OpenText Reviews

Updated July 27, 2015
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108 Employee Reviews

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  1. Doing OK but not leading edge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in San Francisco, CA
    Former Employee - Consultant in San Francisco, CA

    I worked at OpenText full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Solid company but far from leading edge. Stable management

    Cons

    Not in a growing segment

    Advice to Management

    Shake things up


  2. I like the people and the company has been good to me and for me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Tucson, AZ
    Current Employee - Technical Consultant in Tucson, AZ

    I have been working at OpenText full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people who work hard and want to do the right thing. Financially, the company performs well and grows consistently year over year. The benefits are decent, including educational reimbursement and access to various internal professional develeopment resources.

    Cons

    We get compartmentalized sometimes, and disconnected. It can be challenging to complete tasks or projects that require strong coordination between departments or teams, especially when geographically dispersed. The Customer Support is always under tight budget constraints (just a fact of life, I think).

    Advice to Management

    I'm not sure what to say here.


  3. Customer Solution manger

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText

    Pros

    Great place to travel and get exposed to diverse technology.

    Cons

    Slow response from up to down.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    Great salary and travel, but not much to learn here technology-wise

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Austin, TX
    Former Employee - Senior Consultant in Austin, TX

    I worked at OpenText

    No opinion of CEO
    No opinion of CEO

    Pros

    - Work with industry veterans - Connections to some of the biggest companies in the world - Wonderful travel opportunities

    Cons

    - Not much room for career development - Software is extremely dated and probably not useful if you want to grow as a programmer

    Advice to Management

    It's not easy to move forward with enterprise class software, but most of what's being used is just too old for this company to survive much longer. Software rewrites are a bad idea, but something must be done to keep this company up with the current times.


  6. Helpful (3)

    Great products but senior management was a revolving door.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive II in Austin, TX
    Current Employee - Account Executive II in Austin, TX

    I have been working at OpenText

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Great products and industry references.

    Cons

    New CEO single-handedly took the company to its knees. Commanded little or no respect. Cleared almost all senior management positions to fill with his own cronies.

    Advice to Management

    They have since been acquired.


  7. Helpful (3)

    Not a horrible company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Tucson, AZ
    Current Employee - Technical Consultant in Tucson, AZ

    I have been working at OpenText

    Approves of CEO
    Approves of CEO

    Pros

    Open Text is not going to disappear anytime soon, the overall goals of the company are very clear and senior management is very committed to those goals.

    Cons

    Although, the company is stable their acquisition scheme makes job security very impossible to gauge. Very often "redundant" positions are eliminated and unnecessary fat is trimmed. Employee appraisals are pointless, since there is no reward for good or excellent performance. At the time of the acquisition of my company we were told that our salaries would be reviewed and they would rebalance us accordingly. Based on all research we are grossly underpaid and no talk any longer of relieving that. Although, Open Text is growing it does not seem that there are many opportunities for advancement. The few opportunities that do come up, middle management will bypass protocol and just simply “tap” someone to move up. In many cases this is based on subjective criteria rather than raw facts, and gives the appearance of inadequacy. Morale can be very low at times, however senior management will rally the troops in an attempt to make them forget about how little they make and their future is very bleak to say the least.

    Advice to Management

    My advice to management and shareholders, is to forget about the $2 Million that the CEO is paid each year, and start taking care of those who take care of them. When we received a 29% increase in health care costs, Open Text did nothing to help offset that cost to the employees. With inflation moving so quickly, you would expect to at least maintain a resonable living.


  8. Helpful (1)

    Beware! - Looking for a buyer

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Boston, MA
    Former Employee - Project Manager in Boston, MA

    I worked at OpenText

    Disapproves of CEO
    Disapproves of CEO

    Pros

    people, history and dev team

    Cons

    old code and sr. mgmt looking for a way out

    Advice to Management

    No sell out


  9. Think twice about Vignette

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VPS Consultant in Austin, TX
    Current Employee - VPS Consultant in Austin, TX

    I have been working at OpenText

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good pay, benefits. Bright and cooperative co-workers, dedicated 'lower' management. Everyone tries hard but the best people seem to leave relatively quickly.

    Cons

    Disorganized, extremely poor training for VPS, dishonest with clients. Their software is an absolute nightmare to work with, especially with the minimal training you get.

    Advice to Management

    Sr. Management is out of touch with the product. The product is out-dated and basically irrelevant. The company is very lucky to still be around.


  10. Helpful (2)

    Director, Professional Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Virtual environment, team of expert/collaborative workplace

    Cons

    Lack of growth, poor middle management culture

    Advice to Management

    Listen and allow middle managers to contribute.


  11. Helpful (1)

    Mixed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support in London, England (UK)
    Former Employee - Customer Support in London, England (UK)

    I worked at OpenText

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay was at least industry standard. If you get lucky with the right team, you could get to work with some wonderful people, and have a great team dynamic.

    Cons

    Truly surreal levels of favouritism and lack of professionalism in more than one department. Knowing the right people or just getting lucky can earn a well paid position by doing and contributing nothing; working hard may or not see progression. Could be better with regards to personal development - courses etc would have been welcome.

    Advice to Management

    Value those who contribute. It's a commercial enterprise, not a golf club. Money saving gimmicks could be replaced by a sensible audit of what is needed and what is not.



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