OpenTable Reviews

Updated February 13, 2015
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4.0
24 Reviews
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OpenTable CEO Matthew Roberts
Matthew Roberts
37 Ratings

24 Employee Reviews

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  1. Fun Company with a clear vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenTable full-time (more than 3 years)

    Pros

    OpenTable really seems to value its workforce and continually looks for new ways to engage staff. They have a clear-cut vision and set of goals for growth.

    Cons

    During my time and since my time, the CEO keeps breaking up the operations department. He breaks it into pieces shuffling each component under a different VP. Then when a decrease in morale and productivity is noticed, he combines them back. Then breaks them up again. Across the org, though, there seem to be several exec changes that make it difficult to keep up.

    Advice to ManagementAdvice

    Promote managers and executives based on true performance toward future goals of the company instead of simply tenure or popularity.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at OpenTable (less than a year)

    Pros

    The company had a really great culture, fun parties and events, great for foodies, free food and drinks as perks. People are smart and hardworking, encourages personal growth.

    Cons

    Big company, hard to build close relationships with people outside your team

    Advice to ManagementAdvice

    management cared about your well being and lets you explore different areas

    Recommends
    Positive Outlook
    Approves of CEO
  3. solid organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Boulder, CO
    Current Employee - Inside Sales Representative in Boulder, CO

    I have been working at OpenTable

    Pros

    office culture, benefits, work-life balance

    Cons

    personal growth and time off polocies

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Researcher in San Francisco, CA
    Current Employee - User Experience Researcher in San Francisco, CA

    I have been working at OpenTable full-time (more than a year)

    Pros

    Company is doing lots of cool stuff

    Cons

    Not a lot of experience releasing new products

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful

    Fantastic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance
    Current Employee - Finance

    I have been working at OpenTable full-time (more than 3 years)

    Pros

    Really great culture at the company, with a nice overlap between working hard to bring wonderful products to the world of dining and also having fun, with lots of free food and drinks and fun times together.

    Cons

    Recently bought by Priceline, so wondering what that will mean for the company. But all seems great so far. I think Priceline understands the value of the Opentable culture and will let it continue to flourish.

    Advice to ManagementAdvice

    Continue to focus on developing peoples careers.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Junior

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenTable

    Pros

    Public company, stock options, opportunity for growth, great people

    Cons

    Base pay too low

    Advice to ManagementAdvice

    Increase base pay to meet the cost of living in SF

  8. 2 people found this helpful

    Great product, so it's pretty hard to mess up everything else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at OpenTable full-time (more than 3 years)

    Pros

    -Great work-life balance
    -If you're on the right team, lots of autonomy
    -Great brand on your resume.

    Cons

    -Low pay. Left for a startup that's paying 1.5x more.
    -Internal politics.
    -Lack of talent. Not attracting the best and brightest.

    Advice to ManagementAdvice

    Fix the politics!

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 6 people found this helpful

    Amazing people and company culture. Have high hopes for the future of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in San Francisco, CA
    Current Employee - Finance in San Francisco, CA

    I have been working at OpenTable full-time (more than 3 years)

    Pros

    Relaxed and fun work environment, great morale, work/life balance is superb. Tons of vacation time, management is always extremely understanding.

    Cons

    Benefits/compensation/perks needs to be better for a Bay Area tech company that is doing extremely well. There needs to be more transparency and structure to positions/promotions/raises and more emphasis on employee progress and career goals. Most people tend to leave due to better pay elsewhere or lack of or slow progression/promotions.

    Advice to ManagementAdvice

    Please try to retain current employees by offering competitive compensation and benefits. Internal growth also needs to be stressed so that employees feel like they have a career here and are compelled to stay.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful

    Best people I've worked with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at OpenTable full-time (more than 3 years)

    Pros

    great people; great culture; great work/life balance; great vision for innovation in the hospitality space

    Cons

    Communication from senior management could be improved, as well as comp/benefits

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful

    Company on the way up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at OpenTable full-time

    Pros

    Great people, tons of improvements. getting better each quarter

    Cons

    Not a lot of room for upward growth. Will hopefully change as company grows.

    Recommends
    Positive Outlook
    Approves of CEO

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