Otis Elevator Reviews

Updated August 29, 2015
49 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Otis Elevator President Pedro Baranda
Pedro Baranda
15 Ratings

Pros
  • Excellent Employee Scholar Program (in 5 reviews)

  • Tuition benefits, work life balance (in 3 reviews)

Cons
  • Work life balance does not exist (in 6 reviews)

  • Middle management is abusive with no accountability (in 7 reviews)

More Pros and Cons

49 Employee Reviews

Sort: Popular Rating Date
  1. Sales Intern

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Intern - Sales Intern
    Former Intern - Sales Intern

    I worked at Otis Elevator as an intern (Less than a year)

    Pros

    Good people to work with. Gave me lots of future career advice

    Cons

    I hope I was able to immerse myself more in the sales aspect


  2. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Otis Elevator full-time

    Pros

    Some management was really excited about development, salary, commission

    Cons

    Poor management in large markets, management came from outside market so they didn't take the time to learn the area and the types of customers. It seemed that they only cared about performance and stockholders, so sales plans were unrealistic.

    Advice to Management

    Trust in your employees to know what they are doing and help them when needed. It is unnecessary to micromanage, it drags down the morale. Also, don't be afraid to let people move within the company even if it isn't within the region.


  3. Supervisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Gain wide experience with workload

    Cons

    Very unorganized office structure there


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Account Manager
    Former Employee - Service Account Manager

    I worked at Otis Elevator full-time (More than a year)

    Pros

    Great pay out of college with fantastic relocation compensation and a signing bonus. This isn't some 100% commission sales job--you'll get a healthy base pay, good benefits, and have the potential to earn quite a bit of money.

    Cons

    "Are you meeting your plan? You're not? How are you going to make plan? Propose more sales" - Management, every day Lots of pressure on each local office to make some very ambitious sales plans. You're encouraged to get proposals out the door, but if you value the customer relationships you've built, you'll want to think twice before sending out that door operator replacement proposal. Regional management doesn't care about the challenges in your local market, and they'll push you to try to sell products/services that are totally irrelevant to anywhere but Mid-town Manhattan. Smile and nod, be enthusiastic, and then go manage your territory and customers with integrity.

    Advice to Management

    Every territory is different. Listen to the reps and the mechanics and don't put the pressure on them to sell Open Order items that are of no use to the customers--some territories only have a handful of accounts that are interested in fancy elevator service, yet the sales plan requires reps to propose dozens of proposals. Management will say "Of course we know each territory is different! Now, tell me about the Elite Service proposal you submitted to the 2-stop hydro that only gets used one day per week at XYZ Church."


  6. Sales Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Otis Elevator as an intern

    Pros

    Otis had great training for sales staff, and among other vertical transportation companies they put the most emphasis on professionalism.

    Cons

    Otis is a very hierarchical organization, which makes it difficult to get much done, especially as an intern, without relying on others.

    Advice to Management

    Create a more collaborative company culture, and an environment where mistakes are seen as learning opportunities rather than failures.


  7. Supervisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Otis Elevator full-time (More than a year)

    Pros

    Great field work force that has an intense pride and knowledge of the product. Fast paced environment that will keep you busy at all times.

    Cons

    There are lots of resources in the company but they are often hard to find or not referenced very easily.

    Advice to Management

    Follow and teach the standard practices that already exist. The answers to many problems are usually already known but only to a few people.


  8. Otis is still trying to live up to expectations and promise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great products based on best available technologies.

    Cons

    Poor start up of new factory. Executives did not know how to bring manufacturing back to US from Mexicco. IT systems did not work. Supply chain not effective for the Southest location. Instead of a one-year start up, it will consume 3.5 years before the business is stabilized. One more year of exhaustive work to go with little appreciation for the committed employees. Much more negatives can be said, but this rater remains hopeful.

    Advice to Management

    Support and appreciate employees that still care.


  9. High pressure job with decent compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Otis Elevator full-time

    Pros

    Flexible work schedule with highly qualified people and a great support system. Industry leader which creates difficulties when when the customer is price driven.

    Cons

    Long hours, major pressure coming down from upper management. Lots of turnover at the account manager position.

    Advice to Management

    More transparency, less closed door conversations could benefit the sales team by better know what needs to be accomplished.


  10. Not bad for a new hire right out of college.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    The salary starting out isn't bad.

    Cons

    There needs to be more communication with sales rep.


  11. Helpful (2)

    account manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Otis Elevator full-time (More than 3 years)

    Pros

    Good benefits, stable industry/company. Flexible working hours

    Cons

    low base pay, difficult to move up unless part of good ole' boys club

    Advice to Management

    open up mgmt opportunities to younger individuals



Showing 49 of 167 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.