PNC Financial Services Group

www.pnc.com
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PNC Financial Services Group Reviews

Updated March 1, 2015
Updated March 1, 2015
887 Reviews
3.2
887 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
887 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

887 Employee Reviews Back to all Reviews

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  1.  

    Teller Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Very supportive company, great to their employees,

    Cons

    I really don't see any cons working for them, the compensation is fair, they are attentive to work -home balance, great to their employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It started off great and fizzled at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Started off very calm gratifying

    Cons

    New business plan did not align with customer needs

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Easy to move up but lack of good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Very easy to move up the company, from teller to supervisor to banker etc. Potential to make a lot as a banker if you're in a busy market

    Cons

    Management is usually awful. Too many micro-managers. I've seen management get away with things that should get them fired ont he spot yet nothing happens. Also, if a teller or banker does that they're instantly fired. Super low pay for tellers.

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  5.  

    Fantastic job for a college student. The part time hours, pay, and experience is great for college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Specialist in Kalamazoo, MI
    Current Employee - Account Specialist in Kalamazoo, MI

    I have been working at PNC Financial Services Group

    Pros

    There are a lot of pros at PNC for a part time employee. The flexible hours are great for college students and the pay is much better then other businesses without the late night shifts.

    Cons

    It can get mind numbing. There is not growth opportunity until you have a degree and at that point your ready to move on.

    Advice to ManagementAdvice

    Less micromanagement

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It has been a great experience, even through all changes with Global changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Mont & Verification Associate in Kalamazoo, MI
    Current Employee - Transaction Mont & Verification Associate in Kalamazoo, MI

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    PNC is a great advocate for employee communication within departments, team work, and talent within the company.

    Cons

    PNC is a bit behind in technology, and poor line of business communication and training.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company with good management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Pittsburgh, PA
    Current Employee - Financial Analyst in Pittsburgh, PA

    I have been working at PNC Financial Services Group full-time (more than 10 years)

    Pros

    Fine people with good work ethic.

    Cons

    Sometimes slow to change and approve new ideas.

    Advice to ManagementAdvice

    Promote more from within would be great.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    The company has been good to me but I am not sure that many of my colleagues would say the same for their experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in West Palm Beach, FL
    Current Employee - Financial Advisor in West Palm Beach, FL

    I have been working at PNC Financial Services Group full-time (more than 8 years)

    Pros

    Branches are not as rigid as some of the larger competition. Managers still have room to run things according to their customer traffic. The corporate structure allows for good upward mobility. People are treated fairly well and there is an easy system for reporting hr issues anonymously. Incentive possibility ranges from decent for licensed employees or bankers. Licensed bankers have the ability to obtain full licensing without a minimum commitment to stay with the company. Good hours with branches in my area open from 9am-5pm in lobby and depending on the branch limited to no saturday employment. Bank is closed on all federal holidays unlike some competitor's. Company provides good training which may include expense paid travel to out of state classes. For the most part the atmosphere is positive with more focus on customer service than sales although this is beginning to change.

    Cons

    Pay is on the low end of the industry for tellers and bankers which results in high turn over. As of recent there has been a change in top level management with people from other big banks who are trying to implement the hard sales tactics of other firms at PNC causing the culture to shift to be more like industry heavyweights. The teller role is being weeded out to additinal atms and the "universal model" aka tellerless branches so full time teller spots are limited causing a loss of young talent. Not enough time spent fostering new entry level employees. Strict customer service scoring which makes it difficult for any busy branch to maintain passing scores. The branch auditors are ridiculous and care more about failing offices than giving them the updates on policies so they can pass. The company does not pay incentive until half way throught the next quarter making it difficult to leave bc if you are not employed on the day that incentive is paid you will not get it even if you were employed through the end of the quarter. They discourage over and under achievers by reprimanding low sales and putting a cap on high incentives. If you land a huge sale they reserve the right to ingnore the percentage you are due per the comp plan and pay you a reduced amount to avoid "windfall incentives". Goals are established monthly but they pay you quarterly which makes no sense.

    Advice to ManagementAdvice

    promote more from within, stop bringing in these fools from chase and elsewhere who come in and seek to change the culture to that of their former employer and whats worse bring in their buddies to fill positions under their supervision. Pay your bottom level employees more! Stop being stingy with the incentive program if someone lands a big fish let them have every last bit of the incentive.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Jersey City, NJ
    Current Employee - Teller in Jersey City, NJ

    I have been working at PNC Financial Services Group

    Pros

    They're growing very quickly so positions are always open/opening up. Retail banking is becoming highly sales oriented which can go either way for you depending on you.

    Cons

    The retail side is moving very rapidly into sales production. The pay is sub-par compared to competing banks although sales can increase your pay with quarterly commission.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very caring of employees and their families.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time (more than 10 years)

    Pros

    Great pension and 401K plan

    Cons

    I have no comments at this time.

    Advice to ManagementAdvice

    None at this time

    Recommends
    Positive Outlook
  11.  

    Behind the times, but getting there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Pittsburgh, PA
    Current Employee - Senior Software Engineer in Pittsburgh, PA

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Moving towards a healthier SDLC and product life cycle methodology in general. Engineering teams are usually mostly competent.

    Cons

    Shared services groups are difficult to work with; a lot of red tape when dealing with engineers outside of your department; business drives the technology more than it should. Product managers/Operations managers too involved in pure technology decisions.

    Advice to ManagementAdvice

    Adopt AGILE.

    Recommends
    Positive Outlook

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