OpenText Reviews

Updated August 3, 2014
Updated August 3, 2014
257 Reviews

2.8
257 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
OpenText President & CEO Mark J. Barrenechea
Mark J. Barrenechea
116 Ratings

Review Highlights

Pros
  • Decent work/life balance; some intelligent, hard-working colleagues (in 45 reviews)

  • The work environment is one of the best I have experienced (in 22 reviews)


Cons
  • Hard to be recognized for a promotion unless you are "pals" with the right people in Senior Management (in 13 reviews)

  • Seeing some sudden change in direction from upper management (in 11 reviews)

More Highlights

73 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Work-life balance and benefits are real good, but it's hard to make your mark.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time for more than 10 years

    Pros

    Unless you're in a position where you travel, the work-life balance is good and the benefits (except for salary) are just really great.
    If you love to be challenged, you definitely have possibilities.

    Cons

    Too many acquisitions make the company feel like a patchwork. Working environment can be soooo different from one office to the other.
    The company being global, you keep working with people you never meet; it's easy to get the feeling that you are just another drop in the ocean.
    The only way to increase your income is to get a promotion, so people either get "fake" job titles (created by the manager to justify the raise) or get promoted to positions where they don't belong.
    The higher management changes very often too, you get the feeling they are disposable - no long term vision there.

    Advice to ManagementAdvice

    Stop changing the marketing strategy, the product names and buying new companies, and just start integrating the acquisitions, hiring people to grow and solidify the great products we already have, and please, please, please, redefine the internal structure so making our own numbers don't get in the way of another team's numbers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    A difficult but necessary journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  London, England (UK)
    Current Employee - Manager in London, England (UK)

    I have been working at OpenText full-time for more than 3 years

    Pros

    We are entering an exciting new phase as an organisation but that necessarily requires some change in both thinking and attitude. However the direction we are going is the right one even if the waters are a bit choppy just now

    Cons

    A lot of the sense of opentext community seems to have left the business just now and there's a sense of all work no play which I believe that balance needs to change.

    Advice to ManagementAdvice

    Take action on the growing perception that there is little tolerance of the dissenting voice. Not all management actions are right and not all doubting Thomas's are wrong.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Good Stable Company with Drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Waterloo, ON (Canada)
    Current Employee - Software Developer in Waterloo, ON (Canada)

    I have been working at OpenText full-time for more than 3 years

    Pros

    Great work and life balance. Great talented people to work with.

    Cons

    Communication from high level management is hard to map to regular day to day task at low level. No increments or bonus - stuck with initial salary till next promotion ( which could be indefinite ). Average or below average pay and benefits. Employee feedbacks are rarely accepted. Little room for growth.

    Advice to ManagementAdvice

    Listen to employee issues and bring everything to industry standard / average.

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  5. 2 people found this helpful  

    Undergoing change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time for more than 5 years

    Pros

    Friendly and helpful people
    Offices environment is good

    Cons

    North American focus
    Poor middle management
    Yearly review lacks any basis in reality and is seen as a tick-in-the-box exercise not an opportunity for individual development

    Advice to ManagementAdvice

    Improve the communication
    Cut back on boom to bust cycle
    Invest to improve existing people not just to increase bums on seats

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Not the same anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond Hill, ON (Canada)
    Former Employee - Anonymous Employee in Richmond Hill, ON (Canada)

    I worked at OpenText full-time for more than 5 years

    Pros

    Great benefits and work life balance

    Cons

    poor management, they only care about the shareholders/investors with no personal growth.

    Advice to ManagementAdvice

    You should treat the staffs better as they are the assets of the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    A company that wants to be big, first and foremost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Waterloo, ON (Canada)
    Former Employee - Director in Waterloo, ON (Canada)

    I worked at OpenText full-time for more than 10 years

    Pros

    Fantastic people, smart, innovative, diverse
    As leader in ECM, it is a chance to set the standards and to learn what it takes to successfully market software to a global market.

    Cons

    Management is Impersonal, it is all about the money, follow the shareholder 90-day cycle rather than sound, long-term planning.

    Advice to ManagementAdvice

    Treat your employees better, don't get rid of them when you can replace them with cheaper people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A stable company, but lack of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Waterloo, ON (Canada)
    Former Employee - Software Developer in Waterloo, ON (Canada)

    I worked at OpenText full-time for more than a year

    Pros

    Good work-life balance
    Nice people to work with

    Cons

    Not really technology-driven
    Lack of innovation

    Advice to ManagementAdvice

    Really need to invest more in technology innovation

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    OT is a jack of many trades

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OpenText full-time for more than 10 years

    Pros

    Very complete product suite across many aspects of content management. Very fair employer. Lots of nice benefits. Very nice working environments.

    Cons

    Difficulties in setting a real innovation strategy. Growth comes from acquisition rather than innovation. Revenues always increase yet staff available to get things done seems to always get smaller.

    Advice to ManagementAdvice

    Feed the cash cow.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Good company, slow pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Waterloo, ON (Canada)
    Former Employee - Marketing in Waterloo, ON (Canada)

    I worked at OpenText full-time for more than 3 years

    Pros

    Good support for employees. Overall good culture and people.

    Cons

    Very bureaucratic and can be "cliquey". Unnecessary process slows down productivity. Indecisive at times which stifles innovation.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    OK if you are a non-HQ employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OpenText full-time

    Pros

    Stable company with predictable growth.

    Cons

    Limited opportunity for career growth if you are not in Waterloo.

    Advice to ManagementAdvice

    Salaries need to be more competitive to hire above average employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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