Outback Steakhouse
3.5 of 5 401 reviews
www.outback.com 5000+ Employees

Outback Steakhouse Reviews

Updated Jun 23, 2014
All Employees Current Employees Only

3.5 401 reviews

                             

75% Approve of the CEO

Outback Steakhouse President Jeff Smith

Jeff Smith

(135 ratings)

69% of employees recommend this company to a friend
106 Employee Reviews Back to all reviews
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    Not Bad, Not Fantastic Either

    Server (Current Employee)

    ProsDiscounts on Food
    Great Food
    Flexible Scheduling

    ConsLong hours on the weekends
    Late Nights
    Tip Sharing

    Advice to Senior ManagementPromote from within, instead of hiring brand new servers that haven't served before, promote a good host or hostess

    Yes, I would recommend this company to a friend

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    Server

    Server (Former Employee)
    Charlottesville, VA

    ProsAlways Busy
    Discount perks are great
    Food is decent

    ConsAlways busy (pro and a con)
    The customer base isn't always great- you get some great people who can tip well, you also get the customers who really should stick to fast food (they tip poorly)
    Not always managed well
    Will comp people's food over the stupidest reasons and doesn't always stick up for their servers (the customer is NOT always right)

    Advice to Senior ManagementDon't comp someone's food unless the kitchen messed it up.
    If the customer is giving a server/manager attitude, don't comp their entire bill- that just encourages them to continue being rude and expect free food. We don't want those people returning.

    No, I would not recommend this company to a friend

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    It was a wonderful experience.

    Server (Former Employee)
    Germantown, MD

    ProsThe individuals that are in the workforce are energetic and excited to see all customers and co-workers

    ConsThe largest issue comes from the after hours that have to be taken to separate tips and clean.

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

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    Good place to work part-time if you're in high school/college

    Hostess (Former Employee)
    Vestal, NY

    ProsEasy job, short hours, easy to come back to if you leave for a while

    ConsNot enough hours if you need to make more money, dealing with servers and fellow hostesses can become tiresome

    Advice to Senior ManagementBe a little more picky when hiring people

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    OK workplace

    Host/Take-Away Attendant (Former Employee)
    Irvine, CA

    ProsThey were fairly flexible with my school schedule. I also had the opportunity to meet some really sweet coworkers and customers who became regulars.

    ConsThere is so much drama in this workplace. I always came home with unnecessary stress and management often plays favoritism

    Advice to Senior ManagementTreat employees equally

    No, I would not recommend this company to a friend

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    Poor Management

    Anonymous Employee (Current Employee)

    ProsYou will get the opportunity to make fast cash and learn how to work in a dynamic fast paced changing environment.

    ConsPromises to get you in the door will not be fulfilled
    Political games will be played surrounding promotion
    Breaks will be given on an fleeting basis becoming almost nonresistant and against the law.
    Delegation of responsibilities is poorly taken, so people will be doing jobs that they shouldn't be doing

    Advice to Senior ManagementRemember that you once were a small business that relied on your employees to provide the best customer service. Your employees are what made you great. However, you are losing your competitive advantage and people are becoming sick of your restaurants.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Typical chain restaurant staff, heathers and the boogers

    Food Server (Former Employee)
    Omaha, NE

    ProsThe tips are good for the time you worked. I was lscheduled six days a week but would work like 3 or 4 hour shifts and get cut. They only did sidework on sundays and they made the hosts roll silverware which is a plus for servers.

    ConsIt was really clickey. Not that i expected much more then that but it got old really fast. I was in school at the time so I didn't have the time or money to go out after work I stayed there so long because you got a free meal every shift and I'd take steak over ramen anyday.

    Advice to Senior ManagementLay off the booze. And the aftershave.

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    Outback is a good company for quick money

    Server (Current Employee)
    Orland Park, IL

    ProsThe people the customers

    ConsToo many changes that aren't beneficial to the team

    Advice to Senior ManagementFight for employees

    Yes, I would recommend this company to a friend

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    Former employee

    Anonymous Employee (Former Employee)

    ProsThey require you know the menu and customer service is a top priority. I like this aspect as I believe it weeds out a lot of people that don't want to work get to know the menu.

    ConsManagement changes often. This makes it difficult to keep things running smoothly as every manager has their own way of running things.

    Advice to Senior ManagementBe more picky about who you make a manager.

    No, I would not recommend this company to a friend

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    Money is good, But where did the leadership go?

    Anonymous Employee (Former Employee)

    ProsGood money for part time. Great for students.

    ConsManagement over my 11 years with the company has been steadily been declining (Ive worked 3 locations). Its no longer about the family atmosphere the company use to thrive on. The company is all numbers now. The bottom line is more important than just about anything, including food quality, employee morale and guest satisfaction. I have watched the company go from great fresh quality products to what is now mainly frozen prepackaged foods, all to save a little money and lower menu prices. Menu test is as always insanely hard...

    Advice to Senior ManagementRemember what made you successful, and what your guests want. Quality, Fresh, made daily in house food. Your employees should be on the top of your list, because without them, you will fail.

    – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Outback Steakhouse reviews and ratings — including employee satisfaction and approval rating for Outback Steakhouse CEO Jeff Smith. All 106 reviews posted anonymously by Outback Steakhouse employees.