PAETEC Reviews

83 Reviews
3.1
83 Reviews
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PAETEC Chairman, President, and CEO, PAETEC Corp. and PAETEC Communications Arunas A. Chesonis
Arunas A. Chesonis
56 Ratings

Review Highlights

Pros
  • Good Benefits were provided by company (in 7 reviews)

  • Fun place to work at all times very good sales training open communication with the Friday sales calls with the CEO (in 5 reviews)


Cons
  • I think most senior management is great, but local management is disastrous (in 5 reviews)

  • When they announced that there would be no raises once again in 2011, everyone started looking for new jobs (in 3 reviews)

More Highlights

11 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer in Fairport, NY
    Former Employee - Software Engineer in Fairport, NY

    I worked at PAETEC

    Pros

    great people, with a great deal of flexibility to allow for growth.

    Cons

    lack of communication between the levels of management

    Advice to ManagementAdvice

    more transparency into decisions made would be nice.

    Recommends
    Approves of CEO
  2.  

    Highly competent, dynamic and enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer II in Rochester, NY
    Current Employee - Software Engineer II in Rochester, NY

    I have been working at PAETEC

    Pros

    PAETEC is a beautiful blend of passionate, competent culture with strong industry knowledge. Family is invited to all company events, and daily do's are often punctuated with fulfilling personal interaction. Service with a smile is an understatement!

    Cons

    Coming from a much larger software development department with my previous employer, the opportunities for promotion seem a tad limited, but the salary and benefits are amazing at all levels.

    Advice to ManagementAdvice

    Keep rocking the big picture scene! You guys have created an excellent, enjoyable culture based on a family-like level of care and personal service.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    This is an amazing company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Order Processing Specialist in Voorhees, NJ
    Former Employee - Order Processing Specialist in Voorhees, NJ

    I worked at PAETEC

    Pros

    I worked for this company couple of years ago. The management was great with keeping the company in shape. They give you amazing opportunities and recognize all your efforts!!

    Cons

    To work for this company you have to be on top of your work flow.. If no it will take you a lot of work and time to catch up..

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    PAETEC--a good place to work in transition that will take some time to work out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at PAETEC

    Pros

    A great corporate culture built around people who work together and strive to offer exceptional service. The network is excellent and performs well.

    Cons

    The mergers have caused some indigestion and the economic climate has made the sale of their core products difficult. Pay is slightly lower than competitors but the culture is unbeatable.

    Advice to ManagementAdvice

    Get competitive with your payscales to retain top talent.

    Recommends
    Approves of CEO
  6.  

    LOVE THEM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at PAETEC

    Pros

    Great work enviorment! People come to work to work and take responsibilty for thier clients

    Cons

    New merger with Windstream could possibly be the end of my position since they under staff and churn salesforce fast

    Advice to ManagementAdvice

    Reorganize your mangement and have Windstream really take advantage of smart hardworking people that could take your company to the next level. You need to adopt to the PAetec way because that's what customers want...we know we asked.

    Recommends
    No opinion of CEO
  7.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PAETEC

    Pros

    Always a challenge but not over the top. Work balance is awesome, upper managment is always avaliable. Investment in the network and equipment to keep it going is top notch.

    Cons

    Comp was good before downturn since then 401K cost of living increase and other benifits have been reduced / eliminated.

    Advice to ManagementAdvice

    Salary and benifits are comming back slowly as fincials improve. Managment does what it can for the employees and communication is excellent

    Recommends
    Approves of CEO
  8.  

    Growing fast but still a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PAETEC

    Pros

    Growth - The company is growing very fast. This growth will allow employees to venture into a lot of different areas.
    Employee focused - Decisions are still made with the employee in mind. Friday company call still occurs which is unheard of in most companies. My experience with management is they are very employee focused and will do whatever is needed to help balance work/outside life for an employee.

    Cons

    Growth- The fast growth has affected customers. The service end has taken a hit, but the company is focusing on fixing the issue.
    Compensation- When PAETEC started people accepted lower salaries to work there. Today it is different and management needs to understand the name brand of PAETEC isn't as strong as it used to be for potential new employees or existing employees. People won't necessarily stay

    Advice to ManagementAdvice

    Continue to learn from the kenan migration and take the next migration slower. Continue to focus on the employees and continue with the open communication.

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Great place to work. Best job I have had......So far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    I have been working at PAETEC

    Pros

    I have been with PAETEC for three months, and so far this is the best job I have had. Why? 1) Co-workers here WANT to help you, very rare at other places I have worked, especially in sales; 2) Management wants to solve issues, not point fingers; 3) Ever worked anywhere where there is a planned CEO call every week? Even though Arunas has missed a couple, for obvious reasons being the CEO, he has stepped up and delivered news, and he is confident, he wants to succeed. You get a real sense that his attitude is "Let's do this. Let's do it right. We are the best, and if there is an area we are not the best, why not, and let's fix it"; 4) No micro management. Just do your job, make your quota, and move on to next month. And if you don't make your quota, why not and let's fix it; 5) My manager has asked me repeatedly, "what can I do to help you succeed?" AND THEN ACTUALLY DONE IT!; 6) Training is awesome! Just moved up the rankings another three spots to number 35 on Training Magazines top 125 in the world! 7) $65/month reduced medical for non-smokers, plus another $20/month if you complete the Wellness program. 8) Even in this economy the company is still acquiring. Two acquisitions since I started three months ago! 9) Stock program at 10% discount.

    Could still be in the 'honeymoon' phase. Time will tell.

    Cons

    1) Currently there is no 401k match, but I think I heard it may be coming back; 2) Only $100 reinbursement for driving. So at 43cents per mile you cap out at 232 miles. Not much when a meeting is 80 miles round trip; 3) Internal sales system is a drag. You have to toggle between two different systems, and the functionality is horrendous! Not very user friendly.

    Advice to ManagementAdvice

    Just keep doing what you are doing, and remain dynamic. Bring back the 401k match. Continue to expand and partner. Address issues quickly.

    Recommends
    Approves of CEO
  10.  

    An excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PAETEC

    Pros

    PAETEC truly is one of the most customer and employee focused companies in telecom. In short, they practice what they preach.

    Cons

    PAETEC is a rapidly growing company, and consequently, continues to have a lot of change. That also equates to additional job opportunities.

    Advice to ManagementAdvice

    PAETEC management should continue to adhere to the values which have grown the company so quickly over the past 12 years.

    Recommends
    Approves of CEO
  11.  

    PAETEC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Major Accounts
    Current Employee - Major Accounts

    I have been working at PAETEC

    Pros

    One most customer and employee oriented companies out there

    Cons

    There are a few conflicts within the organization as to ownership of new oppertunities.

    Advice to ManagementAdvice

    Your doing well. Keep up the great work

    Recommends
    Approves of CEO

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