OneWest Bank
2.6 of 5 87 reviews
www.owb.com Pasadena, CA 1000 to 5000 Employees

OneWest Bank Reviews

Updated Jun 12, 2014
OneWest Bank – Austin – “Bevo the Bull at Grand Opening”

All Employees Current Employees Only

2.6 87 reviews

                             

44% Approve of the CEO

OneWest Bank President & CEO Joseph Otting

Joseph Otting

(39 ratings)

37% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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    Politics, favoritism, deflection, and deception

    Anonymous Employee (Current Employee)
    Austin, TX

    ProsPeers, pay, free coffee and benefits

    ConsPolitics, favoritism, members of management who are NOT knowledgeable at all.

    Advice to Senior ManagementMy advice to management is to be more transparent with your employees. It is one thing to omit information to avoid panic. But it is another to call town hall meetings and continually deceive your hard working employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Unrealistic Expectations

    Customer Service Representative I (Former Employee)
    La Verne, CA

    ProsIt was good experience, and the clients were amazing. I enjoyed getting to know many of our customers and developing relationships with them.

    ConsOf course all banks push sales of new checking and savings accounts. The branch I worked at had an average of 10-15 customers per day. Most of them were daily customers that owned or managed businesses. Corporate would expect that multiple accounts be opened per day despite the fact that we have very minimal foot traffic. It is hard to convince a customer that already has a checking, savings, and CDs in place that need should open more. Perhaps other branches could have been able to meet their numbers, but with our light traffic it was impossible.

    Advice to Senior ManagementSales quotas should be adjusted based on how busy a branch is. A branch that only has 10 customers a day should not be expected open 5 checking accounts.

    No, I would not recommend this company to a friend

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    What company?

    Customer Service Representative (Former Employee)
    Kalamazoo, MI

    Prosnot a bad job if you can handle the stress of dealing with grumpy customers on the phone. Plan on getting yelled at for the poor policies of the company and the poor service of back end departments that don't speak to the customers. The pay was very competitive, especially if you earned high bonuses.

    ConsMortgage servicing department reduced from several hundred to maybe a dozen employees with no warning. Dishonest to employees and customers alike.

    Advice to Senior ManagementWe get that you have to be careful with how information is released but it is better to say nothing at all then to tell blatant lies. Telling us our jobs are secure for years to come one day and then laying us off the next is the ultimate betrayal.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Not a very good environment for innovative people to work for...

    Anonymous Employee (Current Employee)

    ProsSalary and bonus are pretty competitive in the medium market range.

    ConsCompany does not invest in technology. Not sure if it is from up above or due to CIO that is lacking IT background. Everything is about cutting cost, not about how to do it right for our customers. Very stressful environment. Please prepare to work at least 10 hours a day plus some on weekends.

    Advice to Senior ManagementTake care of your good employees! Remove the stupid salary cap! That is non-sense! This is how you lose great employees.

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    Failed IndyMac Culture Still Alive and Well...

    Anonymous Employee (Current Employee)

    ProsPasadena, Santa Monica, and Beverly Hills, and Austin back-office support locations. These cities are full of culture, historic sites, and great communities.

    ConsUnsupportive culture RE career growth and proper business practices.

    Advice to Senior ManagementAllow executive and senior management to make their own decisions and not have everything run through committee/CEO.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Sweat Shop

    Loss Mit (Former Employee)
    Austin, TX

    ProsBonuses were pretty good, but were tied to the department too much and not individually.

    Consstress level was so high EMS frequently visited the location. Low hourly pay with a large bonus structure. High turnover didn't help either.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Small bank trying to be a big bank

    Personal Banker (Current Employee)
    Los Angeles, CA

    ProsCustomers are friendly and you get a chance to really know them.

    ConsNo career growth
    Uncertainty of bank being sold
    Lack of brand recognition

    Advice to Senior ManagementOffer more competitive business products, open more branches

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The best way to describe OWB is by calling it “Fogged Mirror’s” .

    EVP - Head of Fogged Mirror (Current Employee)
    Pasadena, CA

    ProsIts a JOB and we all need to pay our bills.

    ConsOneWest Bank is a hedge fund disguised as a bank. It’s what hedge funds do. They buy a foreclosure, slap a fresh coat of paint, put in a new kitchen sink, manicure the lawn and put a “for sales” sign outside. They sell it and make a profit and move on to the next best calculated investment. Most MC members are non bankers trying to figure out how this works.

    Advice to Senior ManagementGet out while you can.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not exactly the best

    Senior Financial Analyst (Current Employee)
    Santa Monica, CA

    ProsSmall bank with potential to grow. Competitive salary. Willing to provide opportunity to newly college grads.

    ConsToo much of a start up bank with no infrastructure established. No proper management. No diversity. Conservative credit culture.

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    Be prepared to get an anti anxiety prescription from your doctor

    Anonymous Employee (Former Employee)
    Austin, TX

    ProsMost of the people there are friendly. They have pretty good health benefits. In some departments there is a chance to bonus.

    ConsStressful work environment. Communication is extremely lacking between most management and their employees. There doesn't seem to be any organization. There is someone on the 4th floor that wipes boogers on the bathroom stall walls in the women's bathroom. People do not know how to clean up after themselves.

    Advice to Senior ManagementMore training for management on how to interact with their employees and keep the morale up instead of always trying to make everyone fear them. More employee incentives.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at OneWest Bank reviews and ratings — including employee satisfaction and approval rating for OneWest Bank CEO Joseph Otting. All 20 reviews posted anonymously by OneWest Bank employees.