergen, NJ
    Current Employee - Sales Associate in North Bergen, NJ

    I have been working at Old Navy part-time (more than 5 years)

    Pros

    flexible hours and easy work.

    Cons

    not much room for advancement and management is very disorganized

    Advice to ManagementAdvice

    be objective

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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