OpenTable

www.opentable.com

OpenTable Reviews

Updated January 21, 2015
Updated January 21, 2015
58 Reviews
4.3
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenTable CEO Matthew Roberts
Matthew Roberts
31 Ratings

Review Highlights

Pros
  • no politics, great work/life balance, awesome potential for upcoming offerings (in 6 reviews)

  • Public company, stock options, opportunity for growth, great people (in 5 reviews)


Cons
  • Old technology base, undergoing lots of restructuring (in 3 reviews)

  • Not competitive for comp and benefits for bay area tech company (in 3 reviews)

More Highlights

13 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    It makes a huge difference to work with a group of people who are friendly, engaged, and ready to collaborate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at OpenTable full-time (less than a year)

    Pros

    It feels like everyone wants to work towards making the company and it's mission more effective. The people are super friendly and there is a big emphasis on making workplace culture a warm and inviting environment.

    Cons

    Some people work very long hours, and there can be the underlying expectation that you need to be available regardless of day or time.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Good work, good People and good times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at OpenTable full-time (more than a year)

    Pros

    The People - An intelligent and collaborative workforce that makes it enjoyable to come into work every day. Everyone does seem to respect one another professionally as well as personally; the people are genuinely nice. People also ask the right questions, and move forward on ideas accordingly (Decisions are thoughtout and most of the time are backed with data).
    The Location - Downtown San Francisco. Can't really beat where the HQ is, and the office space is welcoming.
    The Happy Hours - Creatively themed and a lot of fun. Not overproduced (nor a waste of dollars) these events typically are centered around the employees. Most notable have been Halloween, Kentucky Derby with employees riding large toy horses around the office, St. Patricks Day and then the impromptu happy hours that happen out of thin air and typically include people from various departments.
    Base salary is competitive and the RSUs add a nice touch. Happy with the benefits too.
    Seems to be a time for opportunity and growth for the business and me as an employee. I'm excited for the growth of the product.

    Cons

    At times I feel like the work hours can be a little long in comparison to my friends that work at other companies in the Bay Area but in all honesty I think this could also be a result of me not feeling the need to rush out of the office right at 5pm. (The hours are better than east coast NYC hours)
    401K match seems slightly low but the RSUs make up for it.

    Advice to ManagementAdvice

    There seems to have been a very positive shift for the company over the past year or so. This began prior to the Priceline acquisition, and has continued onward. I'm hopeful that management stays this course, and continues to create and drive innovative features for our products.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great compayn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at OpenTable full-time (more than 3 years)

    Pros

    great company, great comp, and culture

    Cons

    very little room for promotion. growing pains

    Recommends
    Approves of CEO
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  5. 2 people found this helpful  

    Very positive experience during my 3+ years there. Cares deeply about their employees, product, and clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance
    Former Employee - Finance

    I worked at OpenTable full-time (more than 3 years)

    Pros

    I thoroughly enjoyed my time at OT. A lot of great people to work with. I feel very strongly about the stability of OpenTable. Beautiful office in a great location for arriving, leaving, eating, drinking, and dining.

    Cons

    I can't name many cons. Compensation could be better, but I thought it was fair. There could be a little more transparent between departments.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Great place to work and headed in a great direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at OpenTable full-time (more than 3 years)

    Pros

    Company is becoming a more agile, faster moving technology company. Beautiful modern, open office space. Fun, open, collaborative culture. Big vision of rethinking the entire dining experience (not just reservations). Great work/life balance and lots of flexibility on work schedule and location.

    Cons

    Still in somewhat of a transition period from the older parts of the company to the newer, faster moving culture.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    The best place I have ever worked !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenTable

    Pros

    Amazing company culture. They care about their employees. They care about their customers. What else could you ask for?

    Cons

    I can't think of one thing to complain about. I left the company for personal reasons.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Great changes this year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at OpenTable full-time (more than 3 years)

    Pros

    There have been a lot of changes in the last 12 months. We're changing everything about how we build software, for the better IMO. It came at the right time for me, I'm being challenged much more than I used to be.

    While not perfect, engineering concerns now take a much higher priority than before. We're moving away from a .net walled garden to a multi-platform distributed stack - some node.js, rails, also java in addition to C#. Also getting our build & deploy house in order, working towards continuous delivery.

    Cons

    Change doesn't come easy, I guess. We seem to make progress in waves, but still get held up with manual processes, particularly in ops. But it is getting better. Puppet and Chef are starting to make life easier there.

    Advice to ManagementAdvice

    Overall things are going well. I'd say they should put more consistent energy in these changes.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenTable

    Pros

    Great people, constant innovation, awesome office

    Cons

    Nothing really comes to mind

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    As an engineer, it has been great so far and we are in the midst of an exciting time of reinnovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Automation Engineer in San Francisco, CA
    Current Employee - Automation Engineer in San Francisco, CA

    I have been working at OpenTable part-time (less than a year)

    Pros

    Great employees and everybody here is super friendly. We are given independence and are respected

    Cons

    Teams are cliques. Need more company culture.

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenTable full-time (more than 5 years)

    Pros

    OpenTable offers a great work/life balance. The company also hires wonderful people who are a joy to work with. I've never felt so valued as I have at this company.

    Cons

    They are a bit behind on pay however that has been improving over the past year or two. The company also tends to move more slowly than what is needed to keep up with their competition. Hopefully that will improve as well.

    Advice to ManagementAdvice

    Spend the money to take care of our existing customers as well as to create cloud-based technology that blows away the competition.

    Recommends
    Positive Outlook

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