PNC Financial Services Group
3.2 of 5 1,000 reviews
www.pnc.com Pittsburgh, PA 5000+ Employees

PNC Financial Services Group Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

3.2 1,000 reviews

                             

76% Approve of the CEO

PNC Financial Services Group President and Chief Executive Officer William S. Demchak

William S. Demchak

(229 ratings)

60% of employees recommend this company to a friend
210 Employee Reviews Back to all reviews
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    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Dissapointed

    Administrative Coordinator (Current Employee)
    Miamisburg, OH

    ProsBenefits pretty good, strong community involvement.

    ConsA 2% increase for an exceeds expectations review is discouraging at best. Sad to say they don't pay their employees what they are worth. Work life balance could be better depending on what department you are in.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Wish I had started on this track years ago!

    Bank Teller (Current Employee)
    Decatur, IL

    ProsWork-life balance, nice helpful friendly coworkers who are not gossips, branch manager that is fair and cares about work ethics.

    ConsNot any that are solo horrible to mention

    Advice to Senior ManagementBring up more worthy and professional minorities and women up in the ranks of senior management. Don't be afraid to promote from within!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    IT Project Manager

    Senior Project Manager (Current Employee)
    Cleveland, OH

    ProsThe Company is highly employee focused

    ConsDue to growth, the company has become somewhat beurocratic

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    It is a ever change place of business.

    Credit Card Consultant (Current Employee)
    Kalamazoo, MI

    ProsTime-off is great in the call center we have flex time where you can take time off without question and do things that you need to do. Vacation is wonderful and benefits are great except we no longer have PPO with the deductible. You get quarterly bonuses and that is based off your performance such as call time, adherence to schedule, quality call listening, and lastly customer survey ratings, and sales consultants get revenue credits. Promotions are competitive and you have to apply for them. You have plenty opportunity to move from one department to the next. Also the atmoshpere is friendly.

    ConsIt is stressful as things are constantly changing to reflect federal and state regulations and also market needs. Some customer have a sense of entitlement about the banking relationship they have with PNC. The Leaderships varies based off who team you are on so switching teams means you can go from a boss with relaxed standards to someone who goes by the book 100%. Dress code sucks as I love my jogging pants and SIT FOR 8 hours. Also the CEO is a dumb he rarely answers the question that people ask during the call center meetings that happen about every 6 months.

    Advice to Senior ManagementMore compenstation would be nice

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    2 people found this helpful  

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    Anonymous Employee (Current Employee)

    Prosno work on sundays, paid federal holidays

    Conssales, high over turn, low base pay

    Advice to Senior Management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Longer interview process

    Anonymous Employee (Current Employee)

    ProsGrowing company in assets and locations

    Constoo much micro management between roles

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Commercial Loan administrator

    Commercial Loan Administrator (Current Employee)
    Pittsburgh, PA

    ProsVery good working atmosphere, Growth oppurtunities with in PNC. Supervisors are willing to help in you move to the next level.

    ConsVery low yearly raises. Depeneding on your department it may be difficut to move up to next position

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Great so far, depends on the manager as well

    Associate Investment Advisor (Current Employee)
    Baltimore, MD

    Prosgreat work life balance, growth opportunities, nice working environment, great learning opportunities
    depends on the person as well, hard work does pay off

    ConsPay is well below the industry average, technology is not upto the mark
    high turnover rate for employees. Finds it difficult to hold on to good talent. Probably because of lower pay than peers.

    Advice to Senior ManagementHave to look into the pay system. It is a very competitive world out there.
    Have to evolve with time and stay upto the mark in terms of technology

    Yes, I would recommend this company to a friend

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    Great Company To Work For

    Teller Supervisor (Current Employee)
    Pottstown, PA

    ProsThis company has the best benefits of any employer I've worked for. They offer health, dental, vision, educational assistance, vacation time, and many other little benefits like employee stock purchase program and health coaches. Bonuses are earned based off of production and customer service scores.

    ConsThe biggest downfalls is the salary. Sometimes I do the work of 3 people and I feel that I am not appropriately compensated. You do get a quarterly bonus for customer service skills but if the branch fails, even if you have perfect shops, you don't get compensated.

    Advice to Senior ManagementMy advice to management would be to recognize those who work hard and reward them for it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Lack of communication

    Relationship Expander (Current Employee)
    Kalamazoo, MI

    ProsGood pay and benefits are decent.

    ConsWorkload can be extremely busy. Difficult to navigate the necessary computer programs in order to service the customer. Was told to assume the customer was a "fraudster" when calling in.

    Advice to Senior ManagementToo touchy-feely. Every friday, employees got together and recognized something we were grateful for. While it was nice getting out 30 minutes early, I don't think it's necessary to promote the mindless ego-boost that usually ensued. Work on making it easier for the representatives to service the customer.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at PNC Financial Services Group reviews and ratings — including employee satisfaction and approval rating for PNC Financial Services Group CEO William S. Demchak. All 210 reviews posted anonymously by PNC Financial Services Group employees.