Otis Elevator Reviews

Updated February 12, 2015
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29 Reviews
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Otis Elevator President Pedro Baranda
Pedro Baranda
38 Ratings

29 Employee Reviews

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  1. 1 person found this helpful

    clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Clerk in Farmington, CT
    Current Employee - Clerk in Farmington, CT

    I have been working at Otis Elevator full-time (more than 10 years)

    Pros

    benefits, education program, pension, 401k, vacation time

    Cons

    no equal opps, bias dept, pay discrimination, third world call center and equipment,

    Advice to ManagementAdvice

    clean house or outsource down south

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful

    I really enjoyed the work, working conditions and the people

    Former Contractor - Designer Drafter in Bloomfield, CT
    Former Contractor - Designer Drafter in Bloomfield, CT

    I worked at Otis Elevator as a contractor (more than a year)

    Pros

    While working there I was able to expand my knowledge of Pro-E sheet metal

    Cons

    The only con was I had to travel an hour to get there

  3. Used to be a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative in Farmington, CT
    Former Employee - Administrative in Farmington, CT

    I worked at Otis Elevator full-time (more than 10 years)

    Pros

    The colleagues at Otis are its best asset. Management's focus on safety and ethics are one of the best of all industries.

    Cons

    Seems as though they want out of Connecticut. Keep cutting positions over the last several years and put the workload on the remaining employees making it very stressful. Current Management is ruining its reputation.

    Advice to ManagementAdvice

    Senior Management needs to realize the value of its employees if it wants to remain best in the industry.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Otis Elevator full-time

    Pros

    The Company has great name recognition, but it is not held in the same regard as it used to be. Great employee scholarship program.

    Cons

    Account manager position is held responsible for everything that goes wrong and has no way to fix issues. If accounts cancel they take it out of your commission.

    Advice to ManagementAdvice

    Focus on providing what you say you will. You cannot charge extra for value that is not there.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful

    If your young and dumb, work here...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Manufacturing Floor Associate in Bloomfield, CT
    Former Contractor - Manufacturing Floor Associate in Bloomfield, CT

    I worked at Otis Elevator as a contractor (less than a year)

    Pros

    Tuition benefits, work life balance. "Some" nice people to work with.

    Cons

    Lower management has you watching over your shoulder with one eye and your work with the other. Floor Associates are a number and that is all management cares about, the bottom line. Lots of excuses(lies) to keep raises low. A lot of age discrimination, especially to Americans by foreign bosses that think their butts don't stink because they have a college degree. Temps are treated even worse, the bottom of the barrel. There is a high turnover rate of very good employees, including Temps. It's sad that upper and middle management allow this to happen. Quality would greatly improve by keeping the good ones that take pride in what they do. Would also help to train those that need it and allow a reasonable learning curve. I have worked at other UTC companies prior to this one, and this by far has been my worst experience.

    Advice to ManagementAdvice

    Take your eyes off your savings and stock portfolio for a while and take a good look at the backbone of your people. Moral is low and the ship is sinking.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful

    The Head's Not Connected to the Neck Bone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Otis Elevator

    Pros

    Great people on the local level; highly skilled and dedicated. The folks in Bloomington care about the Company and want it to succeed - or did, until they were shut out over and over and over again.

    Cons

    The biggest, messiest, most ridiculous restructuring anyone could ever imagine. Everyone is running toward the finish line for dear life, but they can't SEE a finish line - it keeps moving. There are no maps. There are no answers. Just RUN for dear life, RUN, all of you! Short-sighted decisions being made that will have a long-range impact on the Company, with shockingly little value placed on the skill or input of long-time, devoted, employees.

    Advice to ManagementAdvice

    It's too late. You wouldn't listen before - don't ask now. Just grab a mop and clean up as best you can. Good luck with that.

  8. 3 people found this helpful

    miserable call center, 3rd world software, and even worse supervision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Otisline in Farmington, CT
    Current Employee - Otisline in Farmington, CT

    I have been working at Otis Elevator

    Pros

    education program, 401k, sick time, shutdowns during xmas week.

    Cons

    promotions go to relatives and friends outside of the comp

    Advice to ManagementAdvice

    clean house of lower management

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful

    Watch out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Department Manager in Bloomington, IN
    Current Employee - Department Manager in Bloomington, IN

    I have been working at Otis Elevator

    Pros

    Large global company, lots of extra benifits

    Cons

    poor management, poor communication, very poor merit increases for top performers

    Advice to ManagementAdvice

    You preacher transpanancy, however, you hide facts and figures.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful

    A bad dream involving a train wreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Office Coordinator in Portland, OR
    Former Employee - Office Coordinator in Portland, OR

    I worked at Otis Elevator

    Pros

    They have a great benefit package

    Cons

    The manager was great a paper work but horrible at leading so other ladies in the office did his job judging job performance and leading. He was a coward and they were power trippers.

    Advice to ManagementAdvice

    The branch manager should retire and play golf.

    Doesn't Recommend
    No opinion of CEO
  11. Sales account management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Service Sales Representative in Minneapolis, MN
    Current Employee - Service Sales Representative in Minneapolis, MN

    I have been working at Otis Elevator

    Pros

    Pay is nice, $50k+ depending on experience. Okay benefits, vast array of resources available to help you perform your job. Job training is okay. Standard processes for everything.

    Cons

    MICROMANAGED TO A T. HIgh stress, constant challenges, technical equipment, long hours. Hard to sell OTIS value when the product is very similar to the competition.

    Advice to ManagementAdvice

    Praise on a job well done. Employee appreciation days, less micromanagement, high more adminstrative staff in local branches (pay part time worker to file and fetch documents needed by mgr and reps.

    Doesn't Recommend
    Approves of CEO

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