Overstock.com Reviews

Updated October 15, 2014
Updated October 15, 2014
408 Reviews
3.6
408 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Overstock.com Chairman and CEO Patrick M. Byrne
Patrick M. Byrne
346 Ratings

Review Highlights

Pros
  • Just like some of the other reviews mention, there is a great work/life balance here (in 31 reviews)

  • They pay well and the work environment is very diverse and accepting (in 26 reviews)


Cons
  • Previous reviews on here are obviously from within the company and upper management (in 31 reviews)

  • Senior Management - CEO and current President - have no interest in building a profitable business (in 17 reviews)

More Highlights

51 Employee Reviews Back to all reviews

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  1.  

    I have been treated poorly since I started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician in Salt Lake City, UT
    Current Employee - IT Technician in Salt Lake City, UT

    I have been working at Overstock.com full-time (more than an year)

    Pros

    PTO accrues at a good rate if you work for the company long enough. There are some great people there, my immediate supervisors have been great.

    Cons

    Executing major projects with poor communication and even less planning. I have had no work life balance since I started. They are making major changes to benefits with no input before hand. The help desk is treated like dirt.

    Advice to ManagementAdvice

    Get more input from employees before changing something as critical as health care. Treat those who help keep the company running with at least a little respect. Don't drop major projects on a department with no planning and poor communication then blame that department for both of those items.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Limit your expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer In Test in Salt Lake City, UT
    Former Employee - Software Developer In Test in Salt Lake City, UT

    I worked at Overstock.com full-time (less than an year)

    Pros

    - Smart front-end and back-end engineers
    - Some mind blowing senior engineers
    - Good projects in pipeline from PMs and kind managers
    - Great work life balance
    - Ethnically diverse
    - Premium H-1B transfers
    - Green card processing starts in 3 months

    Cons

    - Terrible base pay for test automation engineers
    - Impossible to get even a $1 hike if you are in test automation
    - Fleet of over paid manual testers who simply can not write a line of automation
    - Little to no bonuses for tail-end employees (actually forget bonuses)
    - Annoying directors who do not promote proven engineers (in test and development)
    - Awful female diversity in engineering
    - Forcefully transferring employees from the HQ building to the warehouse building creates double standards

    Advice to ManagementAdvice

    - Care about the employees by showing your gratitude in pay hikes and bonuses instead of just giving spiel about how awesome they are every single quarter
    - Do not let Patrick (the CEO) open his foul mouth. Ever. Mentioning things like "kissing your sister" as a funny analogy is absolutely UNACCEPTABLE during internal quarterly results meetings
    - Managers and directors are not hammering away tons of code with their Macbook pro laptops. Show your equality to all engineers with Macbook pros or get rid of them from all levels of employees
    - Stop firing extremely good engineering architects just because some C-level executive has a personal grudge
    - Stop double standards by either moving entire engineering to the warehouse or have everyone else move to the warehouse. Splitting teams will only force good engineers to look for a job elsewhere
    - Stop using legacy tools (JBoss, SVN etc) and let engineers drive new choices (Scala, Git etc)
    - Stop the namesake "hack-a-thons" (they are neither producing great stuff nor is Overstock anywhere near Facebook)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 11 people found this helpful  

    Don't get your hopes up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Overstock.com full-time (more than an year)

    Pros

    Just like some of the other reviews mention, there is a great work/life balance here. The devs there tend to be pretty sharp and easy to work with. The project manager's I worked with were also great to work with most being industry vets. The IT side of the company seemed to be the most solid part of the company by far.

    Cons

    I'm more or less writting this review in response to the one left by "a company leader" on June 14th. The condenscending and belligerent response is something you will come to expect when dealing with senior management there. The CEO seems to be the genuine article and does seem to want to build a great company with real values. He's a big believer in the transparency offered on glassdoor and has urged employees on a number of occassions to get on here and leave their feedback about the company. So a lot of these reviews are essentially the complaints you hear around the office that never get dealt with and former employees are hoping that Patrick will see their comments and make changes to save what could be an amazing company.

    Think about what this leader is saying in regard to "sidelining" managers and departments. They've basically come out and admitted that the reviews stating that the executive team is hostile and difficult to work with are true. I don't have an MBA but setting up a separate DEPARTMENT to undermine the work of another seems to be hostile and just plain dumb. What makes this statement even more bizarre is that it is a well known fact that people there get fired all the time for reasons that have nothing to do with their performance so it should be a given that they would be terminated if they weren't cutting mustard.

    Think about it this way...there is a senior executive there who has left a public message here riddled with spelling and grammatical errors claiming that any ex employee's who leave negative feedback need to go to a support group. WTF??? In the very next sentence they bemoan the fact that they aren't firing enough people and anyone who has a "bad attitude" should just leave because slavery has been abolished. Are you starting to get the picture?

    Advice to ManagementAdvice

    Figure out how to bring stability to your middle management layer. I can't tell you how many people I've seen land a promotion to some seemingly important role only to turn around and leave or be fired within 6 months. How demoralazing is it to see that from a co-workers perspective? Check out the review from July 1st from a former Director to see how this impacts the people there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Too much firefighting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Salt Lake City, UT
    Former Employee - Information Technology in Salt Lake City, UT

    I worked at Overstock.com full-time (more than an year)

    Pros

    Occasionally they will spring for a pizza party or similar lunch. To compensate for 60 hour weeks.

    Cons

    Where is the long term strategic planning to match up with day to day operations? This place is always changing, there is a real lack of fire prevention activities.

    Advice to ManagementAdvice

    Lay off the 'social conscience' stuff as it creates a hostile work environment, regardless of the "it's for a good cause' aspect.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Not a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Salt Lake City, UT
    Former Employee - Software Developer in Salt Lake City, UT

    I worked at Overstock.com full-time (more than an year)

    Pros

    Overstock can be a fun place to work, if not a bit juvenile. Schedules can be flexible and facilities are nice.

    Cons

    Although I honestly believe this company is run by people with good intentions, there is no organization or sense of direction. The CEO is a great man whom deserves respect as he truly cares for his company but the company has a very poor structure. There are way too many departments and managers. There is no consistency in the management of each department. Some managers are too laid back and unproductive while others (the majority) take themselves much, much too seriously. I think the folks in upper management would be surprised to hear what gets said about all those VPs and Directors in addition to what one Director may say about another, it's really uncomfortable to be around. To all those Directors and VP's, it's not a competition so pull back a little. To be successful there means you have to enjoy working in an environment where there is no or very little training, no follow up unless the wheels fall off and no real sense of direction. What is important today may very well be replaced tomorrow which will result in a whole new set of marching orders. If you like to work where there is a common vision and a sense that everyone is working to a single goal, don't work there. If you want even a minimal amount of organization, look elsewhere because it does not exists at Overstock. Bottom line, you can do better than working at Overstock. Lots of glitter, very little substance.

    I've been away for a couple months now so my comments have most likely been tempered by time.

    Advice to ManagementAdvice

    Thin the management herd a little and make them understand it's not a competition between departments to see who gets the most attention.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 6 people found this helpful  

    Executive Personal agenda = Corporate agenda

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Salt Lake City, UT
    Current Employee - Team Lead in Salt Lake City, UT

    I have been working at Overstock.com full-time (more than 8 years)

    Pros

    Overstock has a high tech iq. We also get to work on interesting problems and projects. The pay and work life balance is good, benefits are a little lacking, but overall not too bad.

    Cons

    The largest con for Overstock in my book is the Corporate LGBT agenda that is be pushed by the executives and our hr department. This topic should be a private and personal topic. Not a Corporate agenda that alienates and divides the workforce.

    Advice to ManagementAdvice

    Keep your personal agendas out of the boardroom.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 6 people found this helpful  

    I wish management was easier to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Overstock.com full-time (more than an year)

    Pros

    Some great people work here. There are some smart and easy to get along with developers here. A number of cool projects. I've been on teams with very bright developers, but there are strong personalities that stop innovation from happening.

    Cons

    Horrible on-boarding process. Upper management culture is terrible. There is a pattern of bad programming encouraged rather than using up to date technologies to speed development along.
    Management is unqualified to judge technical ability but routinely treats people with moderate programming skills as if they're gods just because they have strong personalities.

    Advice to ManagementAdvice

    Stop acting like you're doing your employees a favor by letting them work for you. Encourage people to start using industry standard technologies rather than home growing everything just because we can.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Great coworkers, toxic management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing
    Former Employee - Marketing

    I worked at Overstock.com full-time (more than 3 years)

    Pros

    Overstock employs some of the best, brightest people in the entry to middle-management positions. While working at Overstock I made several lasting friendships and met so many great people. Overstock is a great stepping stone job.

    Cons

    Nepotism runs rampant like I never imagined possible. There are a handful of people who make the decisions for the company and getting on their good side is the only way to move up in the company. However, even that doesn't guarantee longevity. If you stop being a yes-man or fail to execute something in a way that the exec had in mind with little to no guidance or explanation given then chances are they'll find a reason to fire you. "Make it work or your fired" without clarification on what "it" is was a common management tactic. Which is a shame, because it could be an amazing place to work.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Quick overturn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Overstock.com

    Pros

    Good company morale, they tend to hire within.

    Cons

    Quick overturn in all departments

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 10 people found this helpful  

    Rules Employees with Fear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associateo Buyer in Salt Lake City, UT
    Former Employee - Associateo Buyer in Salt Lake City, UT

    I worked at Overstock.com full-time (more than 3 years)

    Pros

    Beautiful scenery
    Great coworkers
    Can quickly climb the ladder

    Cons

    - Management Team is atrocious. They rule employees with scare tactics and constant layoffs.

    -The CEO is an egomaniac who will quickly toss aside employees who have been with the company for years because he has a bad day.

    - the company is not quick enough to change with the market. New projects take a year + to implement and by the time they're up and running management changes direction again.

    Advice to ManagementAdvice

    Stop posting positive reviews to counteract the negative/accurate feedback. Anyone who has worked at this company knows the 4 & 5 star reviews are completely falsified.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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