PAETEC

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PAETEC Reviews

Updated May 4, 2014
PAETEC – Fairport – “Network Operations Center”

PAETEC – Fairport – “Network Operations Center”
All Employees Current Employees Only

3.1 82 reviews

67% Approve of the CEO

PAETEC Chairman, President, and CEO, PAETEC Corp. and PAETEC Communications Arunas A. Chesonis

Arunas A. Chesonis

(55 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • Good Benefits were provided by company (in 7 reviews)

  • Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO (in 5 reviews)


Cons
  • I think most senior management is great, but local management is disastrous (in 5 reviews)

  • A sales driven organization (without any regard for the Back Office) in every sense of the word (in 3 reviews)

More Highlights
16 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Company culture changed

    Anonymous Employee (Former Employee) Rochester, NY

    ProsConsistency, good people to work with

    ConsCulture of a need to play the game tho move ahead

    Advice to Senior ManagementAcknowledge good workers

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Unstable enviornment

    Anonymous Employee (Former Employee)

    ProsSmart co-workers. Fast paced, and ever changing.

    ConsManagement not on same page. Inefficient and unstable.

    Advice to Senior ManagementCompany is gone, so no advice to management.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    it was one of the most unorganized companies to ever work for

    Sales Representative (Former Employee) Chicago, IL

    ProsThe leads were good and the people that work in the same job that i did were very helpful and friendly and the compensation was great on commission

    ConsYou could never get your commission paid on time nor could you ever get the network installed on time for customers that purchased the equipment that you were selling

    Advice to Senior ManagementGet your sales teams better managers and more products to sale

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Many years of unappreciated effort and accomplishments

    Senior Software Engineer (Former Employee) Rochester, NY

    ProsSome great people are working there. They allow you to take four hours a month paid time off to do charity work. In some departments there is flexibility with regards to workday hours and working from home.

    ConsFavoritism is rampant throughout the organization. Outside of the chosen few, survival is possible, but being successful is unlikely.

    Senior management is driven by gossip and innuendo. They often make decisions without understanding (or even caring for) the consequences.

    Employees are often micro managed and belittled.

    Resources are frequently inadequate to get the job done properly. Sadly, worse still, when employees leave, there is a good chance the positions will not be back-filled.

    The corporate culture invites finger pointing and lack of teamwork between departments and divisions. It is an us versus them mentality fomented by management.

    Notable failures and substandard performance is often rewarded by lightened workload. Knowledgeable and successful employees often go overlooked and unappreciated.

    Sales team continually receives praise from CEO while back office hears that they can be replaced.

    Advice to Senior ManagementGet over yourselves. PAETEC is NOT the most employee and customer oriented company. Get rid of the "founders" mentality it kills employee morale as does the continual threat of layoff/firing. You should really find out who the key people are and treat them with the respect and appreciation they deserve or risk losing them all and being left with the dead wood.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    treat's terminated employee's in very poor manner. totally inconsistent with upper management's stated philosophy.

    Anonymous Employee (Current Employee) The Woodlands, TX

    Prosgood pay, benefits
    fairly easy going environment

    Consterminates employees in manner that makes you think they have commited a criminal act.
    management believes in "black box" approach to employees. Employees are just pawns
    to be tossed away if politically expedient.

    Advice to Senior Managementfollow the advice of your own book mr. ceo and ensure that management treats employees in a respectful manner come termination time.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Account Executive

    Account Executive (Former Employee) Fort Myers, FL

    ProsNationwide, cash flow positive. Good Benefits

    ConsPoor comp plan, poor communications

    Advice to Senior ManagementHire managers that do not threaten sales professionals

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    crappy company, crappy industry (telecom) this company is NOT a good choice for sophisticated salespeople.

    Senior Account Manager (Current Employee) Denver, CO

    Prosyou can make money but it takes lots of effort to get commission check...like weeks or months.

    Conscan't expect much from telecom. yo do have freedom but most management has been there a long time and a lot are morons. think car salesmen (no disrespect to cars sales people but you get my drift)

    Advice to Senior ManagementBe positive and happy. Most management hate their job and therefore it rolls downhill

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Good sr. leadership and community consciousness, but caustic overall culture!

    Anonymous Employee (Former Employee) Rochester, NY

    ProsThe top level leadership shows good insight into their field and are innovative and driven. Rank and file employees care a great deal for one another and are involved and committed to their communities

    Consmid - level management and some sr. executives display a lot of me first mentality and the company overall is nepotistic and culturally cliquey... It's either you're a "founder" or you're an outsider. They don't accept constructive criticism and they are not adherent to any kind of disciplined, sound business process.

    Advice to Senior ManagementFix or eliminate the middle managers and be sure to promote people with actual competencies for what they will be managing.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    No idea

    Account Executive (Current Employee) Chicago, IL

    ProsDecent starting salaries and a well developed product set to sell. Also their PST (Paetec Sales Training) is a good sales training program.

    ConsManagement in the my area is non-existent. Directors just run meetings to find out your funnel but do not take an active role in helping you close business at least from my viewpoint. Also, more senior management styles are very off putting and act as if they are better than you and want you to fail.

    More recently the stock falling and company layoffs show tougher roads to come for PAETEC.

    Advice to Senior ManagementI would like them to take more of an interest and help develop talent over leaving early every day.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Over worked, under paid.

    Anonymous Employee (Current Employee)

    ProsIt's a job. Pays better than working at McDonalds or Wal-Mart.

    ConsEvery project seems to be a knee jerk reaction. PAETEC buys another company every 6 - 8 months, taking on more work, but doesn't give pay raises. Management expectations are ridiculous. They will overload one employee, and then mark them down on their performance reviews for not completing their assigned work. Receive little to no recognition for personal sacrifices made to accommodate PAETEC and their wants and needs. Over all low moral in the work force, and your told that you should be happy to have a job.

    Advice to Senior ManagementHire the right amount of people to complete the work assigned. Stop building spreadsheets and start listening to your workers. Directors are detached from work force and understanding of their needs, get back into the trenches and your hands dirty.

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