Orbitz Worldwide

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Orbitz Worldwide Reviews

Updated May 28, 2014
Updated May 28, 2014
333 Reviews

4.2
333 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Orbitz Worldwide Chief Executive Officer Barney Harford
Barney Harford
252 Ratings

Review Highlights

Pros
  • Management emphasizes the work/life balance and encourages you to take vacation (in 58 reviews)

  • Flexible work from home policy; good place to grow if you have the right manager (in 18 reviews)


Cons
  • Work life balance is not valued at Orbitz (in 10 reviews)

  • It's very hard to achieve unrealistic goals when Senior Management doesn't value experienced employees (in 15 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    First year was great, and then it just went downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Manager-level Employee
    Former Employee - Former Manager-level Employee

    Pros

    My first year at Orbitz was great. Loved the environment, learned about the travel industry, and worked with wonderful people. Also, this is the time HR asks you to comment on glassdoor.com, when you are fresh and everything seems perfect. Very smart.

    Cons

    After my first year, I learned the truth about Orbitz. Not much potential for growth. Investment in training and learning does not exist. I asked many times about going to training seminars, but was turned down because of "budget" reasons. Upper management is absolutely horrible, no backbone at all. After I left the company, I realized how much I did not learn at Orbitz. I felt I had gone backwards instead of forwards in my industry. Also, after I left the company, I found out I was blocked from an internal opportunity by upper management. And I was lied to about the reason why I didn't get the job. Makes me sick. HR is clueless. My exist interview was a joke.

    Advice to ManagementAdvice

    Support the people who are on your team, and stand up for them. Do not think about only yourselves. Be honest. Do not take advantage of people. Provide growth potential.

    Doesn't Recommend
    Disapproves of CEO

    Orbitz Worldwide Response

    Jun 12, 2014Dir. of Talent Development

    Sorry to hear you did not personally witness much potential for growth during your time at the company, but Orbitz is committed to promoting individuals who have made outstanding contributions to the ... More

  2. 2 people found this helpful  

    Stagnant middle management, no room to move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Manager  in  Chicago, IL
    Former Employee - Technical Manager in Chicago, IL

    Pros

    Interesting industry and technology, global focus.

    Cons

    Limited avenues for career advancement; a forced "bell curve" for performance reviews makes it a popularity contest and not a real reflection of hard work and value contributed.

    Advice to ManagementAdvice

    Get rid of your ridiculous bell curve performance reviews and give the talent you have opportunities. I was easily able to get a position at the next level up, but had to leave the company to do so.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 7 people found this helpful  

    Challenging work, great peers but difficult to understand management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL

    Pros

    A lot of the work involves many technical challenges that keeps the engineers really focused and excited to work on the upcoming and current projects we have. The challenges we face are things that are great to people if you're a problem solver and love to work on things that will make the platform stronger and better. One of the most important things to look for in a company is how you can grow in the company. The lighter form of beaucracy allows you to communicate with different departments such as operations and business fairly easily to push forward a new idea that engineers may be interested in. This really allows you to seek new opportunities that you may not have otherwise thought about.

    Cons

    Many people seem to think of the company as having a "startup culture", but in my experience, that is far gone. With cost savings in mind, management has taken away a lot of things that keeps employees happy. The benefits package is average, the "healthy food" breakfast has been trimmed down significantly, and there are few perks such as rewarding good innovative ideas. Compensation is based on average market forces in the area, etc.

    The office dynamic is fairly mixed. As a cost savings measure, many software engineering positions are off-shore creating a VERY poor work/life balance. With the time zone difference, you would be expected to work at 10pm-11pm or come in early between 7am-8am just to communicate with the rest of your team. This creates a very tiring cycle of work which makes it very hard to be productive during the day. In addition, the significant amount of work off-shore is starting to have an impact on the quality of the software being wrote which as Software engineers, you'll find to be very infuriating to work with.

    Another significant office culture dynamic is the increasing amount of contract work. Although you may find yourself with a better work/life balance, our fellow contract co-workers are facing even more harder work conditions simply because HR doesn't handle them. This causes an increasingly stressful work environment where people are becoming less relaxed and less "startup culture" and becoming more of a company where people are expected to be worker bees.

    Advice to ManagementAdvice

    Very poor work/life balance especially in teams with off-shore components. The quality of the software is decreasing and this makes it hard to work for on-site employees. Consider having less off-shore contractors and having smaller sized teams instead.

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Orbitz Worldwide Not the place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    Pros

    environment, people, flexible work schedule, fun.

    Cons

    compensation, direction, leadership, management, does not promote within

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Lack of leadership and follow through brings down the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional - Hotel
    Former Employee - Regional - Hotel

    Pros

    Travel benefits, holiday time off

    Cons

    No real leadership especially on the hotel team. Company hires people with no hospitality experience for leadership roles. Technology is outdated - constantly playing catchup to the competition. No field support.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Decent company but not as good as other local employment options in the tech space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    Pros

    Nice location, well known brand. Very competitive industry, lots of smart folks to learn from. Pay is ok, though can be tough to move up.

    Cons

    The benefits need work. Compared to other .coms the benefits are quite poor. No 401k match first year in, 10 days paid time off, sub-par insurance, no personal package deliveries and to top it off a recent layoff in the past 6 months.

    Advice to ManagementAdvice

    Things have improved (slowly) but morale is low, many more will leave unless things improve.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Maybe, Maybe Not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Manager-level Employee  in  Chicago, IL
    Former Employee - Former Manager-level Employee in Chicago, IL

    Pros

    -Located in Oglvie train station.
    -Work from home options (depending on group & manager).
    -Monthly employee happy hours (for those that like to drink).
    -Certain members of Senior Leadership are very approachable and easy to work with.
    -There are some very talented and productive people working (and formerly) at Orbitz.

    Cons

    -Compensation is not that great, raises are OK. Bonus is pretty low and not competitive.
    -High turnover in many groups
    -Lots of changes due to lack of cash/money, and cutbacks/layoffs
    -Office is OK, kind of dated and dark; not enough conference room space
    -Certain Managers/Directors were promoted due to how long they worked at company, not based on people or management skills. Some are highly inappropriate and have long histories of this.
    -Not much available for career advancement outside of Technology.
    -Work/life balance is not great for high performers. Those with a good work/life balance are not high performers.

    Advice to ManagementAdvice

    -Determine a solid, actionable and strategic 5 year plan for the company and follow it. It will build confidence among employees.
    -Promote people based on people and management skills - NOT just subject matter area expertise or length of time at the company. Weed out problem employees and low producers. Move towards all teams being high performing, not just a small select few.
    -Offer more competitive compensation, better benefits (for the price).
    -Encourage Management (Managers/Directors) to be more professional and respectful of employees, there is too much gossiping and inappropriate things happening, and a lack of direction and structure (in groups) is driving people away. Require a core set of company values to be followed at all times by all employees.
    -Reduce silos between functions and open up/strengthen communication. The silos still allow decisions to be made in a vacuum which undermine other business functions and lessen employee confidence.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Job is more or less thankless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Chicago, IL
    Current Employee - Analyst in Chicago, IL

    Pros

    Casual Environment, good perks and easy commute if you live in Chicago

    Cons

    No clear vision or focus on output. No clear measure of employee performance.

    Advice to ManagementAdvice

    Need to improve training for new hires, the job descriptions is not the same as work. There are no clear metric for bonus plan, leads to body politics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Inexperience Senior Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Chicago, IL
    Former Employee - Manager in Chicago, IL

    Pros

    Great people to work with excluding senior management

    Cons

    Senior Management has no clue what they are doing. No true structure, no goals or vision. Senior management needs true leaders.

    Advice to ManagementAdvice

    To get out of the DOT Com/ Startup limbo you are stuck in you will need to replace most of the VPs and the CIO. Fail often and fail fast should not be the guidance you give to your employees.
     failure should not be an option sounds much better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    Lots of smart people but the leadership team is too detached to actually see the huge foundational problems around them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Chicago, IL
    Former Employee - Manager in Chicago, IL

    Pros

    I worked with a lot of smart people who helped me grow my knowledge and expertise to parlay into a new opportunity outside of the company. The laid back atmosphere was nice but also a symptom of zero accountability anywhere in the organization. The office is located in a good spot for running errands during work hours (was always able to go to the post office or stop at CVS if I needed something). Decent opportunity to move up in the organization because people are always leaving, creating positions for others to move into.

    Cons

    Huge amount of turnover ends up leaving large gaps in knowledge, which are then filled in by numerous silos because the replacements don't have the knowledge of how everything fits together. A constant problem is the competing systems and priorities to the point where nothing ever gets done because all of the time is spent actually prioritizing and re-prioritizing when things inevitably fall off the divinely inspired "Roadmap". (which has yielded exactly how much incremental revenue over the past 3-4 years?)

    The people who have made the decisions that have caused the company to lose market share and revenue are still responsible for making those same decisions, which is why the stock price has crashed while competitors are soaring.

    Compensation is pathetic and it is not hard to see where the money that could be allocated to merit increases and bonuses is being wasted on, ahem $80K xmas party, a couple of $50K all hands, not to mention the Senior Leadership Team (SLT) being treated like royalty and having catered lunch every day while the actual worker bees who get the job done hope to afford something decent from the food court downstairs on the pittance that they are paid. Seeing the money just pissed down the drain on the SLT jetting around the world makes it all that much harder to see the bonus pool shrink and shrink each year.

    People are not just cogs that can be replaced and that fact has proven itself over and over as good talent leaves and the company continues on its slow march to irrelevance or being bought out.

    Advice to ManagementAdvice

    Get your heads out of the sand and quit trying to paper over all of the issues with more happy hours and chotchkies. The company has openings for over 10% of its positions at the Chicago HQ. This is not due to growth or new opportunities. This is due to attrition and trying to backfill for the people who left. This is not just an isolated case. This is due to fundamental issues with the way the company is run from the CEO to the SLT on down.

    Basically, they say jump and you say how high but while you're jumping, you better look out because that foundation is built on sand and something else will have slipped away and broken by the time you have finished jumping for the SLT's enjoyment. Get over yourself and out of your endless meetings to actually talk to people who make the business run because they probably have some great ideas that you didn't think of in your little bubble.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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