On-Site.com

  www.on-site.com
  www.on-site.com

On-Site.com Reviews

Updated November 19, 2014
Updated November 19, 2014
13 Reviews
2.8
13 Reviews
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Jake Harrington
9 Ratings

4 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Mostly happy here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at On-Site.com full-time

    Pros

    Flexible hours. Killer product used by customers that love it. Engineers are always building new stuff, though it is sometimes painful to service the legacy systems that customers want it integrated with. Nice perks, management is friendly. Open environment, no cubicles (even the CEO has no office). Lots of promotions from within.

    Cons

    Vending machines were replaced with all healthy food and drinks. Now I need to go across the street to the deli for soda and candy. LOL. My stand-up desk broke and management didn't notice till I brought it to their attention.

    Advice to ManagementAdvice

    More free food trucks. Free flu shot earlier in the season. Better beer variety and wines at company events. I mean Napa Valley isn't that far away!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Rewarding culture and great customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at On-Site.com full-time (more than 3 years)

    Pros

    Our managers work as hard or harder than they ask of us, which is motivating (and rare to find). Family-oriented culture in a fast-moving environment. The tech team seems to have new products all the time.

    Cons

    Business picks up a lot in the summer, so we seem to get slammed with customer calls and staffing hasn't always kept up.

    Advice to ManagementAdvice

    Thank you for the opportunity, especially the recent health care benefits plan.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 7 people found this helpful  

    An amazing experience of growth, learning, teamwork, and impact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Representative in Campbell, CA
    Current Employee - Client Services Representative in Campbell, CA

    I have been working at On-Site.com full-time (more than an year)

    Pros

    The environment is high-energy with lots of young, fun people. You will experience very few restrictions if you want to take on a project and run with it

    Cons

    A lot of things are happening at On-Site, and the company's growth can make it difficult to keep up with it all. And if you can't keep up, you risk getting lost in the shuffle. Still, management recognizes and promotes the people who own their jobs and show an ability to follow through.

    Advice to ManagementAdvice

    Think about adopting a policy of shedding the bottom 20% performers every year.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 6 people found this helpful  

    Growing and solid software company open to new ideas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    I have been working at On-Site.com

    Pros

    Relaxed work environment in a nice area in Silicon Valley. Management team is approachable and competent, products are popular and they are growing very fast. Salaries are good.

    Cons

    No ability for customer service staff to work from home. Communication from management could be better. More education and ongoing training would be nice.

    Advice to ManagementAdvice

    Develop regular communication with all employees about "big picture" plans. Plan more company events for employees beyond the summer BBQ and holiday party.

    Recommends

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