OpenText Reviews

Updated August 30, 2015
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3.0
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OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
43 Ratings

Pros
  • Good work life balance with a mobile working culture (in 50 reviews)

  • Competitive salary, great work environment (in 23 reviews)

Cons
  • The senior management has completely lost the plot when it comes to what is important (in 15 reviews)

  • Even when the budget isn't frozen good luck trying to squeeze a dime out of upper management (in 13 reviews)

More Pros and Cons

115 Employee Reviews

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  1. Helpful (6)

    Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at OpenText full-time

    Pros

    Great co-workers, nice locations, decent benefits, week shutdown between Christmas and New Years. Flexible work schedule, virtual assignments, and free coffee.

    Cons

    Micromanaging executive team, no team meetings, restrictive expense policy, top down budget directives, inflexible general policies, difficult to navigate processes, no money to update internal systems, and too quick to cut staff.

    Advice to Management

    Allow the second level of managers that you hired to help run the business. They are there to help and most are doing what is necessary for the business.


  2. Helpful (2)

    Nice Body No Soul

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product/Project Manager in Northville, MI
    Current Employee - Product/Project Manager in Northville, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenText full-time (More than 3 years)

    Pros

    Flexible for work hours, virtual positions, hands off, result oriented atmosphere.

    Cons

    no appraisals, bad salary, run by investors, disconnected culture, bad middle management, frequent layoffs.

    Advice to Management

    Keep an eye on whats going on across the company and not just HQ. Layoffs are mark of your failure and not the employee.


  3. Helpful (1)

    IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at OpenText full-time

    Pros

    Great people to work with. Interesting projects

    Cons

    Nothing outstanding to write here


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (9)

    Another reorganization ... do more and more with less and less

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at OpenText (More than 3 years)

    Pros

    Paid week off holiday from Christmas Day through New Years Day… and flexibility to work from home occasionally, after that, not too much else

    Cons

    With another recent reorganization (this is my 4th reorganization and 5th manager in 3 years) and downsizing of more staff, the management continually puts more and more workload on less and less employees. Most of the time you can’t keep up with the workload because there are no resources to delegate the responsibilities to for help so you put in extra hours (unpaid) just to try to keep your head above water. Seems like there are always hiring freezes and salary increases are tiny, if any.

    Advice to Management

    don't try to put a positive spin with wording "workforce rebalancing" when you're laying off 5% (over 400 people) of the staff. Company tries to promote a good work/life balance or so they say, but when employees need to work extra hours to get the work done because staff size is limited, it's a bit far from the truth.


  6. Helpful (3)

    Used to be better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good vacation benefits and company holiday between christmas and new year.

    Cons

    Once took life/work balance seriously, but now only pays lip service. Limited internal opportunities.


  7. Your Experience depends on your group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Partner Sales
    Current Employee - Strategic Partner Sales
    Recommends
    Neutral Outlook

    I have been working at OpenText full-time (More than 5 years)

    Pros

    Amazing people, wonderful colleagues. The team I'm on now is the best team I've ever been part of. The benefits are great, wonderful healthcare, FSA, and they cover your phone.

    Cons

    Exceedingly difficult to get raises unless you have an offer letter from a competitor. No cost of living increases, they count on you to change jobs if you want an increase, but doing so is not easy.


  8. Helpful (1)

    Not too bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solutions Consultant in Tampa, FL
    Former Employee - Senior Solutions Consultant in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at OpenText full-time (More than 3 years)

    Pros

    Room for growth. You get a week off at Christmas time paid. People are knowledgable. Great benefits.

    Cons

    Lots of reorgs, Pay was not as good as other companies. Some managers were not qualified.


  9. Helpful (3)

    Sr Account Executive

    Current Employee - Sales in Gaithersburg, MD
    Current Employee - Sales in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook

    I have been working at OpenText full-time (More than a year)

    Pros

    Good commission plan and benefits. There is ample opportunity for employees to work virtually from home or another office.

    Cons

    Open text is a large company with the same challenges any large company faces. They could do a better job of field enablement all around.

    Advice to Management

    Management needs to work with the field on sales strategies more often and less of the top down push.


  10. Helpful (5)

    Okay work environment but lots of bureaucracy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Doesn't Recommend
    No opinion of CEO

    I worked at OpenText full-time (More than 3 years)

    Pros

    Fairly good benefits, some managers are attentive, interesting work. Long term employees can advance upwards although there are limits based on years of service/experience.

    Cons

    Pay was towards the lower end of similar companies. Satellite offices tended to be dreary with low morale and constant downsizing. The company only seems to be capable of growth or developing new products through acquisition.

    Advice to Management

    Focus less on which company to acquire next and instead on how to make use of the companies you've already acquired. Stop doing reorgs every 6 months.


  11. Helpful (2)

    Cool 8:30 to 5:30 job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free cab , no work pressure and work life balance

    Cons

    Work is not at all challenging or exciting.



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