P.F. Chang's

  www.pfcb.com
  www.pfcb.com

P.F. Chang's Reviews

Updated December 12, 2014
Updated December 12, 2014
295 Reviews
3.4
295 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
112 Ratings

Review Highlights

Pros
  • Also pretty good money for not having a B (in 17 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 14 reviews)


Cons
  • Low pay,Lots of gossip,long hours without a break,other hostess are lazy (in 12 reviews)

  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

More Highlights

146 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's

    Pros

    Employees are great and lots of support from management!

    Cons

    Best money comes with working nights and weekends.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's full-time

    Pros

    Great it's just great I love it it's great. Nothing bad to say, it's great. I love my position too.

    Cons

    There are no cons to this job. The company is so great that I can't wait to go to work every day

    Recommends
    Positive Outlook
  3. 1 person found this helpful  

    P.F. Changs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back Waiter in Davie, FL
    Current Employee - Back Waiter in Davie, FL

    I have been working at P.F. Chang's full-time (more than an year)

    Pros

    Flexibility, raises, good people, good hours and good food.

    Cons

    Management, late nights, SOP, no support and hourly

    Advice to ManagementAdvice

    Be nice to employees!!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PF Changs Server in Austin, TX
    Current Employee - PF Changs Server in Austin, TX

    I have been working at P.F. Chang's full-time (more than an year)

    Pros

    great atmosphere, management is supportive and team players

    Cons

    personal growth, sometimes management are not all on the same page.

    Advice to ManagementAdvice

    thank you for being supportive of your team and always willing to help!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    You get what you put in in the restaurant industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ***** in San Francisco, CA
    Current Employee - ***** in San Francisco, CA

    I have been working at P.F. Chang's part-time (more than 8 years)

    Pros

    Flexible schedule, great coworkers, company mantra that allows you do go above and beyond to make guests happy.

    Cons

    High turnover in management. Most staff has been there 5-10 years and seen turnover in management multiple times., lots of corporate changes come down the pipeline that guests misconstrue as local changes that we can modify.

    Advice to ManagementAdvice

    Listen to the team, let us work together without micromanaging. The staff works well together as a team, encourage that instead of picking apart individuals.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Not bad. Favoritism runs this place at times.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's

    Pros

    Flexibility. Cool staff. Free food. Good atmosphere.

    Cons

    Incompetent management. Sometimes managers don't have a clue on what they are doing.

    Advice to ManagementAdvice

    Try to advance people that actually deserve it.

  8. 2 people found this helpful  

    Great coworkers and flexible hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's

    Pros

    Flexible hours and busy a lot so you can make money serving, just need to put in the hours you want. New management team which cares for the employees and asks if you need help with anything and really cares, and just needs another month or two to get things rolling in a good direction. Aces in places, so if you work hard you can get the hours you want.

    Cons

    Not every co worker likes to do their side work but that happens. New management still making new decisions that you'll have to be patient for another month or so.

    Advice to ManagementAdvice

    Nothing really just keep focused on how you want things done and keep listening to employees for small tweaks that may help

  9. 1 person found this helpful  

    Love / Hate Relationship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at P.F. Chang's full-time (more than 3 years)

    Pros

    I've worked at two separate locations, and both of them showed just how close the staff is. Everyone is really good friends and have a good time at work together. Compared to other restaurants I've worked at, the "front of house vs back of house" friction is almost non-existant. They take pride in their Training Program, and even use Certified Trainers to travel the world and open new locations.

    Cons

    Working as an hourly employee is fun, but nothing really differentiates PFCB from any other chain restaurant. Once you get promoted into management, you are completely taken advantage of. I was 100% team PF Chang's until I got promoted. 60 hour work weeks are totally normal, and you get grief from upper management if you make comments about the working conditions. You never get a lunch break, unless you sneak food into the office while doing paperwork or reading emails, and if the restaurant stays busy then you can't leave. It's great experience because once you've managed PF Chang's you can literally do anything.

    Advice to ManagementAdvice

    PF Chang's is supposed to embody the "Better World" but that is only true until you become a manager. The turnover rate is incredibly high because the pay is low, the hours are high, and there is never any positive feedback. I think if managers felt more appreciated for putting PF Chang's as a priority over family, life, etc then it would make a huge difference. Maybe allow for little things like holiday parties to boost morale, or saying a simple "thank you" to your staff that has commited to pouring their entire life into Chinese food.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Perfect job to have while balancing school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tempe, AZ
    Current Employee - Server in Tempe, AZ

    I have been working at P.F. Chang's full-time (more than an year)

    Pros

    This company is very corporate and keeps their standards very professional when it comes to customer service. I have worked a lot of customer service jobs before in the past and this is the only company in the restaurant industry I can see myself moving up into corporate.

    Cons

    Be ready to work hard in a fast pace environment

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PF Changs Server in Cincinnati, OH
    Current Employee - PF Changs Server in Cincinnati, OH

    I have been working at P.F. Chang's full-time (more than an year)

    Pros

    Flexible Schedule
    Popular Restaurant
    Professional co-workers
    Great Location

    Cons

    Management team is friendly, however needs to learn to communicate from the top down better.
    No vacation time

    Advice to ManagementAdvice

    Develop better communication between the management and the staff. Focus some attention on the guests not just administration duties and operation logistics of the restaurant.

    Recommends
    Neutral Outlook
    No opinion of CEO

P.F. Chang's Photos

The "trio" sauces that servers use to make their special sauce at your table

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