OpenText

  www.opentext.com
  www.opentext.com

OpenText Reviews

Updated November 25, 2014
Updated November 25, 2014
293 Reviews
2.7
293 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
144 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 50 reviews)

  • Customers are always happy, which in turn creates a more positive work environment (in 23 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 15 reviews)

  • Even when the budget isn't frozen good luck trying to squeeze a dime out of upper management (in 13 reviews)

More Highlights

77 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Development Representative in Tampa, FL
    Current Employee - Account Development Representative in Tampa, FL

    I have been working at OpenText full-time (less than an year)

    Pros

    People are very nice to work with

    Cons

    Disorganized, Hard to navigate the company resources

    Advice to ManagementAdvice

    Help get the company more efficient

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Doing OK but not leading edge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in San Francisco, CA
    Former Employee - Consultant in San Francisco, CA

    I worked at OpenText full-time (more than 3 years)

    Pros

    Solid company but far from leading edge.
    Stable management

    Cons

    Not in a growing segment

    Advice to ManagementAdvice

    Shake things up

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    I like the people and the company has been good to me and for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Tucson, AZ
    Current Employee - Technical Consultant in Tucson, AZ

    I have been working at OpenText full-time (more than 8 years)

    Pros

    Good people who work hard and want to do the right thing. Financially, the company performs well and grows consistently year over year. The benefits are decent, including educational reimbursement and access to various internal professional develeopment resources.

    Cons

    We get compartmentalized sometimes, and disconnected. It can be challenging to complete tasks or projects that require strong coordination between departments or teams, especially when geographically dispersed. The Customer Support is always under tight budget constraints (just a fact of life, I think).

    Advice to ManagementAdvice

    I'm not sure what to say here.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Customer Solution manger

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Great place to travel and get exposed to diverse technology.

    Cons

    Slow response from up to down.

  6. 7 people found this helpful  

    Great salary and travel, but not much to learn here technology-wise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Consultant in Austin, TX
    Former Employee - Senior Consultant in Austin, TX

    I worked at OpenText

    Pros

    - Work with industry veterans
    - Connections to some of the biggest companies in the world
    - Wonderful travel opportunities

    Cons

    - Not much room for career development
    - Software is extremely dated and probably not useful if you want to grow as a programmer

    Advice to ManagementAdvice

    It's not easy to move forward with enterprise class software, but most of what's being used is just too old for this company to survive much longer. Software rewrites are a bad idea, but something must be done to keep this company up with the current times.

    No opinion of CEO
  7. 3 people found this helpful  

    Great products but senior management was a revolving door.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive II in Austin, TX
    Current Employee - Account Executive II in Austin, TX

    I have been working at OpenText

    Pros

    Great products and industry references.

    Cons

    New CEO single-handedly took the company to its knees. Commanded little or no respect. Cleared almost all senior management positions to fill with his own cronies.

    Advice to ManagementAdvice

    They have since been acquired.

    Recommends
    Disapproves of CEO
  8. 3 people found this helpful  

    Not a horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Consultant in Tucson, AZ
    Current Employee - Technical Consultant in Tucson, AZ

    I have been working at OpenText

    Pros

    Open Text is not going to disappear anytime soon, the overall goals of the company are very clear and senior management is very committed to those goals.

    Cons

    Although, the company is stable their acquisition scheme makes job security very impossible to gauge. Very often "redundant" positions are eliminated and unnecessary fat is trimmed. Employee appraisals are pointless, since there is no reward for good or excellent performance. At the time of the acquisition of my company we were told that our salaries would be reviewed and they would rebalance us accordingly. Based on all research we are grossly underpaid and no talk any longer of relieving that.

    Although, Open Text is growing it does not seem that there are many opportunities for advancement. The few opportunities that do come up, middle management will bypass protocol and just simply “tap” someone to move up. In many cases this is based on subjective criteria rather than raw facts, and gives the appearance of inadequacy. Morale can be very low at times, however senior management will rally the troops in an attempt to make them forget about how little they make and their future is very bleak to say the least.

    Advice to ManagementAdvice

    My advice to management and shareholders, is to forget about the $2 Million that the CEO is paid each year, and start taking care of those who take care of them. When we received a 29% increase in health care costs, Open Text did nothing to help offset that cost to the employees. With inflation moving so quickly, you would expect to at least maintain a resonable living.

    Approves of CEO
  9. 1 person found this helpful  

    Beware! - Looking for a buyer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Boston, MA
    Former Employee - Project Manager in Boston, MA

    I worked at OpenText

    Pros

    people, history and dev team

    Cons

    old code and sr. mgmt looking for a way out

    Advice to ManagementAdvice

    No sell out

    Disapproves of CEO
  10.  

    Think twice about Vignette

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - VPS Consultant in Austin, TX
    Current Employee - VPS Consultant in Austin, TX

    I have been working at OpenText

    Pros

    Good pay, benefits. Bright and cooperative co-workers, dedicated 'lower' management. Everyone tries hard but the best people seem to leave relatively quickly.

    Cons

    Disorganized, extremely poor training for VPS, dishonest with clients. Their software is an absolute nightmare to work with, especially with the minimal training you get.

    Advice to ManagementAdvice

    Sr. Management is out of touch with the product. The product is out-dated and basically irrelevant. The company is very lucky to still be around.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    An Average company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at OpenText full-time (more than 5 years)

    Pros

    Fixed work time, Free cab facility

    Cons

    perks are low, senior management lacks clarity

    Advice to ManagementAdvice

    compensation benefits are not upto mark. And there's no provision to change line manager

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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