Outback Steakhouse Reviews

Updated August 20, 2014
Updated August 20, 2014
432 Reviews

3.6
432 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Outback Steakhouse President Jeff Smith
Jeff Smith
150 Ratings

Review Highlights

Pros
  • It use to be night hours only and could work 4-6 and make good money (in 28 reviews)

  • OB has a very flexible schedule for a serving gig and the money is good (in 20 reviews)


Cons
  • Low starting salaries, long hours with no breaks (in 22 reviews)

  • Scheduling is crazy, really late nights, no weekday morning shifts (in 9 reviews)

More Highlights

34 Employee Reviews Back to all reviews

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  1.  

    BOH Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Barboursville, WV
    Former Employee - Anonymous Employee in Barboursville, WV

    I worked at Outback Steakhouse full-time for more than 5 years

    Pros

    Not many pros They screw up family's that depend on a decent pay check. Managers work to many hours.Employees don't get enough hours.

    Cons

    They change the menu every 5 weeks make it impossible to get your line ready to do a good job . They want you to do online courses on your own time not to be paid by them for extra work. Not fun at all .They take you to the point of quiting. So the don't have to pay unemployment. This place socks don't work there.

    Advice to ManagementAdvice

    Run run run find a job that pays don't work here . Do the math 60 hours a week starting manager pay is 32,000
    How much are you really making an hour.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Manager; Grill Cook  in  Kalamazoo, MI
    Former Employee - Key Manager; Grill Cook in Kalamazoo, MI

    I worked at Outback Steakhouse full-time for less than a year

    Pros

    the food was good co- worker were OK

    Cons

    management suck they need to check on thing not assume

    Advice to ManagementAdvice

    new management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Canton, OH
    Former Employee - Manager in Canton, OH

    I worked at Outback Steakhouse full-time for more than 3 years

    Pros

    In-company discounts, nice co-workers, opportunity to move up

    Cons

    The company has tarnished its reputation. It is going down the path of every other chain. We used to make everything in-house. Now it is being ordered. The company said it will never do coupons, but now it is publicly traded and doing coupons, which brings in a very cheap group of people, who are very unpleasant to deal with and do not tip the servers well. Also, the company is no longer concerned about your quality of life, so be prepared to work every holiday and don't plan on doing much if you are a manager. The funny thing is- the home office and corporate people are off every holiday, evening and weekend! It's a shame what greed does to a company...

    Advice to ManagementAdvice

    Go back to treating the staff and management how you would like to be treated. Remember that we all have families too. Stop being so greedy!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Over Staffed with lazy servers and a management team that simply does not care what you think!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Rochester Hills, MI
    Former Employee - Server in Rochester Hills, MI

    I worked at Outback Steakhouse part-time for more than a year

    Pros

    Store is convenient to Home.

    Cons

    Lack of Teamwork
    Lack of Leadership
    Location run by a group of servers that are mean and arrogant to new employees
    Management staff stealing products for personnel use.
    Cooks eating on the line.
    Management eating on the line.

    Advice to ManagementAdvice

    Pay attention to the surveys that you receive. This info can be vital in giving you information about your particular location.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Rehoboth Beach, DE
    Former Employee - Server in Rehoboth Beach, DE

    I worked at Outback Steakhouse part-time for less than a year

    Pros

    The team worked together to get through the awful experience.

    Cons

    Management was terrible, not supportive, awful perks.

    Advice to ManagementAdvice

    Listen to your staff and be more receptive to suggestions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Poor upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Outback Steakhouse

    Pros

    Co workers are wonderful, company goes to great lengths to hire the right people

    Cons

    Upper management is short sighted and abusive. Envirment is toxic

    Advice to ManagementAdvice

    Go back to your roots

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Company has no regard for its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Charlotte, NC
    Current Employee - Server in Charlotte, NC

    I have been working at Outback Steakhouse full-time for more than a year

    Pros

    Although it is a very unpleasant workplace, I do make good money averaging to about $15-20/hr. For the amount of hours I work, this is very convenient.

    Cons

    The leadership in this restaurant is horrible. I have worked in two different stores in two different cities and the management has been terrible at both locations. This company has no regard for their customers or their employees and will do anything to make extra money including overworking their employees and losing the quality of the food. There is no support for employees. Outback's clientele will continue to worsen as their quality lessens and it is costly to the employee experience.

    Advice to ManagementAdvice

    Concerning upper management...anytime upper management visits the restaurant, they are always condescending and obtrusive. They are not concerned with getting to know the employees.
    Concerning the management in the actual restaurant...they continuously use their time to bad mouth their employees with other managers and to throw their employees under the bus by blaming employees for their own mistakes.

    My advice for management is to consider employees as humans rather than workhorses and maybe it will not be so difficult to staff your restaurants.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Management is horrible, short staffed, no gratuity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Calumet City, IL
    Current Employee - Server in Calumet City, IL

    I have been working at Outback Steakhouse full-time for more than a year

    Pros

    My coworkers are great we have great teamwork!

    Cons

    You can work 12 hours days with no breaks no lunch. You cannot eat on the job. The proprietor is a very insensitive woman. You cannot call off for sick days or funerals, she just doesn't care.

    Advice to ManagementAdvice

    Quit breaking the law and give us breaks and lunch. Hire more people if the management helped us serves and bartenders out there would not be such an overturn of workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Jacksonville, FL
    Former Employee - Hostess in Jacksonville, FL

    I worked at Outback Steakhouse part-time for less than a year

    Pros

    The employees are very nice.

    Cons

    Overworked and underpaid. Upper management is horrible.

    Advice to ManagementAdvice

    The proprietor needs to run the business from home; not in the restaurant getting on everybody's nerves telling them how to do their jobs that they already know how to do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Absolutely horrific, and was harassed and embarrassed by management on a daily basis.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Outback Steakhouse

    Pros

    The money when busy is actually fairly good.

    Cons

    You don't get paid at all for hourly there are many lawsuits across the company against Bloomin' Brands for not paying their employees. The management is absolutely rude, and makes you cry on a daily basis.

    Advice to ManagementAdvice

    Get some new bosses you will need them

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