Overstock.com Reviews

Updated July 20, 2015
50 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
Overstock.com Chairman and CEO Patrick M. Byrne
Patrick M. Byrne
41 Ratings

Pros
  • Just like some of the other reviews mention, there is a great work/life balance here (in 32 reviews)

  • They pay well and the work environment is very diverse and accepting (in 27 reviews)

Cons
  • Others get chewed out by middle- or upper-management even when they're doing an excellent job (in 31 reviews)

  • Senior Management - CEO and current President - have no interest in building a profitable business (in 17 reviews)

More Pros and Cons

50 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (12)

    Fake Reviews on Overstock.com

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Salt Lake City, UT
    Former Employee - Former Employee in Salt Lake City, UT

    I worked at Overstock.com full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are smart people at this company but most don't stay long..

    Cons

    Be very wary of the positive reviews on this site, they are clearly written by the executive team (which is mandated to do so by the President). They use the corporate buzz words and as a result are easy to spot...."family", "take time to enjoy wins", "executives care about the employees", "creative and cutting edge work". All of this is in such contrast to the real reviews that are accurately written by current and former employees.

    Advice to Management

    Quit trying to influence the ratings on this site, it is obvious and just the fact that you have to demand that senior employees do this should tell you something is terribly wrong with the way you are running the company.


  2. Helpful (30)

    Sinking ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cottonwood Heights, UT
    Former Employee - Anonymous Employee in Cottonwood Heights, UT

    I worked at Overstock.com full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Really liked working with my immediate team. Made some lifelong friends

    Cons

    Upper management is a disaster. Way too big of a company to be managed by friends rather than talent. It's getting worse, anyone with good ideas is seen as a threat and chased off. Unhealthy work environment characterized by bullying, unwarranted attacks, and illogical demands by leaders who don't understand either specific problems or big picture targets. Odd ascension of leaders who lack both technical talent and big ideas - seems like at least one should be present.

    Advice to Management

    Decide if this is a business or a hobby.


  3. Helpful (18)

    Very Bad Work Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cottonwood Heights, UT
    Former Employee - Manager in Cottonwood Heights, UT

    I worked at Overstock.com full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice facilities, some very talented people (although many have left), good co-workers.

    Cons

    This was absolutely the worst work experience of my life, and the longest 13 months. Going to work each day was met with a mix of total dread and curiosity to see what wacky management decision or personnel move was going to be made that day. This company has no direction, no leadership and sadly most likely no future. Senior management is more worried about the President's reactions than making good business decisions. It's fun to watch Directors and VP's spend their days trying not to make decisions that may attract attention. Employees hardly ever last a full year, there is such a high turn over rate at all levels that there is just no continuity. Really not the place you want to try and make a career of. When I recently interviewed for another position the VP I met with commented "another Overstock employee looking for a change, I get a lot of you guys". Just look at the number of senior management that have left this year alone.

    Advice to Management

    No advice, no one listens.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (24)

    Either you get promoted or get fired

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Overstock.com full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the coworkers are very nice.

    Cons

    I've seen some people get fired for no good reason and a lot of people are terrified that they'll lose their jobs because of it, especially in marketing and merchandising - I was getting pretty close to one intern and she was learning quickly, even doing her job better than her supervisor could do it judging from the sales, but she was fired because she didn't 'mesh' well. Which basically means that her supervisor just didn't like her, even though she did her job. And the CEO prides himself on taking his employees concerns seriously, but he just comes across as being really defensive.

    Advice to Management

    As soon as I get another job, I'm out of here. The environment seems positive on top, but it actually feels really passive-aggressive underneath. You lose employees so quickly because it's hard to trust you after seeing what's happened to other employees.


  6. Helpful (40)

    Beware....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Marketing in Salt Lake City, UT
    Former Employee - Director of Marketing in Salt Lake City, UT

    I worked at Overstock.com full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pros....becoming very hard to find. Still lots of good employees who want to be successful...

    Cons

    Overstock has lost its leadership. Patrick is off chasing his Cryptocurrency dreams and the ship is sinking quick with Stormy at the helm. Loss of long term employees at all levels should be an alarm to the executive team (those who are still there or not lined up to leave). Good employee's do not leave good employers and a healthy work atmosphere at the rate OS is loosing key people. It's toxic and as mentioned in multiple reviews, management by bullying and fear from Stormy. The reports here are not exaggerated. You'd be shocked to be a fly on the wall....

    Advice to Management

    Patrick really needs to stop drinking whatever coolaid Stormy is feeding him. The board needs to realize what is happening and make changes. OS needs a new President/leadership with corporate experience to come on board and realign corporate direction and strategy. You would think at some point, someone would try and figure out why the mass exodus...and why HR is having such a difficult (borderline impossible) time finding replacements. Look at the number of Director and Management positions available.....these positions are not open due company growth...look at the numbers and read the reviews.


  7. Helpful (24)

    MASS EXODUS!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Overstock.com full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I would say I love the people I work with, but everyone is flat out leaving. I guess Lagoon Day was fun???

    Cons

    Some of the brightest and best leaders have left and many more are saying they are on their way out. It all points back the bullying leadership style of its current and most interminable President. It's insane that our President thinks it's o.k. to bully employees and let the business decay by allowing talent to continually exit stage left. Some of the most talented people in e-commerce, IT, marketing and merchandising have left because of her insane bullying tactics. Over a dozen SVP's, VP's, Senior Directors and Directors have left just in the last 6 months and she could care less. The Journal of Social Psychology recently published findings on 'An Investigation of Abusive Supervision, Vicarious Abusive Supervision, and Their Joint Impacts'. The phenomenon known as abusive supervision (aka, having a bully boss) is one of the more dysfunctional types of leadership, Office bullying is defined as "subordinates’ perceptions of the extent to which supervisors engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact. This type of psychological bullying often goes on much longer than physical abuse, since it’s less obvious but can be more insidious, leaving “long-lasting ‘scars. throughout an entire organization. ...abusive supervision doesn’t just affect the person at whom it’s directed – it can affect an entire organization. Its presence can extend to others “second hand,” as they hear about it or witness it occurring in coworkers and friends. And if it spreads to other people, it may be likely to affect employees’ overall perception of the company they work for – and, in true domino effect, this can affect the productivity and sustainability of the company itself. In other words, it’s not something to be taken lightly from a social or a business perspective." This paints an exact and scary portrait of the type of leadership we currently have. We need help... the leadership we trusted to absorb most of the crazy has left or is leaving and we can't do anything about it and nobody seems to care (and if the leadership of 'People Care' really thinks taking these complaints to HR is realistic, they're crazy and they only recommend that to placate the president).

    Advice to Management

    No advice that is given here will ever be used in a meaningful way. They sit in their ivory tower and mock these comments. Advice is ineffective, the board is ultimately without influence or power and is paralyzed by fear to do anything about it. Playing Bob Marley at company events does not create 'SOUL' and I'm pretty sure smoking like him does not provide quality direction to a publicly traded company. Anyone with authority who cares for the long term success of this company needs to realize the ultimate cost our President is incurring at the company's expense and needs to take some kind of immediate action. No company (and certainly not Overstock) is good enough to survive without quality and professional employees and if they continue to leave, we are in deep trouble. WE NEED HELP!!!!! But hey, the totally ironic 'Peace Collisium' is coming... sooooo.... we got that going for us.


  8. Helpful (11)

    Not worth the money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Administrator in Salt Lake City, UT
    Former Employee - Database Administrator in Salt Lake City, UT

    I worked at Overstock.com full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    High salary On Call Compensation Work from Home

    Cons

    Bonuses (Expectations were set and unmet) Long hours 24x7 on call (frequent wake up calls)

    Advice to Management

    ...


  9. Helpful (12)

    When the tough gets going they abandon employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Tester in Salt Lake City, UT
    Former Employee - Software Tester in Salt Lake City, UT

    I worked at Overstock.com full-time (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Work Life Balance is Ok

    Cons

    Lot of expectation from employees Low Compensation No growth prospect in the company

    Advice to Management

    Change of attitude towards new employees


  10. Helpful (16)

    Not worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Overstock.com full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I met some amazing people

    Cons

    You are overworked, under appreciated, under paid, and pretty much beaten down until you lose all of your spirit. Unless of course you work in customer service, then the President will do everything in her power to pamper you and make the rest of the company feel as though they suc

    Advice to Management

    President, quit trying to be friends with everyone. We don't care. Quit wasting your time coming up with extra crap for us to do, like hat day and basketball day. And seriously, quit wasting money on stuff like (12) 9 foot Christmas trees. You put pictures up that say be unique and then you want to force us all to conform. Get over yourself


  11. Helpful (20)

    Unless work is your life, probably not where one would like to work long term.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Overstock.com full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Colleagues and team member relationships can be amazing. There are some really good employees (lower management and teammates). A job there can look good on a resume. Family can come in on Halloween to trick or treat and they are invited to bring family to see Santa and get free photos at Christmas time as well as cookies and little activities or prizes; it's something really special for a lot of younger children and their families. They have a day at the amusement park, Lagoon, where employees and their families come when the park is reserved for this company only; no long lines due to public or other groups besides OSTK employees being at the park. It's really the best Lagoon experience one could have AND they raffle prizes and have other fun things available to do. There is also a concert the company pays for which may not always be friendly to entire family (i.e. children), but are good date nights or fun for adults. -keep in mind when they ask the company to vote on who should come in concert that that your vote only counts if you choose the same performer as the company president. Once votes for a different artist surpass votes for her preference, the votes are no longer counted. I guess the pro to that is at least you feel like your input was important and considered.). There are also other fun activities at work throughout the year for different occasions. So there are fun things that happen here. Keep in mind, these are special activities that happen occasionally. They are far different than most regular work days.

    Cons

    There are definitely more cons than pros at this company. To provide a comprehensive list would take a lot of time and work. So I will highlight some of the worst reasons for being at this company. The president manages through fear, humiliation, manipulation and emotion. She holds onto grudges, and rarely lets go no matter how bad it may be for the company. Power and ego for her seem more important than being successful. She makes some poor decisions in haste due to her emotions, which run her versus her controlling her emotions. She's not an entirely bad person; she does have some good, but she is full of rage and pointless anger and will direct it in any undeserved direction at any time. It's a very unhealthy place-emotionally, mentally and spiritually. Many in upper management are poor at being organized and distributing a handable amount of work with reasonable and realistic time expectations. Then when you can't do the work of a non-human superhero, they blame YOU that something is done poorly rather than recognizing they give too much work and not enough time to complete it and do it well. The pay, which was supposedly going to improve (and has for some, but not equally or fairly amongst the workforce) is bad. Besides a few job positions, you can expect to be underpaid compared to the industry average. The work life balance is good for some positions. Others, it's non-existent. If they want something it doesn't matter where you are or what tragic or important thing might be taking place, their wants come before your life needs (this is for some upper, upper management). Say what they may, nepotism IS an absolute part of this company. If a rebuttal is coming from the head of people care, I'll just say now that my issues and concerns were discussed with multiple people in HR and even you were aware of problems but did nothing about it. Also for the rebuttal about how the President isn't any of these bad things listed and is great and that work life balance is wonderful, anyone close to the situation knows the reality of the situation and that you're doing your job and trying to defend and positively reflect the company and the president in a positive light as well as making the company seem like an awesome place to work. If you didn't say these things, I can only imagine how horrible things would be for you personally. I'd do the same things in your shoes to avoid the wrath and fiery inferno that would come your way. Yes, there are good things; it's not all bad. But the bad clearly outweighs the positives. Say what you want, people care people. For anyone who actually chooses to come work there, they will in time see things as they really are as well as the sugar coating the management does to protect their image.

    Advice to Management

    It doesn't matter what brilliant advice they receive that could drastically improve the company, they don't listen. They know best. Which is why they're flourishing financially and why employee satisfaction is so high across the board and why there is so little turnover right now. (Sarcastic) Haha.



Showing 50 of 488 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.