Opera Solutions Reviews

Updated August 25, 2015
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Opera Solutions Chairman & CEO Arnab Gupta
Arnab Gupta
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Pros
  • Flexible hours of work, though that can turn around and bite you by taking your work-life balance haywire (in 9 reviews)

  • flexible hours, being able to work from home for a very long time (in unit of month), free snacks and beverage, Friday catering lunches (in 11 reviews)

Cons
  • Senior management has almost 0 skills in people management (in 11 reviews)

  • Lack of transparency and broken promises (in 5 reviews)

More Pros and Cons

17 Employee Reviews

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  1. Helpful (1)

    The best company I've ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time (More than 3 years)

    Pros

    Excellent pay, lots of happy hours, outings, and lunches. Good work/life balance. Lots of opportunity to learn and grow. Beautiful offices. Professional environment. Very competent people, even at entry levels. I say it's the best company I've ever worked for because it is--and I've worked for a lot of companies. It's easy to think things will be better elsewhere, but the honeymoon ends at some point no matter where you go. I've been here for several years, and even though we've gone through a lot of changes, this company has weathered those changes better than most. We haven't changed owners. We haven't had tons of layoffs. We haven't had pay cuts. We haven't had our benefits cut. We have excellent vacation time. We have an HR department that is willing to listen and work with us to make the changes we need made. We are also in the process of implementing some much-needed infrastructure and systems, and we're improving existing ones. Things continue to change--some things for the better, some for the worse, but all companies do that, and this one is handling those changes better than most.

    Cons

    They struggle with holding onto middle management. Some middle managers are great, others are simply gone--literally--leaving too many people fending for themselves. For some, that's an opportunity, and for others, it's a stumbling block. You definitely learn how to "manage up." We're also missing some basic infrastructure that most other companies seem to have. Part of this is because of our tight security constraints, but part of it seems like poor planning.

    Advice to Management

    Continue to hire people from large companies to fill middle management roles and to help implement a strong infrastructure.


  2. Helpful (8)

    Fast Learning Curve, Exposure to work on Big Data - Cool Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Jersey City, NJ
    Current Employee - Business Analyst in Jersey City, NJ
    Recommends
    Positive Outlook

    I have been working at Opera Solutions full-time (More than a year)

    Pros

    - High Paying Job in comparison to other firms in Advanced Analytics / Big Data Space - Flexible Work Hours - as expected when I joined Opera, I noticed that extreme care is taken to deliver exemplary work but what surprised me is that Managers here are highly flexible and sensitive to your personal time / work hours. Managers you work with are just like you - smart, Knowledgeable, witty and extremely helpful - Focus on attracting and nurturing right talent - as a school champion, I have seen the rigor which goes into candidate interviews, and attracting right talent / mindset - an important reason which I think will keep this company ahead of market for years to come. Another interesting aspect I noticed is that mentors here keep an eye on your goals (it comes without saying that you are responsible for your on Growth, but if you have questions about what to pick, which areas to explore, there will be senior managers to guide you). - Exposure to advanced data analytics solutions - the Big Data Platform - Signal Hub - is very powerful and unique. Also, it forms the core of company investment and rightly so, as more this platform matures, better it is for the industry and delivery teams. - As a Company DNA, Opera only attracts smart and bright candidates, so high-quality deliverable is never an issue. - Exposure to work with Market Leaders across Industries - the accounts are pretty big and are market leaders. It feels comforting when you notice that you are the science behind lot of campaigns ongoing in the market - it is like "INTEL INSIDE" :)

    Cons

    - As widely discussed, this company has made a transition from Consulting to Big Data firm, and it has both pros and cons - pros being that there is emphasis on Problem Solving, Discussions and Ideas. The Con is that sometimes it does not feel right to invest time in problem solving every minor detail. It is too much of intellectual concentration - which sometimes seem to be distracted by focus on over-solving EVERY problem.

    Advice to Management

    1) Focus on sales and expand work with other large companies (I am sure this might be already being done, but thought I should outline). 2) Start Certification Programs with External Vendors - SAS, R etc.


  3. Helpful (10)

    Good momentum building...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time (More than a year)

    Pros

    The analytic talent and ability to deliver effective solutions is amazing. Opera's capability to provide deep and effective predictive and prescriptive analytics is way beyond just another "Big Data" bolt-on play. A lot of companies are touting Big Data effectiveness, but no one is doing what Opera is doing. The quality of people at Opera is phenomenal hence our ability to do things that other companies can not.

    Cons

    The old "consulting culture" is changing as more systems & structure are put into place, but it can't change quickly enough. It seems that there is not a system in place, so the "silo-ed" business functions don't have a way to share progress and success across the entire company (beyond water-cooler talk or a paragraph in an email).

    Advice to Management

    Continue to seek and find the "outlier" talent... not just people with the big-name company pedigree, but the builder, the self-motivator, the driven-by-heart not numbers player. Continue to strive towards excellence to celebrate and demonstrate our effectiveness so everyone is proud of our "wins". Continue the struggle towards culture change.


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  5. Helpful (15)

    Detailed Notes on my experiences with Opera

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Manager in Jersey City, NJ
    Current Employee - Engagement Manager in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time (More than 3 years)

    Pros

    I love this company due to many reasons, some of which I have tried to outline below in detail: 1) Highly Talented Peer Group - I have worked in many firms both in US and India, and with that experience, I must say that I have been highly impressed by the talent pool here in Opera. It comes from the fact that the firm hires from the best schools across the globe, with specific DNA in the employees. It is due to this fact that you will always find resources at Opera coming up with innovative and smart solutions to the difficult and complex industry problems. No matter how crucial the opening is - it is emphasized to hire ONLY "right" candidate. My top reason to vouch for this ambitious and smart talent pool. 2) Freedom to choose Career Paths - In Opera, I started with Process re-design Consulting 3 years back for one of the top financial US institutions, then I decided to move to Procurement practice area and Opera supported me with this move. I worked with clients in US, Europe and India on multiple procurement initiatives. And then - figuring out my passion - I decided to move to Product Management and I started working with one of the top Products team as a Product Manager - I led development of leading products in supply chain industry. After 3 years, I decided to move to the core Products Group - and the firm supported my move. Where else would I have found such support - only at a place where employer understands power of playing employees to their strengths. It is completely different at Opera, where I get to choose what I love, and company is open in helping me find my passion. My experience with my last large US based employer (top Consulting firm) was completely different where I was stuck with an Account and a Practice Area - the attitude there was that I was too small to be cared. I think being entrepreneurial is one of the DNAs of a typical successful Opera resource. 3) Respect for Talent - I was going through some of the other posts on this site, and noticed that most of the posts seem to be written by ex-Operaites who could not cope up with the talented peer group - I could not stop but smile (knowing that the firm is not meant for all and management knows that). As a company, I have high regard for Opera and its management - since only resources - who are smart and highly driven to bring change in client environments - are respected at Opera. Others - either leave or are requested to go - seem to be writing on these portals. So much negativity for a place where only smart people survive - if it is too much for an average Joe, then s/he never understood the core DNA of Opera. I would provide an alternate to anyone reading these reviews - simple way to test waters is to connect with any of the top universities in the world and get feedback from the seniors/ peers. 4) Clear Vision/ transparent policies - I had concerns like everyone else, but ever since Company came up with a clear vision statement [correct move], I have realized that all decisions are focused in line with our vision. Also, the management made all the policies in the company transparent. Folks who are complaining about these policies, are the ones who were getting benefited with lack of clear policies. I am very happy knowing exactly what we focus on as a company, and how we are doing in realizing the dream. 5) Open Channel to Management - I have not seen any company where you could connect with CEO/ Chairman directly, and you get response within a day. I love this initiative taken by Opera 6 months back. Most of the folks on this portal - who are complaining - should try working in any of the big names around the world and try to connect with their CEOs. In any case, company has a large talent pool and they are driven to bring change both internally and externally - the complacent ones are finding themselves misfits and are either requested to leave or realize that this is not a place for them. Bottom line - the company becomes better and better each day with clear accountability across the ladder. 6) Challenging Problems/ Cutting edge research - One of the reasons that we attract best talents in the world is with the the nature of work - the firms get you to work on one of the toughest problems in the world, and be part of the change. I have seen new joinees sitting in front of the clients and getting exposed to the real world problems here - and not stuck with "client is only for senior team members" syndrome. 7) Above Par Pay Scale - Opera has been one of the better paying firms - compare it with any of the competitors and you will realize that you work hard and you earn more - seems like a proposition in line with DNA of the highly driven people - work hard, get paid better. I can go on and on, but this will give you an idea of how a company - driven with a passion to innovate (as our DNA) - can be the one stop address for the most complex industry problems - put forward by clients. They trust us and we deliver on their trust....

    Cons

    No firm is perfect, and a small firm like Opera has some improvement areas too. It is part of the change that will happen over time. I think it is important that you take yourself as one of the levers to push these changes. Some of the improvement areas in my list for the firm are: 1) Lack of Dedicated Sales Resources - Though I don't mind playing multiple roles at mid-management position as it gives me an opportunity to learn and I love doing that, but not having dedicated sales team impacts company's market reach. Also, it distracts Account Management and Delivery teams from their core focus areas. Management has repeatedly mentioned that they understand this problem, and step in themselves (150%+) to support key client pitches - in fact, most of the large accounts are attracted by the name of the management team. This is one of the areas I would like to see improving over years as we invest in sales team. If you want to join Opera, be careful that you will be requested to support some of the ongoing client pitches - so if you are one of the lazy 8-4 guy, Opera isn't a place for you .. may be one of the larger ones with ton of money to keep resources on bench would be a better choice for you. 2) No Clear Firing Policy - One of the things I think this company should adopt is a really good firing policy. I have seen that resources are given enough chances to grow before they are asked to leave - there should be a quick firing if the resource can't cope up with the job requirements. Why waste everyone's time and frustrate the peers. Something I would like Management to seriously think about in the near future. PIP program exists on paper - but rarely used. 3) Training Programs - this is one of the areas where initiatives like Opera University has covered some ground, but in general, the company could focus more on training employees. Most of the training programs currently run informally - when you are around smart folks you learn skills on the feet as well. This is one of the initiatives that will be taken up by the firm in near future. If you are looking for formal certificates so that you can switch jobs, then Opera is not a place for you.

    Advice to Management

    1) As company transitioned from being a Consulting firm to a Big Data Platform company, lot of employees could not cope up with the transition. They wanted to sit back and relax, and earn free salaries - the management was smart enough to track individual performances, and let go employees who were simply misfits. It was not an easy transition, but management did an awesome job in steering ship to different waters.... My suggestion is to keep identifying the misfits and either put them on PIP Programs or ask them to leave. 2) Clearly Defined Firing Policy and Training Program (covered in detail in Cons) Best of luck with the momentum. There are always employees - who look for easy bucks, but the ones who understand potential of the idea and want to be part of the change - will always stand right next to you.


  6. Helpful (5)

    Beware of posts from ex-employees let go from Opera (posing as current employees) and throwing darts from their new home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time

    Pros

    Doing big things in a white hot space. Highly entrepreneurial culture and fluid work environment - you will grow faster at Opera than almost anywhere.

    Cons

    Lack of clearly structured environment and defined processes is not for everyone.

    Advice to Management

    Stay the course - we'll get there


  7. Helpful (4)

    Getting better!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time (More than a year)

    Pros

    New upper management. Seems like they’re starting to listen to their staff and making real changes, starting at the top. New CEO seems to be focused on communication and transparency with weekly emails, which is greatly needed. I’m encouraged by his approach to take stock of the company and fill us in on his findings as he goes. I have high hopes for him and believe he’ll be able to effect real change.

    Cons

    Many processes are still too slow. Middle and upper management needs to provide more timely feedback and communication for staff.

    Advice to Management

    Try to remember your people are your greatest asset. “Thank you” and honest communication about next steps regarding promotions, projects, and reassignments go a long way. Even if you don’t have the answers we want, letting us know where you are in the process is a step in the right direction. Advice to fellow employees: This company hires a lot of people fresh out of school, which means they’re young millennials with high (unrealistic) expectations and little perspective. While things at Opera have not been perfect, they could be so much worse. We’ve gone through a huge transition — or three — but I’ll take that over a “this is the way it’s always been done” mentality any day.


  8. Helpful (3)

    Opera Solutions provides innovative big data solutions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Opera Solutions full-time (More than 3 years)

    Pros

    Opera is very flexible. The management is laid back. They are not afraid to be experimental. It feels like working at a startup with the stability of a major company

    Cons

    Business models often seem to change on a whim leaving everyone feeling uncertain

    Advice to Management

    Every level of the organization needs more accountability


  9. Helpful (1)

    Opera has what other companies lack

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time

    Pros

    Opera Solutions is full of young, smart, optimistic people. Maybe too optimistic. As someone who's worked at several companies and in a completely different industry, I find many of the things that others are disgruntled about at Opera refreshing. The company is trying to redefine itself from a consulting firm to a product-based company, which is a very difficult task. But instead of just laying off consultants (and those who are a bit stuck in the consultant mindset), the company (from my perspective at least) seems to be trying to hold onto them, valuing its people more than any other company I've worked at. After many rounds of layoffs at other companies, this is a nice change of pace, even if it is to the temporary detriment of others. The CEO is incredibly smart. He knows big data, he knows business, and he's smart enough to know what he doesn't know—and hires the best scientists and domain experts to make his vision a reality. I find him refreshingly honest, able to admit to his mistakes and humble enough to learn from them and move on. The company is forging through uncharted territory, and you need a leader who is willing to self-correct. My favorite part about Opera is the employees. The company spares no expense in the hiring department (it seems), and that is a huge benefit. Many companies hire the least expensive people who can barely do the job that's necessary in order to save money. When that happens, growth is impossible, as no one can excel or learn, and the company becomes stagnant and dies. Here, you have a company full of overachievers--Ivy League grads, some with years of experience in their fields who can really help shape the careers of the younger staff. In my experience, this is no longer the norm most places. Other quick notes from my perspective: --My hours are great. There has been some evening and weekend work, but on average, I'm home an hour earlier than was I used to be. --While I haven't participated in many of the extracurriculars, that there are any is rare. A company that volunteers, has happy hours, reaches out to the community, etc. speaks to the forward-thinking company culture, as well as to the level and type of employees here. --This is a fluid, dynamic environment. While that may make some people crazy (and it makes me crazy sometimes, too), it also means that employees can move around a bit. I think some employees give managers too much power to control their experience here. *Everyone* contributes to the overall dynamic, and each of us is ultimately in charge of our own experiences. Those who are willing and able to take on additional responsibility and/or leadership roles seem to move up very quickly. This is rare and should be seen as a benefit and opportunity.

    Cons

    The "flat" organization isn't really flat--nor is it beneficial. It just makes transparency that much more difficult.

    Advice to Management

    Take some management courses. As with most companies, you're all adept in your fields, but managing people isn't it. Get on the same page and provide a clear, unified company structure and direction, and then stick to it.


  10. Best-positioned company in Big Data analytics space

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Jersey City, NJ
    Current Employee - Vice President in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opera Solutions full-time (More than 3 years)

    Pros

    Opportunity to be part of the most advanced company in the exploding Big Data arena Great people - accomplished, intelligent, fun Chance to be part of fluid, entrepreneurial culture, bring great products to new markets, and get in on ground floor of the Big Data economy

    Cons

    Definite growing pains - particularly in shedding the old consulting values and approaches Some grumpy and cynical old-style consultants who create a lot of noise and won't get on the new bandwagon Company has grown so fast that its processes and infrastructure have not kept up - it's harder to get things done than it should be

    Advice to Management

    What the company represents in the market, and the traction it's gaining, is real. But management needs to do a better job of communicating it all internally, especially to the few folks who just don't "get it" and are creating a lot of needless angst.


  11. A fun place to work with a lot of smart peers and solid management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Approves of CEO

    Pros

    All the people I work with are extremely bright and I can learn a lot from them. Also, there are no egos. We're all trying to accomplish the same thing and more focused on the pioneering and outcome rather than individual praise. If you work hard, you get noticed because there is a high degree of visibility. Also there are good perks like friday lunches, happy hours, access to the MSG box, etc.

    Cons

    Their benefits package is not the best. Also, there is sometimes chaos working in a start-up type environment. Typical growing pains.



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