PNC Financial Services Group

  www.pnc.com
  www.pnc.com
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PNC Financial Services Group Reviews

Updated September 30, 2014
Updated September 30, 2014
1,120 Reviews
3.2
1,120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
279 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 99 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 78 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 24 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 50 reviews)

More Highlights

334 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 11 people found this helpful  

    The Men of PNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at PNC Financial Services Group full-time for more than 5 years

    Pros

    Good leaders, nice coworkers, training is offered and nice work environment. If you are a white male you have a great chance of success at PNC and a great career. For everyone else, you have a chance for a good job.

    Cons

    Men at PNC are seen as "high potential," they are given opportunities to build skills and put on a track to a success. Women's at PNC are seen as in need of "development plans" and "development opportunities," they are given opportunities to do more work to prove themselves and may get on the track to success, if lucky.

    Advice to ManagementAdvice

    Recognize that talent and potential comes in many different packages, including genders, color, size and backgrounds. Stop managing talent like it is 1950, the company is missing the opportunity to grow leaders.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Teller banking specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Banking Supervisor  in  Harrisburg, PA
    Former Employee - Teller Banking Supervisor in Harrisburg, PA

    I worked at PNC Financial Services Group full-time for more than 5 years

    Pros

    Decent pay, room to grow, nice benefits, tuition reimbursement, I was with this company 5 years and had 4 different promotions, I explored 4 different jobs and I was grateful that I had the opportunity to do so, if they were around in Texas I'd be working for them

    Cons

    I did have one bad manager. She would go out to get business and she was really getting her hair or nails done and eating lunch on the company card.

    Advice to ManagementAdvice

    Listen to your employees, give more raises

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    great expereance with the company. the leaders of the department push the employess to become great keaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Banking Representative  in  Harrisburg, PA
    Current Employee - Teller Banking Representative in Harrisburg, PA

    I have been working at PNC Financial Services Group part-time for more than a year

    Pros

    good reasons to work for PNC is the flexibility, the leaders of the company are great people, growth and self development

    Cons

    some challenges of the job position is learing how to handle thought situations with customers that are unhappy

    Advice to ManagementAdvice

    some advise to management will be to stay consistent with employee development and referrals. when it gets busy, it could be hard to keep consistance with the daily goals

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    PNC really seems to care about their people and spends a lot of time training them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    PNC has great management that really cares about their employers. They do a good job of communicating expectations. Benefits are good and the office culture is excellent. They provide many opportunities for training and to grow together as a team with fellow associates. The work/life balance is excellent.

    Cons

    The incentive structure is less than wonderful and encourages employees to give customers products they don't really want or need. Management talks like employees are only supposed to sell based on customer's real needs, but the incentives and goal structures make it impossible not to push products.

    Advice to ManagementAdvice

    Focus more on the quality of what is being sold by your associates and less on quantity. The current incentive plan encourages employees to open new accounts when all a customer really needs is an upgrade for instance. This costs the bank money, creates more work (and less convenience) for the client just so employees can meet their goals.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Client Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative  in  Pittsburgh, PA
    Former Employee - Client Service Representative in Pittsburgh, PA

    I worked at PNC Financial Services Group full-time for more than 5 years

    Pros

    Excellent pay, benefits and long term savings plans.

    Cons

    Very stressful. Always have to meet more and more expectations. Watched your every minute used.

    Advice to ManagementAdvice

    They need to ease up and realize that you are not 5 years old and had to qualify for this job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    PNC bank was a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Collector  in  Oshtemo, MI
    Current Employee - Debt Collector in Oshtemo, MI

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    Unlimited growth potential and good pay

    Cons

    Terrible management and lack of communication

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Changing of the guard..and not for the better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  South Bend, IN
    Current Employee - Customer Service Representative in South Bend, IN

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Good health benefits
    Good teamwork and great environment (varies from branch to branch)
    Good to get your foot in the door if interested in the financial industry

    Cons

    Low pay
    Cropping incentives more and more
    Growth opportunity depends in the area where you are, very limited within your own branch. When you change branch for a possible promotion, 70% depends more on how your manager sells you rather than your numbers

    Advice to ManagementAdvice

    Since April 2013, a new CEO Mr. Demchak is trying by all means to make the bank more profitable by sacrificing its long established "Main Street Bank" Culture. I got hired in a time when I got to see the before and after of all the changes implemented across the entire footprint. In any sales position, you used to be able to get great incentives and bonuses as a reward for your hard work. Now, there is a "bucket" system implemented, where you have to meet the minimum sales in a certain way with a huge cut to bonuses and not much desire to go the extra mile. I had two managers so far; One was a great manager, (still with the Main Street Bank culture) that coached me and gave me the opportunity to prove myself and grow professionally. The other was a newer manager, that clearly told me that there is not much growth opportunity, and by enforcing new rules you realize you are expected to do just the minimum, and that is good enough.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    overall decent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Specialist II  in  Columbus, OH
    Current Employee - Financial Specialist II in Columbus, OH

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Work life balance is very good

    Cons

    micro managment getting caught up in the minute details

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Worked at PNC for a few years until family relocated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at PNC Financial Services Group full-time for more than 3 years

    Pros

    Good benefits
    Opportunities for movement between divisions
    Nice facility

    Cons

    Management does not always address favoritism

    Advice to ManagementAdvice

    Be sure to look at all employees and there work product.

    Recommends
    Positive Outlook
  11.  

    Nice place to work, benefits could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Pittsburgh, PA
    Current Employee - Business Analyst in Pittsburgh, PA

    I have been working at PNC Financial Services Group full-time for more than 5 years

    Pros

    I really love the flexible schedule.

    Cons

    Benifits have just been slashed. High Deductable Health Care

    Recommends
    Positive Outlook
    Approves of CEO

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