Opinion Access Reviews

Updated August 30, 2015
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7 Employee Reviews

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  1. Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Interviewer in Long Is City, NY
    Current Employee - Phone Interviewer in Long Is City, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Opinion Access (More than 5 years)

    Pros

    Pat Denham is so pretty.

    Cons

    They more microwave popcorn in the break room.

    Advice to Management

    Have more cookies in the breakout.


  2. Excellent work place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fun Co-Workers Get bonus for some completed surveys Get hired quick once you pass test and/or training The night shift is the best shift

    Cons

    Not enough hours on some days.


  3. Interesting, but not long-lasting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Opinion Access part-time (Less than a year)

    Pros

    My customer service experience improved and communicating with people over the phone became easier.

    Cons

    Not fair to workers, doesn't permit them to join a union. Employees were preparing to strike. You were only trained for one survey, and they won't assign you to another for a long time.

    Advice to Management

    Train your employees to ALL of the surveys, so you don't have to keep looking for others. Letting your employees unionize isn't a bad idea either.


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  5. The amount of hours were crappy!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Opinion Access part-time (Less than a year)

    Pros

    * Gain people skills * Easiest job in the world to get if you know how to type, read, and follow directions

    Cons

    * They send you home if you aren't as good as their top employees * If you show up late or on time you still might not be guaranteed a cubicle= work

    Advice to Management

    * First come, first served should only be applied when you're giving handouts. A cubicle for your employees shouldn't be one of them.


  6. Omg this place is terrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Long Island City, NY
    Current Employee - Telephone Interviewer in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Opinion Access part-time

    Pros

    Quick paycheck Very easy to get. You literally just walk in, and as long as you can read and write in English you've got the job.

    Cons

    The bathrooms are dirty. Rules are ridiculous!! Cameras follow you. Training team is very rude and literally scare and bully potential employees during training. Confusion all throughout. Not allowed bathroom breaks. 7.25 an hour for painful headaches and rude treatment Supervisors act as though they're doing you a favor when you ask a question They do not allow direct deposit...?

    Advice to Management

    Stop bullying workers and treating workers like crap. For 7.25 an hour you sure do expect a lot. Very unprofessional environment always breeds unprofessional employees.


  7. Helpful (1)

    in my opinion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Phone Operator in Long Island City, NY
    Current Employee - Bilingual Phone Operator in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Opinion Access part-time (Less than a year)

    Pros

    immediate hire, easy interview process just pay attention, bilinguals make $9 per hour and $8 when conducting english surveys, no strict dresscodes (use common sense people), some of their staff are very professonal and helpful and truly want you to succseed. everyone is given a fair chance, but its up to you to take it...

    Cons

    the interview process should be better at filtering people that cant read/write, some people dont take their work seriously some act and look a mess... also the office is kinda dark and depressing,

    Advice to Management

    sometype of uniform should be in effect, that might help some people get into a more professonal mindset,also the place could use better lighting, the dim lighting is depressing and tiresome..


  8. Helpful (1)

    very bad conditions not a good place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer
    Current Employee - Telephone Interviewer
    Doesn't Recommend
    No opinion of CEO

    Pros

    Immediate hire is possible. all you have to do is past a simple test just make sure you pay attention to the video. the only pro I can give them is that there is paid training.

    Cons

    Work conditions are horrible. bathrooms smell and sometimes people smell. the pay is too low and sometimes they have work for you. working over 40 hours is not accepted here and steal your hours do not work for this company unless your desperate for fast cash.

    Advice to Management

    Make payroll correct their mistakes many people weren't getting paid the hours they worked



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