OpenText Reviews

Updated September 12, 2014
Updated September 12, 2014
263 Reviews
2.7
263 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
122 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 45 reviews)

  • The work environment is one of the best I have experienced (in 22 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 13 reviews)

  • Seeing some sudden change in direction from upper management (in 11 reviews)

More Highlights

47 Employee Reviews Back to all reviews

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  1.  

    stay far far away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at OpenText full-time for more than a year

    Pros

    There are no pros at all. except that they are hiring. Worst place to work

    Cons

    Do yourself and your career a favor and do not join the Inside Sales division.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Good place to start, IT wise, but not for a long-term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Consultant  in  Tucson, AZ
    Former Employee - Technical Consultant in Tucson, AZ

    I worked at OpenText full-time for more than 5 years

    Pros

    Co-workers were among the most knowledgeable group of people and fun to work with

    Cons

    Any level of management has absolutely no clue on what they're doing. Most of them were granted their positions and there really was no EEOE for those roles.

    Advice to ManagementAdvice

    Pay market value. OT has a high turn over rate because employees learn good job skills, but remain poorly paid, then find better paying jobs based on the skills they learned at OT.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 6 people found this helpful  

    Opentext acquired us in an M&A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time

    Pros

    If you didnt want to take chances and continue to use old technology fax, telex this is the place to go

    Cons

    The fax messaging business is dwindling - time to invent something new. But there is no innovation and just putting lipstick on a pig to make it look new.

    Advice to ManagementAdvice

    Innovate! Get young talent! Dont let management hire their relatives or have them work for them.

    Doesn't Recommend
    Disapproves of CEO
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  5. 7 people found this helpful  

    Run away as fast as possible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Boston, MA
    Current Employee - Account Executive in Boston, MA

    I have been working at OpenText full-time for more than a year

    Pros

    Decent base salaries and benefits

    Cons

    Inept senior management, lousy products, unattainable quotas, unhappy client base. Management by how many appointments you have a week, no formula for how quotas and accounts are assigned.

    Advice to ManagementAdvice

    bring in new management who has a clue

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 9 people found this helpful  

    Senior Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  San Jose, CA
    Current Employee - Senior Account Executive in San Jose, CA

    I have been working at OpenText full-time for more than 3 years

    Pros

    Good solutions, leader in the space, benefits, 3 weeks vacation, base pay, great customers, interesting solutions, great partnership with SAP,

    Cons

    Forecast calls twice a week on Thursday and Friday. No equity . Low growth organization with a start up comp plan. Harass you on you vacation day to join weekly forecast meetings. Leads non existent

    Advice to ManagementAdvice

    Six on-site meetings week is not enough. Perhaps we should shoot for 20 meetings. You just don't get it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 7 people found this helpful  

    Watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time for more than 5 years

    Pros

    Frontline people are terrific - the higher you go, be careful

    Cons

    Sr Mgt clueless to the point of embarrasing

    Advice to ManagementAdvice

    Get out of the way of people who actually know how to do their job

    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Getting the help you need to succeed take too much effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Solution Engineer  in  Boston, MA
    Current Employee - Senior Solution Engineer in Boston, MA

    I have been working at OpenText full-time for more than 3 years

    Pros

    Completely virtual work environment and if you thrive in an environment where you can be anonymous, then this works well.

    Cons

    Management has not gotten the sales organization into the same room for more than 18 months. The relationships between technical pre-sales and the sales organization is dead. High turn-over leads to constant re-training. The products are aging and sales cycles are long.

    Advice to ManagementAdvice

    Bring people together, build relationships and stop trying to do everything virtual. Fix your support system and give people help to win big opportunities instead of leaving them on an island to fend for themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Only join if you don't expect to get paid your commission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at OpenText full-time for more than 3 years

    Pros

    I honestly can't think of a single one. This has been the worst place to work, and I can't wait to find a new job! Good news is, they're hiring! I bet you can't wait to sign up! One more opening will be available soon.

    Cons

    People are getting fired all over the place. Organic growth is non-existant. The products don't work. Support increases and acquisition are the only ways the company is increasing profits. I pity the Wall Street investors who can't see that this business is a house of cards that is about to topple.

    Advice to ManagementAdvice

    See above. Pay your top people fairly and maybe they will have some interest in not quitting. Management team is disconnected and doesn't care that the core of the company is rotten.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 8 people found this helpful  

    Stay away ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - R&D
    Current Employee - R&D

    I have been working at OpenText full-time for more than 8 years

    Pros

    There are a lot of good people that still work for the company, but unfortunately I don't see any in my reporting structure

    Cons

    Very poor communication, little consideration for employees, poor management decisions, low pay, decent vision but the day to day isn't attached to reality, micro-managing from on high, constant change/disruption with expectations that the employees will pick up the pieces and work overtime to achieve what is then required with little information but many demands.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    Can't trust them

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText

    Pros

    Will tell anything so you take a job

    Cons

    will not follow through on promises

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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