PNC Financial Services Group

  www.pnc.com
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PNC Financial Services Group Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.2 1,024 reviews

77% Approve of the CEO

PNC Financial Services Group President and Chief Executive Officer William S. Demchak

William S. Demchak

(239 ratings)

60% of employees recommend this company to a friend

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance(in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management(in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea(in 48 reviews)

  • Work life balance could be better depending on what department you are in(in 21 reviews)

213 Employee Reviews Back to all reviews
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in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great company overall ... Market management needs to be changed ...

    Business Banking Sales Manager (Current Employee)

    ProsGreat focus on providing quality products and service to clients -- both consumer and small business. Good benefits for employees and opportunities for development and growth. Good presence in the market which allows for a competitive advantage in the efforts to win and retain clients.

    ConsMarket management tries to manage by intimidation. Very little focus on work/life balance. Heavy focus on change and very little value on individual employee contributions or previous accomplishments.

    Advice to Senior ManagementLook closely at the management in the market as you try to determine why the market is not 'attaining it's potential". Employee satisfaction has been declining and management by intimidation with little to no appreciation demonstrated only fuels the decline further.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Continued transformation & stable company

    Human Resources (Current Employee) Chicago, IL

    ProsWork life balance; customer focused. Company has committed to protecting both it's customers and employees by minimizing risk. Has begun to seriously invest in technology to improve processes. Excellent internal employee training & development programs for mid to high grade manager roles.

    ConsNo focus on development & movement to management level positions for individual contributors who are in lower pay grades. Current compensation structure makes it difficult to retain top talent, especially for the emerging talent bases.

    Advice to Senior ManagementRe-evaluate compensation philosophy, as your providing excellent training to your top talent only to loose them to other competitors/industries for a better compensation package.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Dissapointed

    Administrative Coordinator (Current Employee) Miamisburg, OH

    ProsBenefits pretty good, strong community involvement.

    ConsA 2% increase for an exceeds expectations review is discouraging at best. Sad to say they don't pay their employees what they are worth. Work life balance could be better depending on what department you are in.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    It is a ever change place of business.

    Credit Card Consultant (Current Employee) Kalamazoo, MI

    ProsTime-off is great in the call center we have flex time where you can take time off without question and do things that you need to do. Vacation is wonderful and benefits are great except we no longer have PPO with the deductible. You get quarterly bonuses and that is based off your performance such as call time, adherence to schedule, quality call listening, and lastly customer survey ratings, and sales consultants get revenue credits. Promotions are competitive and you have to apply for them. You have plenty opportunity to move from one department to the next. Also the atmoshpere is friendly.

    ConsIt is stressful as things are constantly changing to reflect federal and state regulations and also market needs. Some customer have a sense of entitlement about the banking relationship they have with PNC. The Leaderships varies based off who team you are on so switching teams means you can go from a boss with relaxed standards to someone who goes by the book 100%. Dress code sucks as I love my jogging pants and SIT FOR 8 hours. Also the CEO is a dumb he rarely answers the question that people ask during the call center meetings that happen about every 6 months.

    Advice to Senior ManagementMore compenstation would be nice

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The job is laid-back and a lot of freedom is given for an individual's work.

    Business Systems Analyst (Current Employee)

    ProsThere is a good work-life balance. The job provides flexibility. A lot of free reign on what to do with projects is given, though it can be interpreted as "lack of guidance/direction" depending on the person.

    ConsPerhaps some more development could be offered. The compensation is acceptable. Perhaps more responsibility and additional projects can be given to further challenge an individual.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Wish I had started on this track years ago!

    Bank Teller (Current Employee) Decatur, IL

    ProsWork-life balance, nice helpful friendly coworkers who are not gossips, branch manager that is fair and cares about work ethics.

    ConsNot any that are solo horrible to mention

    Advice to Senior ManagementBring up more worthy and professional minorities and women up in the ranks of senior management. Don't be afraid to promote from within!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Commercial Loan administrator

    Commercial Loan Administrator (Current Employee) Pittsburgh, PA

    ProsVery good working atmosphere, Growth oppurtunities with in PNC. Supervisors are willing to help in you move to the next level.

    ConsVery low yearly raises. Depeneding on your department it may be difficut to move up to next position

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    IT Project Manager

    Senior Project Manager (Current Employee) Cleveland, OH

    ProsThe Company is highly employee focused

    ConsDue to growth, the company has become somewhat beurocratic

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    11 people found this helpful  

    Everyone needs to read this

    Anonymous (Current Employee)

    ProsGreat co-workers. The branch I work at is very casual, and that's why a lot of our clients love us. Steady part-time hours and decent starting pay (for someone who has had no prior experience in banking). No such thing as a night shift.

    ConsThis part is what everyone needs to read. Pnc bank is starting to turn into Bank of America, wells fargo, and chase bank. They implemented high referral goals, and they're putting tons of pressure on branch managers to ensure their staff meet those goals. So what does that mean? It means we have to hound almost every client about some product that they don't need in order for us to get referrals. If you're about to start working at PNC, then I hope you're a good salesman. Also, if you're a full-time college student (like me), then have fun trying to learn about every PNC product along with doing your massive amounts of schoolwork and studying. Another thing you will have to worry about (as a college student) is studying for the 2 exams you have coming up for class and meeting your sales quota for PNC.
    Here's everything in a nutshell: If you want to become a salesman, this job is the right job for you. However, If you don't want to become a salesman......

    ....then good luck.

    Advice to Senior ManagementFor the love of Zeus, stop trying to be like Bank of America. We're the 5th largest bank in the United States, and if you all cared about the clients and not about shareholders and money, then your employees would be happier.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    ...............................

    Anonymous Employee (Current Employee)

    Prosno work on sundays, paid federal holidays

    Conssales, high over turn, low base pay

    Advice to Senior Management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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