PC Connection
3.0 of 5 33 reviews
www.pcconnection.com Merrimack, NH 1000 to 5000 Employees

PC Connection Reviews

Updated Mar 13, 2014

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3.0 33 reviews

                             

44% Approve of the CEO

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Timothy McGrath

(9 ratings)

55% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    Not For Everyone!

    Account Manager (Former Employee)
    Merrimack, NH

    ProsThe saying over worked and underpaid doesn't apply here. They take the time to train you, along with decent compensation, and benefits.

    ConsOnce your a couple weeks in, criticism is an everyday thing from managers that care nothing less than making money for themselves. A lot of the staff is very judgmental, almost a high school setting with the amount of back talk that occurs within the company. If you're not making sales goals, they will do whatever they can to break you. They have a horrific turnover rate, anyone there that works for the company for more than 2 years can tell you that. If you're not someone that can handle cold calling, it is not the place for you. Once within the company, you will hear from all the veterans, PCC is either for you, or not.

    Advice to Senior ManagementWork with your staff more, and maybe you'll have employees that respect you, and you should probably start drug testing, its not a clean environment once you meet everyone.

    No, I would not recommend this company to a friend

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    Great if you want to work hard but very old school

    Anonymous Employee (Current Employee)

    ProsIncredible momentum. The company is growing like crazy and taking market share from its competitors. They also invest a lot back into the onsite resources

    ConsVery old school. They resist change in the workplace as much as they possibly can. This job is not for you if you don't like to work hard all day.

    Advice to Senior ManagementEmbrace change, treat your employees like responsible adults and they will be happier and work harder.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Account Manager

    Account Manager (Current Employee)
    Keene, NH

    ProsGreat people to work with and the opportunity to grow your business and build you own success

    Consnothing that doesn't exist elsewhere

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    Fun place to work, but not for average performers

    Account Manager (Former Employee)
    Marlborough, MA

    ProsFree lunches several times a week, an employee purchase program, great benefits, a decent base salary, you learn a lot about the IT industry.

    ConsOften dealing with inter office politics, management can be rigid at times, they don't do much in the way of marketing so you have to market the company yourself to land accounts.

    Advice to Senior ManagementProgress to catch up to competitors offerings is very slow, expedite the growth of the line card and put a serious focus on increasing your your authorizations.

    Yes, I would recommend this company to a friend

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    Great Company to work for if you can stand sitting in a cube and cold calling all day.

    Account Manager (Former Employee)
    Merrimack, NH

    Prosprizes, food, outings, good training program, their is potential to make very good money however need to be there for a long time because beginning pay is not enough to live off of

    Consmonitored dials and outgoing talk time instead of total talk time and you're in a cube all day. Accounts of employee's leaving are given to favorites instead of those who deserve them sometimes

    Advice to Senior Managementinstead of outgoing talk time look at total talk time, spread accounts more than just one team when people leave the company

    Yes, I would recommend this company to a friend

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    Good place

    Account Manager (Current Employee)
    Merrimack, NH

    ProsThis company has a work hard and play have mentality. Any time I have needed time off they are flexible as long as you are meeting retirements.

    ConsIn the beginning you can expect long hours, and lots of cold calling. Although you are calling folks that will most likely need your service and products.

    Advice to Senior ManagementThere are a few different career paths to get to management, you can start as an AM go to sales manager, then senior sales manager, and the dir so on and so forth.

    Yes, I would recommend this company to a friend

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    Solid company with great co-workers in a stressful industry

    Sales Account Manager (Current Employee)

    Proswork hard and you can get handsomely compensated
    long tenured employees
    work with the right Sales Managers and Directors and you can get a lot of support

    ConsSeparated departments who don't understand that what they do affects others
    Lack of communication to Sales
    Slow to accept industry changes like remote working

    Advice to Senior ManagementThere are lots of you and sometimes it is still difficult to get someone to listen because you are always in meetings. Senior management is sometimes out of touch with what sales is up against just to get orders out the door.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at PC Connection reviews and ratings — including employee satisfaction and approval rating for PC Connection CEO Timothy McGrath. All 7 reviews posted anonymously by PC Connection employees.