OpenText Reviews

Updated September 18, 2014
Updated September 18, 2014
277 Reviews
2.8
277 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
132 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 47 reviews)

  • Customers are always happy, which in turn creates a more positive work environment (in 23 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 13 reviews)

  • Even when the budget isn't frozen good luck trying to squeeze a dime out of upper management (in 13 reviews)

More Highlights

74 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Organized Chaos with Interesting People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL

    I have been working at OpenText full-time (more than 8 years)

    Pros

    Working from is great but that means lots of travel. The work changes often so there are constant new challenges; you never get comfortable and feel you can stay there. That can be either bad or good depending on your personality. Get to work with some really great people across the globe. Most colleagues are smart, competent, fun and engaged. Most everyone has a entrepreneurial attitude.

    Cons

    Never comfortable with employment status. Too many other companies purchased causes duplication of roles. Lack of quality communication causes uneasiness.

    Advice to ManagementAdvice

    Work on better communication and provide stability in the workplace.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Solid Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at OpenText full-time (more than 10 years)

    Pros

    Competitive salary, great work environment. Using latest technologies in new projects.

    Cons

    Seeing some sudden change in direction from upper management. Not sure if all possible alternatives are being discussed or if it is being mandated.

    Advice to ManagementAdvice

    Direction seems to be correct. I would like to see top level management discuss mandates with teams that are being impacted most by decision before it is made.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at OpenText full-time (more than 3 years)

    Pros

    Nice Work life balance, Vacation

    Cons

    Low Pay compared to industry standard

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 5 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time (more than an year)

    Pros

    Flexible schedule, great team, great resources when you can get them, good pay and accounts

    Cons

    The right hand has no clue what the left hand is doing. Through acquisition, resources and teams are separate per solution. Unattainable quota

    Advice to ManagementAdvice

    Don't keep yourself in the ivory tower.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at OpenText full-time (more than an year)

    Pros

    Decent culture in Canada ,,decent benefits

    Cons

    Becoming a mini CA focused more on renewal revenue than new license revenue

    Advice to ManagementAdvice

    Pay attention to the field. New license growth should be where you focus not on renewals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Challenging work, Lots of acquisitions. Still not a bad place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Solutions Consultant in Columbus, OH
    Current Employee - Senior Solutions Consultant in Columbus, OH

    I have been working at OpenText (more than 3 years)

    Pros

    Great Life work balance if you know how.
    Most people are great.

    Cons

    Upper management only worries about money.
    Superb software lineup that is being underutilized.

    Advice to ManagementAdvice

    Worry more about the customer base and satisfaction. Listen to the workers and not the money.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Systems and Network Administrator, Network Manager, Senior Professional Services Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator
    Former Employee - Senior Systems Administrator

    I worked at OpenText full-time (more than 8 years)

    Pros

    Dynamic company with lots of interesting work.
    Growing Company
    Paid well
    Good benefits

    Cons

    Lots of acquisitions.
    Managed acquired companies by financial performance, not potential.
    Remote and acquired offices do not feel like part of the company.

    Advice to ManagementAdvice

    Evaluate talent in remote offices and acquisitions and recognize the value to the company.

    I felt Open Text was a great place to work because of my coworkers in my local office. I stayed for a long time because of a sense of family with the people I worked with.

    When we were acquired by Open Text that sense of family was lost. Open Text needs to work to maintain that sense of family in companies they acquire and cultivate those values to make their worldwide staff more dedicated to the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    A company with potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time

    Pros

    There are many intelligent people working here who are very talented in their areas of expertise. The work life balance is very good.

    Cons

    The projects are not well organized and employees are unable to work to their potential.

    Advice to ManagementAdvice

    Upper management needs a better vision of useful products.

    Neutral Outlook
    No opinion of CEO
  10.  

    essentially positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Boston, MA
    Former Employee - Project Manager in Boston, MA

    I worked at OpenText full-time (more than 10 years)

    Pros

    lots of new technology via acquisitions

    Cons

    too big and anonymous teams

    Advice to ManagementAdvice

    need more rank and file communications from senior mgmt

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Overall Work Experiance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Professional Services in Denver, CO
    Current Employee - Director Professional Services in Denver, CO

    I have been working at OpenText full-time (more than 3 years)

    Pros

    Great work/life balance, oppportunity for advancement, lots of training available, ability to affect change at all levels - management listens to ideas

    Cons

    hard to receive compensation adjustment, little interaction if you are a remote employee

    Advice to ManagementAdvice

    more opportunities for remote or home based employee to interact with peers

    Recommends
    Neutral Outlook
    Approves of CEO

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