PNC Financial Services Group

  www.pnc.com
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PNC Financial Services Group Reviews

Updated August 12, 2014
Updated August 12, 2014
1,069 Reviews

3.2
1,069 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
254 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights

155 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ability to Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Asheville, NC
    Current Employee - Customer Service Associate in Asheville, NC

    Pros

    The people and customers I interact with everyday make this job one of the best I've ever had. You have the ability to learn so much and extend a simple job into a possible career. I've worked for other banks before and meeting your sales goals is a constant stuggle and they threaten you with termination if you don't meet them but not at PNC. They reward you for your hard work and your bonuses are limitless.

    Cons

    The hours can be a little tiring and lack of staff if only one person leaves it's difficult to say the least to be able to cover your branch with no help able to be offered. The pay could be higher but you have the ability to make it up with bonuses and also with experience

    Advice to ManagementAdvice

    Network Network Network

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    I enjoy PNC Bank a lot, room for growth and advancement, friendly management, not too friendly customers though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    Pros

    Benefits are amazing, Part-Time employees get the same benefits as Full-Time, always available overtime

    Cons

    Working at the call center isn't as much.. fun, customers get very angry over the phone, calls are strictly monitored, everything you do on the phones is watched and recorded at all times

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company , with integrity , drive, and on the rise in growth and improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist  in  Pittsburgh, PA
    Current Employee - Operations Specialist in Pittsburgh, PA

    Pros

    friendly to working mothers, great benefits.

    Cons

    old ways in the middle of an huge renovation.

    Advice to ManagementAdvice

    stop micro managing

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    great starting point

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    the training is fabulous and the office culture is also fabulous.

    Cons

    a lot of down time

  6. 1 person found this helpful  

    love the company and what they stand for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSC
    Current Employee - FSC

    Pros

    great hours and so far a low stress level.

    Cons

    the retail and telamarketing side of the job.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best training program, very collegial and friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    Pros

    It's true: Wall St. capabilities, Main St. culture. There is also a very strong emphasis on teamwork. Senior bankers are outstanding, great to work with and really develop their people.

    Cons

    Credit decisions made by separate organization, can be very bureaucratic. An awful lot of staff overhead, but the present regulatory environment makes that a problem for the whole industry.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Saint Louis, MO
    Former Employee - Customer Service Representative in Saint Louis, MO

    Pros

    PNC is a wonderful company. It has an opportunity for growth, and works with its employees to help them grow. The pay is competitive and there are good benefits. Each branch is a little different, but overall every branch works to give each customer a great experience.

    Cons

    I didn't experience many challenges working there. It was a great place to work. I loved my job and my branch worked well together.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant  in  Wanaque, NJ
    Current Employee - Financial Sales Consultant in Wanaque, NJ

    Pros

    Love the people in this company! Management is always pushing me to go further in my career.

    Cons

    In-Store hours are a little strange...

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company, goal oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Chicago, IL
    Former Employee - Vice President in Chicago, IL

    Pros

    Exciting to be part of a team that was looking to grow within the community. Able to build the business as you see it should be built

    Cons

    none. They should continue to grow the company as they have identifying key locations that there is a need for true old school banking relationships

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Fantastic Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Supervisor  in  Mobile, AL
    Current Employee - Teller Supervisor in Mobile, AL

    Pros

    Love the company and the employees are very warm and welcoming.

    Cons

    Some policies vary between markets and can get a little confusing.

    Recommends
    Positive Outlook
    Approves of CEO

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