PAETEC Reviews

Updated September 12, 2014
Updated September 12, 2014
83 Reviews
3.1
83 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PAETEC Chairman, President, and CEO, PAETEC Corp. and PAETEC Communications Arunas A. Chesonis
Arunas A. Chesonis
56 Ratings

Review Highlights

Pros
  • Good Benefits were provided by company (in 7 reviews)

  • Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO (in 5 reviews)


Cons
  • I think most senior management is great, but local management is disastrous (in 5 reviews)

  • A sales driven organization (without any regard for the Back Office) in every sense of the word (in 3 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at PAETEC for more than a year

    Pros

    Good culture and benefits. They suck less than competitors in the space

    Cons

    Telecom can be a grind so be sure this is the industry you want to be in

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company culture initially then went south

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at PAETEC full-time for more than a year

    Pros

    You have knowledgeable resources like network support staff, nds/se, and product managers. The sales teams are friendly and willing to help.

    Cons

    Company culture took a downward turn and the "pillars" that held together before started crumbling, specifically, employee opinions and feedback.

    Advice to ManagementAdvice

    Needs to take a look at impacts to the entire org, region, etc in the long run before making any decisions for "attractive" short term metrics.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A good company that just needs better business process automation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive  in  Framingham, MA
    Former Employee - Senior Account Executive in Framingham, MA

    I worked at PAETEC full-time for more than a year

    Pros

    The on-boarding was a good experience. Management was helpful at times. They have a pretty good reputation in the industry.

    Cons

    If you are an SAE or an AE, you are on your own when it comes to list management and development. There is absolutely zero visibility into existing customers, so there is a lot of unnecessary prospecting into untouchable existing customers. Commission structure is antiquated at best.

    Advice to ManagementAdvice

    Be forward thinkers and stop trying to emulate the incumbents.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Constant micro management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician  in  Hiawatha, IA
    Former Employee - Customer Service Technician in Hiawatha, IA

    I worked at PAETEC full-time for more than 5 years

    Pros

    Benefits, lots of overtime if you want it.

    Cons

    Once we went from McLeod to Paetec we did not receive any raises, and the bonuses that were promised never materialized.

    Advice to ManagementAdvice

    Give the employees a decent paycheck!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Family Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Rochester, NY
    Former Employee - Account Manager in Rochester, NY

    I worked at PAETEC full-time for more than 3 years

    Pros

    Great Benefits
    Very Family oriented
    Great career options at the time

    Cons

    Salaries were fair but could be better

    Advice to ManagementAdvice

    Too much middle management at the time i was there.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Good to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY

    I worked at PAETEC full-time

    Pros

    Your ideas and opinions mattered. You felt that you were part of a team. When the company was young they were more generous with perks, such as free lunches, tuition reimbursement, 401k matching, generous bonuses and office parties.

    Cons

    The bigger the company got, all these benefits just went away. There was a long period with a freeze on raises, 4 years. When they announced that there would be no raises once again in 2011, everyone started looking for new jobs. Management quickly changed their minds and started to give raises again. While the raises were being taken care of, it was announced that the company was getting acquired. Naturally, many positions have been eliminated with the acquistion and I'm sure their not done yet.

    No opinion of CEO
  8.  

    They provided good benifits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Fort Myers, FL
    Former Employee - Account Executive in Fort Myers, FL

    I worked at PAETEC

    Pros

    Good Benefits were provided by company.

    Cons

    Change in mgmt to often.

    No opinion of CEO
  9. 1 person found this helpful  

    It was good work experience. Very corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Finance  in  Fairport, NY
    Current Employee - Finance in Fairport, NY

    I have been working at PAETEC

    Pros

    Beautiful headquarters, great reputation, generous vacation, lots of fun people to work with, cutting edge, state of the art.

    Cons

    no raises, meager bonuses (if any at all), cut lots of benefits, hard to advance, lots of hard work with little appreciation shown.

    No opinion of CEO
  10.  

    OK place to work, Nothing special

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  North Billerica, MA
    Former Employee - Anonymous Employee in North Billerica, MA

    I worked at PAETEC

    Pros

    Paycheck comes every 2 weeks...

    Cons

    can't keep full coverage of employees so expect overtime from just about everyone .

    Advice to ManagementAdvice

    Stop buying every company under the sun and start getting all of these companies working togeather

    Disapproves of CEO
  11.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Analyst  in  Southfield, MI
    Former Employee - Analyst in Southfield, MI

    I worked at PAETEC

    Pros

    It paid the bills and I had fun with my coworkers

    Cons

    Not alot of room for advanement

    Advice to ManagementAdvice

    make your employees happy and they will make you happy

    No opinion of CEO

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