PNC Financial Services Group
3.2 of 5 1,003 reviews
www.pnc.com Pittsburgh, PA 5000+ Employees

PNC Financial Services Group Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.2 1,003 reviews

                             

77% Approve of the CEO

PNC Financial Services Group President and Chief Executive Officer William S. Demchak

William S. Demchak

(230 ratings)

60% of employees recommend this company to a friend
146 Employee Reviews Back to all reviews
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    Good company, goal oriented

    Vice President (Former Employee)
    Chicago, IL

    ProsExciting to be part of a team that was looking to grow within the community. Able to build the business as you see it should be built

    Consnone. They should continue to grow the company as they have identifying key locations that there is a need for true old school banking relationships

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fantastic Company

    Teller Supervisor (Current Employee)
    Mobile, AL

    ProsLove the company and the employees are very warm and welcoming.

    ConsSome policies vary between markets and can get a little confusing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    I have had a great experience at PNC and am sad to be leaving the company.

    Document Procurement Processor/Setup (Current Employee)
    Downers Grove, IL

    ProsI started in 2009 and since then I've gone from my starting position to one that was created then back to my original position. I like working here because the salaries are competitive, the benefits are good and I love the people I work with as well as my boss. They have a 401K match, pension and various other great benefits. To be fair I am in an introductory position with no incentives which takes the pressure off, even though I still have to hit a quota. I work at the Downers Grove, IL location.

    ConsI am being let go from the company effective in September because the position that I was in was "eliminated" which I am still mad about. They promised that it would be a great career path to processing, then a year later, they got rid of it and the duties of the position were absorbed into another one. Other than that, like a lot of the other reviews on here, the most you can get as a salary increase with moving to another position is 10%. Other than that, I don't have any cons as this is the best company I have ever worked for. I am trying to find other employment right now before my severance date in September. They also have a very generous severance package which helps out a lot.

    Advice to Senior ManagementDon't offer a position that is going to be a gateway to another position then take it away. This has thrown my whole career out of whack and with it being such a tough time in the mortgage industry right now, I might not even be able to get another job in the industry. Salary increases should be higher especially when going from one department to another.

    Yes, I would recommend this company to a friend

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    CSA, Great Rewards, Low Stress

    CSA/Switcher (Former Employee)
    Clarksville, IN

    ProsConsidering the push in sales in banking, PNC makes you feel as if you should only match products with what customers actually need, and that's something you can feel good about. Referrals are necessary, of course, but the incentive is awesome. I left for family. If not for that, there was great potential to advance. The KY/IN market has an exceptional team.

    ConsNone of us particularly liked lobby engagement, which was policed by regionals. However, it really did make a difference when practiced properly- for safety and customer needs.

    Advice to Senior ManagementThe old workplace banking (pre-fall 2013 changes) was a great program, though maybe not practical for business with the old model, but sometimes offering the customer a great product trumps business sense in the long run. I saw a drop in my ability to sell premium products after the products changed.

    Yes, I would recommend this company to a friend

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    Overall, corporate training program is definitely top-notch. Company is taking measures to improve working environment.

    Internal Auditor (Current Employee)
    Philadelphia, PA

    ProsTraining was definitely a great positive along with exposure to various aspects of bank/corporate structure. Company believes in a work-life balance for its employees.

    ConsDifficulty to move on to other positions. There are limited opportunities if management is not in support of what you want to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A bank where the value of the service exceeds the price keeping the consumer happy

    Anonymous Employee (Current Employee)

    ProsThe people and the enviornment make for a productive yet still stimulating daily experience

    ConsThere never seems to be enough time in the day...............

    Advice to Senior ManagementKeep listening to all input then make informed decisions

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    PNC is a great and growing company

    Customer Service Associate (Current Employee)
    Columbus, OH

    ProsInstead of pushing products to customer they want you to build a relationship with them and figure out there needs/wants.

    ConsThe balance of work life and home life is hard to do.

    Advice to Senior ManagementBe careful what you pray for.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work!

    Anonymous Employee (Current Employee)

    ProsCareer Advancement is available and encouraged.

    ConsFlexibility with work hours could be more flexible.

    Advice to Senior ManagementMore telecommute job availability.

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    Excellent company to work for

    Bank Teller (Current Employee)
    Philadelphia, PA

    ProsGood benefits, discount programs, great coworkers

    ConsCustomers service surveys put a lot of pressure on employees, and they aren't always a fair assesment of the employee.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Bank and great place to work

    Business Analyst (Current Employee)
    Pittsburgh, PA

    ProsExcellent environment, Great culture, Best management Team, excellent benefits.

    ConsNeed to improve team structors and E-Commerce Management

    Advice to Senior ManagementBuild the team network

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Glassdoor is your free inside look at PNC Financial Services Group reviews and ratings — including employee satisfaction and approval rating for PNC Financial Services Group CEO William S. Demchak. All 146 reviews posted anonymously by PNC Financial Services Group employees.