PAETEC Reviews

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4.0
21 Reviews
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PAETEC President and CEO Tony Thomas
Tony Thomas
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21 Employee Reviews

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  1. This is a company that cared for its employees and actively participated in their advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PAETEC full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    PAETEC advocated employee advancement and assisted in encouraging a team atmosphere. I felt valued as an employee and enjoyed working for such a company.

    Cons

    Integrations were slow to happen and legacy factions were allowed to continue rather than fully integrate. Annual layoffs were disruptive and disconcerting.

    Advice to Management

    Integrations needed to be complete and not allow legacy groups to continue on their own instead of as part of the new company. Also, annual layoffs eliminated valuable resources within the company.

  2. I really grew my knowledge and skillset at this company and enjoyed the close knit work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PAETEC

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Personal Growth, Dynamic enviroment. Close knit teams

    Cons

    Limited advancement opportunities. No clear career path

    Advice to Management

    create clear career Paths that empower emplyees to achieve thier goals

  3. Paetec, now Windstream was always on the cutting edge of technology services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PAETEC full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at Paetec always brought out the best in you, because you had the chance to work along side good people with bright minds, who were were willing to mentor and collaborate.

    Cons

    Office politics sometimes got in the way of being able to grow and move up within the organization.

    Advice to Management

    Listen to the people with boots on the ground. They are an integral cog in your business.

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  5. Compensated fairly, good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Fairport, NY
    Former Employee - Sales Representative in Fairport, NY

    I worked at PAETEC full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, great product portfolio to sell

    Cons

    Difficult to advance, difficult to sell against larger competitors.

    Advice to Management

    Make more paths available for career advancement

  6. Helpful (1)

    This is a great atmosphere with room to grow

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people here are great! Fun atmosphere, close team, and management keeps and open door policy for all employees.

    Cons

    Some may get lost in the sauce if they are not willing to work hard enough in sales. Very few receive accounts when they start therefore it is more of a hunting sales position.

    A lot of paperwork that is redundant and TIME CONSUMING!

    Advice to Management

    Get sales people selling! Hire a position which allows this to happen and takes on the job of putting orders through and completeing paperwork for engineering. Simple handoff process!

  7. mixwd opinion

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO

    Cons

    no 401 match your killing yor employees comp plan reductions again lack of stock options grants management takes it for themselves

    Advice to Management

    take care of your employees it appears that upper management takes all the available stock options and gives it to same folks

  8. Overall good place to work.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in East Rochester, NY
    Current Employee - Anonymous Employee in East Rochester, NY

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    My part of the company is full of excellent people, it's a high-performance environment.

    Cons

    IT is lumbering and bureaucratic.
    HR is not always nimble, though in general their heart is in the right place.

    Advice to Management

    Become profitable (not just cash-flow positive).
    Restore 401K match.
    Cut down on the do-gooder wellness healthy choices stuff.
    Fix some way-out-of-whack salaries even if times are tight (have to pick and choose of course).

  9. Core Values = Rare Breed

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fairport, NY
    Current Employee - Anonymous Employee in Fairport, NY

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The commitment to uphold the 4 Core Values (Caring Culture, Open Communication, Unmatched Service, Personalized Solutions) makes PAETEC a unique player in the marketplace, not only for customers but for employees as well. The environment is supportive and encouraging, where managers don't need to take credit for the work of their team, but let individuals stand out.

    Cons

    The internal community is not as strong as it could be. With little opportunity for interaction (no main gathering place for lunchtime, departments spread across several buildings/locations), it can be difficult to build relationships between the different functional areas.

    Advice to Management

    Keep pursuing Open Communication and sharing from the top down -- it's not common to find a company so open to talking on a regular basis. Maintain the focus on the employees. While some will always take issue with anything/everything, the feeling that you are noticed and valued makes a big difference.

  10. Good place to work, respectful people/family

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Everyone was very friendly, including the senior management. You felt a true sincerity of you, and most managers tried to advance you as much as they could.

    Cons

    Promotions were a bit curious as to who and why they were chosen. The overall business strategy is not highly sustainable, and we went through many rounds of layoffs, etc.

    Advice to Management

    Really listen to your employees more, and realize that other ideas can be better than yours. Look for innovative ways to reward your employees. Listening and enacting is a great one.

  11. Good Place to Work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at PAETEC

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    PAETEC has open communication and leadership which is refreshing. Its a growing company with a small company feel and you feel like you can make a difference. And there must be something to be said in the hiring process because there are some very top notch, quality people there.

    Cons

    The entire company seems to have a go-go-go mentality, to get things done in the shortest time frame possible. That can wear people down over time.

    Advice to Management

    Focus on quality, focus on keeping things fun, focus on keeping stress levels down. There are quality people at PAETEC who would do anything for the company and you don't want to lose them.

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