Otis Elevator

  www.otisworldwide.com
  www.otisworldwide.com
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Otis Elevator Reviews

Updated July 15, 2014
Updated July 15, 2014
109 Reviews
3.0
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Otis Elevator President Pedro Baranda
Pedro Baranda
31 Ratings

Review Highlights

Pros
  • Tuition benefits, work life balance (in 3 reviews)

  • Job security, positive work environment, good mobility throughout UTC (in 4 reviews)


Cons
  • Work life balance does not exist (in 5 reviews)

  • Middle management is abusive with no accountability (in 6 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I really enjoyed the work, working conditions and the people

    Former Employee - Designer Drafter  in  Bloomfield, CT
    Former Employee - Designer Drafter in Bloomfield, CT

    I worked at Otis Elevator as a contractor for more than a year

    Pros

    While working there I was able to expand my knowledge of Pro-E sheet metal

    Cons

    The only con was I had to travel an hour to get there

  2.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Otis Elevator full-time

    Pros

    The Company has great name recognition, but it is not held in the same regard as it used to be. Great employee scholarship program.

    Cons

    Account manager position is held responsible for everything that goes wrong and has no way to fix issues. If accounts cancel they take it out of your commission.

    Advice to ManagementAdvice

    Focus on providing what you say you will. You cannot charge extra for value that is not there.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    If your young and dumb, work here...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturing Floor Associate  in  Bloomfield, CT
    Former Employee - Manufacturing Floor Associate in Bloomfield, CT

    I worked at Otis Elevator as a contractor for less than a year

    Pros

    Tuition benefits, work life balance. "Some" nice people to work with.

    Cons

    Lower management has you watching over your shoulder with one eye and your work with the other. Floor Associates are a number and that is all management cares about, the bottom line. Lots of excuses(lies) to keep raises low. A lot of age discrimination, especially to Americans by foreign bosses that think their butts don't stink because they have a college degree. Temps are treated even worse, the bottom of the barrel. There is a high turnover rate of very good employees, including Temps. It's sad that upper and middle management allow this to happen. Quality would greatly improve by keeping the good ones that take pride in what they do. Would also help to train those that need it and allow a reasonable learning curve. I have worked at other UTC companies prior to this one, and this by far has been my worst experience.

    Advice to ManagementAdvice

    Take your eyes off your savings and stock portfolio for a while and take a good look at the backbone of your people. Moral is low and the ship is sinking.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    The Head's Not Connected to the Neck Bone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Otis Elevator

    Pros

    Great people on the local level; highly skilled and dedicated. The folks in Bloomington care about the Company and want it to succeed - or did, until they were shut out over and over and over again.

    Cons

    The biggest, messiest, most ridiculous restructuring anyone could ever imagine. Everyone is running toward the finish line for dear life, but they can't SEE a finish line - it keeps moving. There are no maps. There are no answers. Just RUN for dear life, RUN, all of you! Short-sighted decisions being made that will have a long-range impact on the Company, with shockingly little value placed on the skill or input of long-time, devoted, employees.

    Advice to ManagementAdvice

    It's too late. You wouldn't listen before - don't ask now. Just grab a mop and clean up as best you can. Good luck with that.

  6. 2 people found this helpful  

    miserable call center, 3rd world software, and even worse supervision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Otisline  in  Farmington, CT
    Current Employee - Otisline in Farmington, CT

    I have been working at Otis Elevator

    Pros

    education program, 401k, sick time, shutdowns during xmas week.

    Cons

    promotions go to relatives and friends outside of the comp

    Advice to ManagementAdvice

    clean house of lower management

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Watch out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Department Manager  in  Bloomington, IN
    Current Employee - Department Manager in Bloomington, IN

    I have been working at Otis Elevator

    Pros

    Large global company, lots of extra benifits

    Cons

    poor management, poor communication, very poor merit increases for top performers

    Advice to ManagementAdvice

    You preacher transpanancy, however, you hide facts and figures.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    A bad dream involving a train wreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Office Coordinator  in  Portland, OR
    Former Employee - Office Coordinator in Portland, OR

    I worked at Otis Elevator

    Pros

    They have a great benefit package

    Cons

    The manager was great a paper work but horrible at leading so other ladies in the office did his job judging job performance and leading. He was a coward and they were power trippers.

    Advice to ManagementAdvice

    The branch manager should retire and play golf.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Sales account management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Service Sales Representative  in  Minneapolis, MN
    Current Employee - Service Sales Representative in Minneapolis, MN

    I have been working at Otis Elevator

    Pros

    Pay is nice, $50k+ depending on experience. Okay benefits, vast array of resources available to help you perform your job. Job training is okay. Standard processes for everything.

    Cons

    MICROMANAGED TO A T. HIgh stress, constant challenges, technical equipment, long hours. Hard to sell OTIS value when the product is very similar to the competition.

    Advice to ManagementAdvice

    Praise on a job well done. Employee appreciation days, less micromanagement, high more adminstrative staff in local branches (pay part time worker to file and fetch documents needed by mgr and reps.

    Doesn't Recommend
    Approves of CEO
  10. 1 person found this helpful  

    Otis stalled!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mechanic  in  Detroit, MI
    Current Employee - Mechanic in Detroit, MI

    I have been working at Otis Elevator

    Pros

    No, other opportunity for employment.

    Cons

    Lot of stress, hours pressure

    Advice to ManagementAdvice

    Find new ways to create value.

    No opinion of CEO
  11.  

    A very pleasant work environment that turned toxic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Otis Elevator full-time for more than 5 years

    Pros

    Colleagues who manage to remain positive through difficult time.

    Cons

    Work longer hours and not being appreciated
    Manager who just expect employee to do more and more and more....
    No clear guidelines on how things done and manager who doesn't care and just trying to cover himself / his position.

    Doesn't Recommend

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