P.F. Chang's Reviews

Updated October 22, 2014
Updated October 22, 2014
279 Reviews
3.3
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
107 Ratings

Review Highlights

Pros
  • Also pretty good money for not having a B (in 17 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 13 reviews)


Cons
  • Low pay,Lots of gossip,long hours without a break,other hostess are lazy (in 12 reviews)

  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was fun in the beginning until my hours start being cut, and when it is slow you leave with $20 for 5 hours!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Cambridge, MA
    Current Employee - Server in Cambridge, MA

    I have been working at P.F. Chang's part-time (less than an year)

    Pros

    Your coworkers are cool, menu knowledge is awesome..... That's all the pros

    Cons

    This P.F. chang is so dirty that I do think twice of bring my family to eat their, like I said on slow days you probably get $20-40 during that night, some mangers are so rude that you do not understand how they get the job, this P.F Chang should be close down and do a lot of reconstruction because management is doing cleaning ( scribing walls, scrubbing the bar walls while the bartender is trying to work ) in the main dining room while guest are eating. guest's do notice!!!!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Spokane, WA
    Current Employee - Hostess in Spokane, WA

    I have been working at P.F. Chang's part-time (less than an year)

    Pros

    The only pro I can think of is that the guests are really amazing.

    Cons

    I had coworkers that made fun of me. I never got the opportunity to promote not because I couldn't do the job, but because my manager did not like me. I was told by several coworkers that my manager was not going to let me move up and cut my hours because he didn't like me. And I called human resources multiple times and nothing got done I finally just quit. There is only so much one person can take and that was more than I could take.

    Advice to ManagementAdvice

    Discrimination is against the law, and if you're going to keep a manager that does discriminate against certian individuals, then it just shows how bad of a company you are to work for

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Host job from hell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Sunrise, FL
    Former Employee - Hostess in Sunrise, FL

    I worked at P.F. Chang's part-time (less than an year)

    Pros

    Sometimes you would get free food.

    Cons

    Low pay,Lots of gossip,long hours without a break,other hostess are lazy. (This is my experience other locations might be completely different).

    Advice to ManagementAdvice

    Hire someone to roll silverware don't make the host do it!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    disrespectful of your time and person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PF Changs Server in Boston, MA
    Current Employee - PF Changs Server in Boston, MA

    I have been working at P.F. Chang's

    Pros

    family meal is pretty good

    Cons

    They scheduled me for time i was unavailable and had listed as unavailable. I was unable to come and beforehand met with the manager and told him. he said he'd take care of it. when i didn't show up on that day however, the next day all my shifts were deleted. No one reached out and talked to me, I'm not sure what happened. No one will respond to my emails or calls.

    Advice to ManagementAdvice

    communicate to your employees and dont schedule us for time when we tell you ahead of time (a month) that i can't come in.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Racists company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at P.F. Chang's

    Pros

    The co workers was fine but the some of the management liars and the employees don't get a fair chance.

    Cons

    None been working for them for 7 years fired me over lies but will not here me side of the story I got fired because my manager was clocking me in late. And then the other reason I heard don't have respect for manager but I am a black man was in training for the sous chef just two weeks ago a white sou chef got fired for calling another manager a fat crecker and got his job but I am fighting trying to get my job back

    Advice to ManagementAdvice

    I feel there is a racism in this company need to listen to the employees side sometimes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Totally unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.F. Chang's

    Pros

    Maybe the only pro here is to be able to eat half off. THE DAYS YOU WORK.

    Cons

    Where do I start. Um they have the worst employee setup I have ever seen. They do not care about your availability sheet. Very long hours for a total of like 3 tables you cover that whole shift. Oh and if you have the flu, you must come in because calling in sick is the biggest crime at pf changs. If I could give this 0 stars I would but unfortunately I can't.

    Advice to ManagementAdvice

    Fix the northpark mall location in Dallas,TX please. Very very very bad place.

    Doesn't Recommend
    Negative Outlook
  8.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server in Cambridge, MA
    Former Employee - PF Changs Server in Cambridge, MA

    I worked at P.F. Chang's part-time (more than 3 years)

    Pros

    Money's good if you work your butt off. Most employees are nice to work with. If you feel like working in the trenches, this is the place to be!

    Cons

    Completely disorganized, dirty, micromanaged corporate setting. Company only cares about pinching pennies. VERY HIGH employee turnover. As a result employees spread throughout the restaurant forget or don't know how to do their jobs (i.e. Dishwashers don't know how to wash dishes, results in NASTY silverware, plates, and glasses, host staff doesn't know how to seat people, results in lack of service and wait staff being required to work unnecessary hours.) They kick employees off the clock once they start getting close to 40 hours. Management only cares about looking good to corporate, employee welfare is the last of their concerns.

    Advice to ManagementAdvice

    They need to put more time and effort into helping their employees instead of cutting costs. If they focused more on having employees work with each other instead of against each other maybe then they would stop losing valuable employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Horrid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Chino Hills, CA
    Former Employee - Server in Chino Hills, CA

    I worked at P.F. Chang's part-time (more than 3 years)

    Pros

    The people you work with are great and truly care about each other. You become a big family. It's a good place to work if you're in school since you'll work mostly nights, weekends, holidays.

    Cons

    The management doesn't care about anyone, except themselves and guests who complain. They play favorites and only promote people who they like. A lot of hard working people get passed up for opportunities simply because they don't suck up to management. In my particular store we often never got lunch breaks and NEVER got a paid break. We also had to eat in the backroom, which is where they kept cleaning chemicals, a dumpster and it was also filled with roaches

    We were never busy and thus made very little money. Despite being such a slow place, we still had to stick around for 6-8 hours even if we had no guests coming in. We also had to claim our tips before we even knew how much we made. Managers often rushed us out after closing then got angry because nothing was clean.

    Advice to ManagementAdvice

    Stop denying people promotions for absurd reasons and promote those who truly work hard. Don't force employees to stay on the clock when they haven't had a table in over an hour. Don't give employees so much crap when they call out or show up sick. Do all this and you wont constantly lose good people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Disgusting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server in Long Beach, CA
    Former Employee - PF Changs Server in Long Beach, CA

    I worked at P.F. Chang's part-time (less than an year)

    Pros

    More money than your average corporate restaurant job.

    Cons

    Management doesn't know what they're doing. Chipped glasses because they stack them, an easy fix but they don't acknowledge it. Dirty plates and dirty glasses. I had to pick up 4 glasses before finding one clean enough to serve (this is not an exaggeration). We "polish" the appetizer and entree plates (aka wipe the excess off from the dishwasher). Told friends and family not to eat there even while I worked there for fear of sickness. If I ordered food, I would have them put it in togo boxes, most of the staff does this. They use the same schedule every week so you can be a server breaker 5 weeks in a row and they don't change it until you ask them to. After silverware was run through the dishwasher, it would still be dirty so someone would have to run it under hot water (not using soap or sanitizer and get the excess off). I've worked in 6 different restaurants from dishwasher/busser to management and this was by far the dirtiest and most repulsive of all. I gagged when I pulled a couple supposedly clean ramekins apart and found what looked like a chicken bone.

    Advice to ManagementAdvice

    Don't stack glass cups on top of each other, it causes chips and is unsafe. Tell the dishwasher person that the dishwasher machine should only be meant to sanitize and that they have to do most of the work. Give the good shifts to the good or senior staff members. You have a great restaurant concept here and great opportunity to make this restaurant great but you are failing. Take a little more pride in your job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    They don't care about you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Princeton, NJ
    Current Employee - Manager in Princeton, NJ

    I have been working at P.F. Chang's full-time (more than 3 years)

    Pros

    Name is considered as upscale to people you tell you work there.

    Cons

    Everyone was lured in with a small base salary and potential for big bonuses. But now bonuses non existent. Bought out by Centerbridge in May 2012. Have been cutting salaries and bonuses ever since. Way underpaying their managers and have taken a huge chunk of money out of their pockets. Everyone is trying to abandon ship. Only thing keeping managers there is the economy and lack of other job openings. Operating partners get one more big payout this upcoming February from old bonus program. I'm sure they will be looking right after that. Everyone has loss confidence in upper management, and there is complete lack of ownership by managers, and for good reason. It has come to a point where many of us cannot afford to stay with PF Chang's. What a shame.

    Advice to ManagementAdvice

    If economy gets any better, you will lose lots of talented people. Sure you can get a replacement for less. But you get what you pay for. "A better world"????...I think not.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

P.F. Chang's Photos

The "trio" sauces that servers use to make their special sauce at your table

+ Add Photo

Work at P.F. Chang's? Share Your Experiences

P.F. Chang's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.