OneWest Bank

  www.owb.com
  www.owb.com

OneWest Bank Reviews

Updated July 30, 2014
Updated July 30, 2014
104 Reviews
2.9
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OneWest Bank President & CEO Joseph Otting
Joseph Otting
44 Ratings

Review Highlights

Pros
  • Nice work-life balance, no micromanagment (in 3 reviews)

  • OneWest is a great place to learn and grow with promotional opportunites through out the Company (in 4 reviews)


Cons
  • Upper management seems hesitant to approve OT and promotions (in 7 reviews)

  • Senior management is more impressed with themselves than focused on attracting business (in 5 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Pasadena, CA
    Former Employee - Manager in Pasadena, CA

    I worked at OneWest Bank full-time (more than an year)

    Pros

    Nice people, nice location (pasadena, ca)

    Cons

    Since it's a privately held company, there isn't a whole lot of communication top down. There are a lot of changes that happen within the organization that nobody knows about until the last minute.

    Advice to ManagementAdvice

    Communicate better with your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Politics, favoritism, deflection, and deception

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at OneWest Bank full-time (more than 5 years)

    Pros

    Peers, pay, free coffee and benefits

    Cons

    Politics, favoritism, members of management who are NOT knowledgeable at all.

    Advice to ManagementAdvice

    My advice to management is to be more transparent with your employees. It is one thing to omit information to avoid panic. But it is another to call town hall meetings and continually deceive your hard working employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Unrealistic Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I in La Verne, CA
    Former Employee - Customer Service Representative I in La Verne, CA

    I worked at OneWest Bank part-time (more than an year)

    Pros

    It was good experience, and the clients were amazing. I enjoyed getting to know many of our customers and developing relationships with them.

    Cons

    Of course all banks push sales of new checking and savings accounts. The branch I worked at had an average of 10-15 customers per day. Most of them were daily customers that owned or managed businesses. Corporate would expect that multiple accounts be opened per day despite the fact that we have very minimal foot traffic. It is hard to convince a customer that already has a checking, savings, and CDs in place that need should open more. Perhaps other branches could have been able to meet their numbers, but with our light traffic it was impossible.

    Advice to ManagementAdvice

    Sales quotas should be adjusted based on how busy a branch is. A branch that only has 10 customers a day should not be expected open 5 checking accounts.

    Doesn't Recommend
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    What company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Kalamazoo, MI
    Former Employee - Customer Service Representative in Kalamazoo, MI

    I worked at OneWest Bank full-time (more than 3 years)

    Pros

    not a bad job if you can handle the stress of dealing with grumpy customers on the phone. Plan on getting yelled at for the poor policies of the company and the poor service of back end departments that don't speak to the customers. The pay was very competitive, especially if you earned high bonuses.

    Cons

    Mortgage servicing department reduced from several hundred to maybe a dozen employees with no warning. Dishonest to employees and customers alike.

    Advice to ManagementAdvice

    We get that you have to be careful with how information is released but it is better to say nothing at all then to tell blatant lies. Telling us our jobs are secure for years to come one day and then laying us off the next is the ultimate betrayal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Not a very good environment for innovative people to work for...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneWest Bank

    Pros

    Salary and bonus are pretty competitive in the medium market range.

    Cons

    Company does not invest in technology. Not sure if it is from up above or due to CIO that is lacking IT background. Everything is about cutting cost, not about how to do it right for our customers. Very stressful environment. Please prepare to work at least 10 hours a day plus some on weekends.

    Advice to ManagementAdvice

    Take care of your good employees! Remove the stupid salary cap! That is non-sense! This is how you lose great employees.

  7.  

    Failed IndyMac Culture Still Alive and Well...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OneWest Bank full-time (more than 3 years)

    Pros

    Pasadena, Santa Monica, and Beverly Hills, and Austin back-office support locations. These cities are full of culture, historic sites, and great communities.

    Cons

    Unsupportive culture RE career growth and proper business practices.

    Advice to ManagementAdvice

    Allow executive and senior management to make their own decisions and not have everything run through committee/CEO.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Sweat Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Mit in Austin, TX
    Former Employee - Loss Mit in Austin, TX

    I worked at OneWest Bank full-time (more than an year)

    Pros

    Bonuses were pretty good, but were tied to the department too much and not individually.

    Cons

    stress level was so high EMS frequently visited the location. Low hourly pay with a large bonus structure. High turnover didn't help either.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Small bank trying to be a big bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Los Angeles, CA
    Current Employee - Personal Banker in Los Angeles, CA

    I have been working at OneWest Bank full-time (more than an year)

    Pros

    Customers are friendly and you get a chance to really know them.

    Cons

    No career growth
    Uncertainty of bank being sold
    Lack of brand recognition

    Advice to ManagementAdvice

    Offer more competitive business products, open more branches

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    The best way to describe OWB is by calling it “Fogged Mirror’s” .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EVP - Head of Fogged Mirror in Pasadena, CA
    Current Employee - EVP - Head of Fogged Mirror in Pasadena, CA

    I have been working at OneWest Bank full-time (more than 3 years)

    Pros

    Its a JOB and we all need to pay our bills.

    Cons

    OneWest Bank is a hedge fund disguised as a bank. It’s what hedge funds do. They buy a foreclosure, slap a fresh coat of paint, put in a new kitchen sink, manicure the lawn and put a “for sales” sign outside. They sell it and make a profit and move on to the next best calculated investment. Most MC members are non bankers trying to figure out how this works.

    Advice to ManagementAdvice

    Get out while you can.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Not exactly the best

    Current Employee - Senior Financial Analyst in Santa Monica, CA
    Current Employee - Senior Financial Analyst in Santa Monica, CA

    I have been working at OneWest Bank full-time

    Pros

    Small bank with potential to grow. Competitive salary. Willing to provide opportunity to newly college grads.

    Cons

    Too much of a start up bank with no infrastructure established. No proper management. No diversity. Conservative credit culture.

OneWest Bank Photos

Bevo the Bull at Grand Opening

+ Add Photo

Work at OneWest Bank? Share Your Experiences

OneWest Bank

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.